Статусбанк
Directions
Vulica Karpovicha
89 m
Customer traffic and business hours
09:00Usually moderately busy
Mon
Tue
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45 reviews
December 19, 2024
Wild horror. Boorish attitude towards customers. The girl is a cashier (age from about 25 to 35 years old), rude, raises her voice for no reason at customers through one. The room is small. The team behaves as if they are at home. and all the visitors - the guests came to them at the wrong time.
See original · Русский
1
1
October 18, 2024
The strange incident of the electronic queue and the rude attitude of the employees. The situation: The woman in front of me, who was called on a ticket, mistakenly went to the cashier 2 (she had a cashier 1), and while she was going to the cashier 1, my ticket was called immediately, I thought it was already in the second cashier. Then there were 2 cash desks. When I went to the cashier 2, the cashier raised his voice to me and said to the whole room, I did not call you!! By the way, the cashier also answered rudely to this woman. Is it okay to address visitors like that and raise the tone?! I stayed waiting for the woman to be serviced. And when she walked away from the cash register, they immediately called for a trace. the ticket is after mine, and in the end it turned out that I was passing by the queue. How so?!
A huge disadvantage is that everyone is crowded in one room, there is no privacy, and you still need to tolerate disrespect for yourself.
Do a well-mannered job with the cashier 2, a girl who looks about 20-25 years old. Watch the camera as it communicates with visitors. Raised tones are not acceptable in customer service, especially if there was no reason for it!
See original · Русский
4
2
January 14
A good bank, the highest exchange rate in Gomel, I am very pleased. I changed the currency today, although they gave me small bills, but a branded bag as a gift, thank you!
See original · Русский
2