Not very helpful staff, except for the receptionist, of course
They're all kind of nervous
Especially those who are sitting in the exchange office
The service is very slow
There is a lack of efficiency
Apparently, there are no systems for evaluating the effectiveness of staff
Well, the question is parking is very difficult
Well, the iron three in short)))
It always works, but ATMs often fail, either they are faulty or they are not refueled, and both at once. HUMO cards are also not serviced at the checkout. The attitude towards customers is passive - you need it and decide...
A very convenient location , especially if you are going to the Embassy of Kazakhstan,😉 since it is not far away and payment for state. other information is made there , and the bank staff works quickly , they can prompt or help with questions in need 👌
The bank's staff is very friendly. Thank them very much for their promptness!
The ATM was faulty, it's a pity... The Internet is not catching well in the building, it would be great to make a connection for customers, since you have to use applications during the necessary operations.
The Soviet bank.
Non-client-oriented.
The staff is lame (recently opened an account for a legal entity) the employee who issues accesses is simultaneously engaged in repairing servers, the business application is simply terrible.
They wanted to open a checking account, went in, found out what documents were needed, prepared everything, came to open, gave another list of documents, additional (((
Individual employees working with individuals are simply incompetent and terribly lazy. Everyone does it as a favor. The service is disgusting. Every time you visit this bank, you become a witness of discontent, bad manners and unprofessionalism.
It is necessary to carry out certification and rotation, dismiss the incompetent, and most likely, change the manager and heads of departments who allow what is happening.
I do not recommend it.
I just went to the exchange office. We thought of opening two more points to the one available, there were always queues, but now even three windows are occupied and I could not exchange money due to the fact that visitors change local currency into dollars for large amounts, it takes about one hour per person. The problem is that the bank does not set limits on currency exchange and it turns out that there are many people who want to change the local currency into dollars, but ordinary people who change a small amount have to wait a long time. The staff is polite
The worst bank. It works fine. The staff is friendly. Sometimes they don't come across like that. But the bank itself is working well. We are clients of this bank
It's a convenient location, but the parking lot is always packed. There is a constant queue for currency exchange, often the "program does not work", which is why it is impossible to purchase currency.
A great bank. Near the house. I paid for utilities a couple of times. The service was wonderful. The employees work in a coordinated and organized manner. I think I will continue to use their services.
I am not happy with the attitude of a bank employee when you ask a question, looks at a personal phone, smiles and writes something without answering the client
A good bank transfers, currency exchange, cashing out and everything else, with polite and prompt staff, go out for lunch by the minute if you are late you will have to wait)