I have a German mountain bike, Focus, they used to sell them, I haven't been on it for 7 years, I contacted the service to check the brakes a second time, they offered to change the brushes and lubricate the chain, but you need to ask it,like it's not fast and pay in cash, although before I was counting on this by card when I bought the case. They said it was up to 100 rubles to work, I thought it was expensive, but I agreed, when I came in about 10 to 15 minutes later, the sockets were already there, and the wheel was removed, the master quickly put everything together and said 70 rubles, I checked the brake, it seemed to me it was pressing hard and came back and asked why everything was fine before that, he He told me that it should be like this for now, and I left while I was riding, and then the bike started clicking, and I came back tomorrow and said that you didn't put my native part on the rear wheel where it switches the chains. They replaced my part with an old one, he said I'll watch the video now, but the video was deleted. He called me names and asked if you had a photo of the old part? They did not write me a check, they did not give me a description of the repair, after that they only brought a description of the work. The seller, or was it the owner, said deal with the master
The attitude towards customers is not a big deal, Odi is probably mute at all, he is sitting spinning a bike, he just looked at me to my question and that's it, there is no strength to answer, the second one mumbled something indistinct, in general I will not go here anymore
We bought bicycles there, 3 pcs, everything was set up, they suggested how and what, they offer service as long as the warranty period lasts, all components can be bought from them, I recommend