We were vacationing for the first time with two small children 3 years and 5 years old. In general, we were very satisfied with both Abkhazia and the hotel. But everything has its pros and cons.
Pros: the extraordinary beauty of nature, the purest sea (we swam almost to the buoys - we saw the bottom) and a clean beach. We were in early September, there were not many people, there were a lot of free beds. The hotel has a restaurant: the menu is varied, they never said that there was something missing. The food is very tasty. When ordering, pay attention to the weight, the dishes are very large, even the porridge was taken for three: a mother and two children. Special attention to lavash is just bombastic.
The restaurant is right on the seashore, the view is stunning, seagulls the size of a chicken sitting like mermaids on large boulders of the shore is a separate attraction.
The staff and the administrator are friendly, friendly, like all residents of Gagra.
The place is extremely calm, which is what we wanted: there were no wild discos, drunken vacationers at all.
Plus the hotel is right on the beach: with children it's super, super, super. We went to the sea before breakfast and even wet our feet before going to bed.
If you are not spoiled by comfort, you want a clean sea, beautiful nature and a relaxing holiday, this is the place for you.
A great place for a quiet relaxing holiday. It's not the first time here...You couldn't wish for a better holiday... the rooms have everything for a comfortable stay. The sea is nearby, there is a private beach, there is a cafe on the territory of the hotel where you can have breakfast, lunch and dinner for a reasonable price tag...The food, of course, is like in the dining room..no serving for you...but the price...the quality is consistent...
03/23/25 we booked a room for the dates from 07/21/25 to 07/28/25. We sent the certificate No. 1027102.Due to unforeseen circumstances, my summer vacation was canceled on 04/18/25. I calmly handed over the plane tickets and was sure that the hotel would go to the meeting, as I warn them 88 days before the start of the booking.
As a result, they refuse to return the prepayment of 12,000 rubles, they are motivated by the fact that their reservation is paid. The contract is not provided by referring to the website. And the most interesting thing is that they have two websites. As it turned out later, stgagra.com - this is a tour operator, despite the fact that there is not a word about it on the website. And the second one http://stgagra.ru the official one. I received a refund refusal on both phones and a complete lack of loyalty. Do not be fooled by the reviews, the hotel completely ignores the laws of their country on consumer protection article 34. When communicating by phone and personal correspondence, they behave brazenly, with the awareness of impunity. Be careful!