The child is 3 years old, they urgently asked for help, they say they need a coupon, they immediately took him for treatment a couple of weeks ago, how can we predict that our gums will start to boil in the evening?waiting for the coupon for 5 days, to the question, what should I do?the receptionist replied, well, contact another clinic, there is a separate advice for the girls sitting there, learn to talk normally with people, thank you for your help, it seems that there is nothing free for children there
We came to this clinic with 2 children to treat children's teeth for a fee. The older one has 1 tooth, the younger one has 4. As a result, the doctor himself persuaded us not to treat our teeth but to wait! The picture showed 3 pulpitis, I was shocked by her "professionalism", we left 87,000 tenge for 2 teeth. The reception is slow to work. I asked to sign up for a budget service, they told me you will have to wait, they didn't lie, we have been waiting since August 2024, it's 2025)
I can't say anything for the dentist's services, we didn't get to him.They applied urgently with pain, on a paid basis, the child is 3 years old.Everything started well, the receptionist was friendly, we received a ticket and waited in line for about 2 hours.The clinic worked until 17.00 hours, the queue was long, I asked the reception if we would have time to get to the doctor, the girl replied we
accept until 19.00, well, we waited for the reception, waited, accepted, X-ray was done, but there was no one to treat, everything was before 17.00.As a result, the child with pain is sent home until tomorrow.I am shocked, I have never seen such indifference anywhere.The tooth was told to be treated after the X-ray, I asked to remove the baby tooth on my own responsibility, they refused.
Stomatosha positions itself as a highly qualified clinic. My experience has shown the opposite. Firstly, it is impossible for children to get there on a budget basis. We came to the exam room, the doctor sent us for treatment on the same day, as there was an emergency, the tooth hurts. The attending physician first told me that, in fact, it was necessary to sign up when the turn came (in 2 months). The tooth was treated and after 5 months we are going to redo it. Of course not in Stomatosha.
Everything is at a high level. The dentists who treated the child are polite , experienced, and know the approach to the child. All the equipment is new. Inside, everything is done with taste and in the same style, everything is of high quality. Well done
There is no appointment for treatment, they say I'm busy for the next few months, and there are no people in the hospital, doctors are sitting in the hallway, it's very interesting
The best place to treat your children's teeth! High-quality materials, kind doctors. The only thing is, the queue is 2 months long, which speaks for itself. They don't queue in a bad place
I really like this dental clinic. Especially the doctor Adina Askarovna. I found an approach to the child, treated him, consulted him. There are more such attentive doctors, and she needs professional growth
Every year it gets worse and worse, you call the call center, they say come from 9 to 6 pm live queue. We arrive at 17:00, the answer is in stomatos...the doctor does not accept, there are a lot of people. And so on several times.
Excellent dentistry, good doctors who know their job,polite girls at the reception, everything is clean, everything is clean, prices are also affordable, thank you very much
I can't assess the quality of services because they never got to the doctor, but I will describe my situation, they called in advance to make an appointment for Saturday (tooth extraction) on the phone, the girl said that there was no need to make an appointment, on a first-come, first-served basis in the examination room, in ANY department!!!they clarified that it would be more convenient for us to go to Pushkin, the girl also asked on a budget basis or on a paid basis we plan to visit dentistry, they answered that ON a PAID BASIS, everything is fine on Saturday until 14.00 on a first-come, first-served basis, the girl answered us. Upon arrival at Pushkin, the guard informed us that they do not have a reception for children, only on Uralskaya, it's unpleasant, but okay, there's nothing to do, the tooth bothers the child, we need to remove it, we'll go there, we come to Uralskaya, the girl (apparently the administrator)she says that today's reception is only an emergency, okay, I say, we have an emergency, she answers this, and suddenly not...sit in line, and the doctor will tell you that the situation is not an emergency and will not remove it...Excuse me???what does it mean??? Well, let's see the doctor and say, or the administrator should understand the emergency situation or not (or who this girl is), naturally we just turned around and left, shock, because stomed dentistry has always positioned itself as one of the best in the city, service, quality, etc. According to these criteria and the experience of past years, we decided to conduct the child is to them (i.e. to their branch stomatoshu), but as it turned out in vain...naturally , there is no more foot, just wasted time ...by the way, the situation turned out to be really urgent, we went to another dentist, immediately examined and removed... five minutes and you're done, and not this is all described above!