I really don't like this filial of this bank. one of the advantages: the location is very convenient. there are usually few people, I come only at lunchtime at 13:00-15:00. there may be more people at other times. the biggest disadvantage that annoys you every time you visit is their ARROGANT staff. You won't hear either hello or goodbye. even the elderly. employees do not wear badges or vests, as they do in other branches. employee. they are talking with a claim. as if I had prevented them from resting by coming to them on some issue. The only one who is always friendly and polite is the girl at the reception, but this is her main task, so thank you for that at least.
A terrible bank, I regretted that I opened a VISA card here, the service is at zero, the bank starts working from 9:00, but they never give money to cashiers on time, they are not available at 9:25 a.m., while the queue is going to sit, and no one notifies them that the exchange office cannot help you sell or change the currency, and yes, they never have 50 dollar bills in stock, only stolniki. The service is impossibly slow. Programs often don't work, you sit and wait.
I made a replenishment of the UzCARD bank card through the bank, 6 hours have passed, the money has not yet arrived, the operators are busy, they do not take it. (October 8th). They couldn't buy tickets for the journey because of them! They work very slowly, I waited 45 minutes for my turn, and they told me to go from there to the checkout and I also had to wait at the checkout, and they work very slowly!
The set of services is standard, but the attitude towards customers is excellent. It has been serviced by the family for 15 years and the company for the 9th year and we do not want to change it.
Is there an electronic queue? There is. Are there any beautiful girls? There is. Are there full-range banking services (transfers, cards, accounts, deposits, etc.)? There is. The main thing is a little water from the cooler at the entrance. A guest toilet is available. Air conditioning and pleasant surroundings. A pleasant, convenient bank.
After the holiday, only one cash register works, as they thought this situation after the weekend, there is such a queue every customer stands for almost an hour
I gave my money into the cashier to grind som 100$I found it was not worth the bank 100$ I reached there is a very small tear at 1,260,000 som not 1,230,000 I will give said forced bõlib rõza Ramadan, exx thousand damn I do not !!!
My advice
Exchange currencies in qõls so that your work does not fall on banks.
One of the oldest and, accordingly, the most bureaucratic bank. Rebranding doesn't help with brains. The management is still living in the past - they have the illusion that the money of entrepreneurs in the bank is their money, not entrepreneurs. They can tell you when you can withdraw your money and when not, bureaucracy at every step, a cash register for legal entities for cash and for a card are two separate departments and two different cash desks. To take a loan there is only for "their own", I have a feeling that they advertise loans to entrepreneurs solely for show.
For these reasons, after the closure of the state loan, after 3.5 years of idiocy, I immediately transferred to Anor Bank and am infinitely happy.
It is well located next to the metro, the service is also nothing, but employees often go out and linger on the street for a smoke break or something else, it is difficult to observe it exactly when it happens in front of your eyes
One of the worst banks, in order to get a card, you need to go through many procedures,
1 come and submit an application .
2 after receiving an SMS about the readiness of the card, and coming to the tank, you will receive a response that the card is not ready yet and you need to come in 3 days
3 after 3 days, you will come and at the cash desk for some reason I do not know, you will wait for the card to be received while other bank customers will carry out operations to pay, etc.
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5
Джахонгир Хашимов
Level 10 Local Expert
March 29
I would not become a client of this bank and our banks do not know how to work.
A terrible and boring bank.
For some reason, they were forced to change their visa to a master (voluntarily, forcibly, hello minus 10 years of development).
Moreover, they did not explain how to connect it to the pseudo joyda application. In general, there are some disadvantages, they do not give a loan, the PO is over 10 million. They won't help you set up the map, they say we don't know how it should work and that's it. The queue to find out just the info stretches for a kilometer. And be sure to take a queue sheet. I saw pensioners waiting in line just to ask, just to ask. The girl at the checkout line is smiling stupidly and everyone is in line. 1 out of 5 who were able to get a loan waited almost 10 days. Then the system doesn't work, then something else, eventually refused the loan, and they say they can't have already signed, blah blah blah.... I recommend a loan from ofb).. the fastest, it took less than 24 hours, I was even glad somehow.
Comfortable. At the reception, they will quickly, briefly and clearly instruct and direct you, almost by the handle, to the right window. Separation of physical and legal clients into different wings of the building. The queue is minimal
High-quality service, courteous staff. However, there is a long queue for currency exchange all the time, it is advisable to add a couple more windows.
A good bank, but they lag behind a bit with innovations, they are conservative, they have an old "core", someone likes it, especially the adult generation.
But in general it's fine.
A bank where, when you enter at any time of the day, day or month, you can hear for any reason: the program does not work... If you are on business, it is better not to waste time on duty phrases and look for another bank.
The girls at the ticket offices work as quickly as possible, but the employee at the entrance who for some reason gives out numbers for the electronic queue is very intrusive! Very, very, and very much again!