We have been serving in this clinic for many years - starting from surgery followed by restoration of the cat, ending with annual vaccinations. Doctors change often, but everyone seems to be literate. Official contracts. SMS reminder about the annual vaccination. Prices are lower than in most clinics in Minsk. Regarding the operation, special thanks to the doctors and administrators for the care and discount on long-term recovery!
The cat was urgently taken to this clinic, dogs bought it at 5 a.m. and it was urgently necessary to help him. Since we are from a small town, we went to Minsk because we thought that they would do everything necessary for my cat there. As a result, a lot of expensive tests, everyone walked like boiled eggs, did nothing, the doctor was woken up only 3 times. They didn't tell me anything about what to do and how to take care of it. The next day, they brought him to our state veterinary clinic and there they dug him up, explained everything and by the evening the cat began to get up and eat.
The bottom line is, not always private is the best. And this clinic doesn't deserve a good review. Just extorting money.
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Anonymous review
May 3, 2021
Excellent round-the-clock clinic! They brought their puppy, explained everything in great detail, prescribed a course of treatment. Good impressions remained after the visit, we will continue to come here :)
On Friday, 11/20/2020, an operation (castration) was performed on Filimonov, but the impressions of visiting the clinic remained very unpleasant! The negative opinion was formed not because of the quality of the staff's work, but because of unreliably provided information. The clinic was contacted on the issue of castration of a male.Having studied prices and reviews in other clinics in advance, we realized that the cost of consumables occupies the main share in the final price.Therefore, when they found out the approximate price, they asked a question:what will be the approximate final price, TAKING INTO ACCOUNT THE MATERIALS.The answer to this question was received:120-150 rubles. (I indicated the dog's body weight!)After we decided that we would perform castration in this clinic, we called the phone number listed on the website to make an appointment.In a telephone conversation, the final approximate cost was clarified once again, taking into ACCOUNT the MATERIALS, the answer was the same (120-150 rubles).They clarified whether the price would change when paying with the halva installment card, to which the answer was "no".In fact, the clinic charged us 250 rubles. Leaving an entry in the book of comments and suggestions, we realized that we are not the first and obviously not the last with such a problem. Why are people being misled in this way?The operation was carried out as an ordinary one, without force majeure, the calculation is standard, the only "extra" there is a collar for 20 rubles. All the medical staff and the manager shrugged their hands, "You are not the first to complain, we do not know where the director (she runs Instagram and answers calls) takes such prices, everyone complains, but we have no idea, all questions to her." Turning to the director after the operation, we expected to receive a clear answer, but she could not answer us anything specific: "You probably bought something for rehabilitation." But, apart from the protective collar, there was nothing additional in the calculation. Why not announce the real price in advance? Perhaps our choice would have changed after that.How can you make a mistake with the price by almost 2 times?
In addition, the next day the dog did not feel very well, we had questions about his health condition, but there was no desire to return to this clinic!
I don't advise anyone. No, no, and no again. We had two visitors with us, one had a wound treatment (no more than 1 cm according to the hostess), and the bill was about 40 rubles. There is an opinion that money is more important than reputation in this clinic! I put "stars" in the review only because the doctor did his job.
There are a lot of disadvantages, starting with the boorish staff, a bunch of unnecessary services that you only find out about when paying, not quite sober doctors at night, it's unclear, you pay very dearly, but you feel as if you also owe them, the director answers calls with a claim about their jamb (they didn't write out a prescription), just threatens call the police, yells and sends them, a joint, well, send a prescription by taxi, I do not recommend anyone to go there, take care of your pets, the cat was assigned an operation for 1100, and on Kakhovsky, the doctor, for 50 rubles and 5 days put her on her feet, take care of your pets. All those affected by this clinic, write to me by email ypsik5@yandex.ru , I am preparing a collective complaint to the court, in a letter, briefly write the essence of the claim, are there any documents on hand when you applied, ideally, the amount paid, everything is anonymous, no one will light up your data
The dog itched. I came to find out what's wrong with the dog. We waited a long time. An hour or two. They have the Internet, but they don't give passwords.
We were accepted and taken to a common room with a bunch of tables and partitions. The dog was put on the table, they didn't really start giving injections, they didn't really tell me what was wrong with the dog. I ask the veterinarian's assistant - what's going on? The assistant tries to answer too briefly, not informative.
But then I saw that injections don't cost a lot of money ( that is, they are not even included in the reception) Even after I firmly told them not to give injections, they ran around and continued to give some injections. to which I said that I didn't have that much money, I only took it with me to the reception.
The vet looked me in the eye and said, "You have money." After that, she offered me to apply for a loan.
I took the dog and left there as soon as possible...
I still didn't understand what it was at all.
I've never seen such a terrible veterinary clinic before! My cat had a stomach problem, the clinic was close to our apartment and so we went there. First they measured the temperature, then they needed an ultrasound. My cat started to get scared. The doctor said he would give her a sedative and left. He returned exactly half an hour later, and at that time my cat was very nervous, squeaking, screaming. The doctor didn't care, took care of other animals and left the cat. When he returned half an hour later, the cat was even more scared, not a single doctor came up. Finally, a nurse came and aggressively hit her 3 times. It was tin, just tin! I couldn't help but cry, and the nurse just fainted over the cat. And the worst thing is, they didn't do an ultrasound or a blood test. We returned home, not understanding why my cat was vomiting. You don't know your job, you don't know how to handle animals - don't do veterinary medicine! No one has the right to do this to animals!!!
It's a terrible clinic. Please, if you want to help your pet, do not come there in any case! As soon as you enter, you immediately notice the incompetence and rudeness of the staff, especially doctors and unsanitary conditions specifically in the office where the animals lie after surgery (and perhaps they are carried out there). Our dog had an attack, the bill was running for minutes and after calling all the nearest clinics, they only told us to ‘come'. But this is not because they know how to help the dog, but to make money. Without conducting or prescribing absolutely any tests, they began to diagnose and prescribe a bunch of injections and medications to my dog. The next day, when I had already moved away, I realized that this was nonsense and went to another Veterinarian. It turned out that our dog had a suspicion of a tumor (this is not at all what the doctors there assumed), and these medicines could not be given to her at all, and if I trusted them and did not go to a normal veterinarian, she could die in a week without proper treatment.
I live on Gvardeyskaya Street near the sq-lap vet hospital at 46 Timiryazev Street. Dr. Morozov treated us all the time. When the hospital stopped working due to the epidemic, I was very upset. But since I trust the doctors of this clinic, I went to their branch on Filimonov 25g. Thank God the branch didn't disappoint me. The same doctors, the same equipment. I saw my familiar doctors, whom my obstinate Elsa trusts. It's not very fast to get there, but it's worth it. I recommend it to everyone.
Disgusting clinic! I called in advance, explained the situation that I had been to the doctor, the cat had an eye problem, an ophthalmologist was needed. The clinic's website lists the services of an ophthalmologist. They said that the doctor sees you until 21:00, come on. We came from another city and FOR WHAT? To hear that we need an OPHTHALMOLOGIST, and they DON'T have one! What was I calling for? Who did I explain the situation to? A robot? We waited in line for an hour. The doctor said that it was not in his line and left the office altogether! They are INADEQUATE there! The lady administrator stupidly writes out a piece of paper, drinks coffee and runs around smoking. If your pet is dear to you, do not go to this institution! never!
The completely strange behavior of the clinic staff (the administrator - who receives calls). We contacted by phone, explained that we could arrive only late in the evening, explained the problem: the suspicion that the cat had eaten something inedible, said that we wanted to do an ultrasound, a snapshot, etc. They answered "come". We once again emphasized that we are not from Minsk, we have 50 km to go, whether they work for sure and whether we will be able to receive all services for sure. The girl replied that she didn't care where we were coming from - it wasn't her problem, that she had two higher educations and understood PERFECTLY well what she was doing and what we needed... As a result, we arrived at 19:30, sat in the waiting room for an hour and a half, after which at 20:54 we were informed that there would be no X-ray, there would be no ultrasound, they said that they could operate on the cat and immediately find everything superfluous there. At the same time, all this time we were sitting in the clinic with a sick cat, there were only 2 people in front of us in the queue - FOR ALL THESE ONE AND A HALF HOURS WE ALL SAT AND WAITED!!! Why we waited remains a mystery to me (the answers: "everyone is busy now, you will be called" at least sound strange to me). As a result, while we were sitting, we found another 24-hour veterinary clinic 10 km away, with ultrasound, X-rays, operations and normal staff. We spent money, but the cat was cured. I highly recommend not contacting SQ-Lap to people who love their pets.
A disgusting place, I tried to cure the cat, passed some tests twice, the total check came out under a thousand, as a result, some of the tests turned out to be unnecessary, the cat was still bad, they did not give an answer to a specific question what to do, they said most likely the virus was caught, but you need to take swabs and so on, then it will be more the exact answer is but not exactly, in general, as an emergency place is excellent (if you don't look at the queue), as a place to treat rejection and pumping money,
They complement the review, the cat has kidney failure on the background of cystitis, these doctors prescribed antibiotics and so on for 15 days, as a result the cat died, guys go to them only if the cat became ill at night, there the Noob doctors stupidly pump money for tests
I do not recommend contacting this clinic. They give false information by phone - after clarifying by phone (in our case, it was an ultrasound in the evening), we were convinced that there was and we could come after driving 35 km with a sick dog, it turned out on the spot that this procedure was only until 21.00 (although we called at 21.30), we were offered a doctor's examination- after waiting about the doctor did not even examine the dog for an hour, he sat and guessed the diagnoses. An extremely negative attitude remained after the visit. And judging by the fact that the next day we met with "friends in misfortune" in another clinic, we are not the only ones who have this opinion.
I want to write a grateful review for the overnight appointment with clinicians. The age-old rat became very sluggish and lay like a pancake. They found it closer to night. After 24.00, they only said bring it here! On the way, I read reviews and honestly it was scary, but....
The rat was examined, listened to, and diagnosed. Intestinal obstruction was ruled out, and an antibiotic was prescribed.Everything is prompt and professional. They put me on oxygen for an hour.while I was waiting, the doctor came up to me and asked if everything was clear to me according to the appointment. She told me in detail how to dilute the medicine, wrote out a prescription. I asked her to look at her eyes again, because she was blind. The doctor looked at it and said his opinion. There was a trip in the morning, we didn't cancel it and went quietly. Now the animal is on the mend, despite its age and diagnosis of bronchopulmonary pneumonia. I recommend the doctor Tsvilik L. A.
Thank you for the human attitude, clear work at night and Dusi. She is dear to us, because we took her from the mountain breeders and came out after multiple motherhood. I did not pay for an appointment, medicines and an hour of oxygen as for an airplane wing, in the same companion, one appointment costs 45p. The rat is considered an exotic animal. And the attitude towards people is normal. There is a polite receptionist at the reception. The only thing is the expensive syringes that I had to buy at night. but they can also be bought at a regular pharmacy. While I was waiting for the rat, they printed out a receipt for all services calmly, because it was important for me to know the cost of oxygen for the future. Thanks also to the doctor who was on duty with Zwilik that night and helped save the animal.
Disgusting clinic! They arrange queues from scratch. The doctors are evil and, I suspect, completely incompetent. We went there with the dog at night, it seemed something with the stomach, it whined strangely when we lifted it to put it in the bath and wash its paws.. Although the dog's behavior was normal and active. But to be safe, we decided to show him to a doctor. We waited in line for 1.5 hours, although there were few people, the doctors just sat in the office. At the examination, without explaining anything, they said that they needed to inject an antibiotic and asked me if I would do tests! I.e., doctors ask me without telling me why the tests, why, what's with my dog, whether I will do tests. To the question, what is wrong with him? anything can be answered. Therefore, it is necessary to take tests, if they do not show anything, do an ultrasound and something else... I restrained myself so as not to impose obscenities on these stupid girls. I took the dog away, decided that if he was active, his nose was wet and he was eating well, everything would be fine until morning. And in the morning I'll go to another vet clinic, where we usually serve. And oh, a miracle! It turns out that everything is fine with the dog, it's just possible that you need to pickle the worms again. That's it! You don't need to take any tests yet. And even more so, no antibiotics that the girls from SQ-Lap wanted to inject us with. I suspect, judging by all the other comments, that they would have charged us a lot of money for nothing if I had agreed to their services. But worst of all, the dog could suffer from their services. This is what kind of a knacker should be to recommend injecting antibiotics to an animal for no apparent reason!
The visit left a terrible impression. They came with a hamster, there was something like a neoplasm on the cheek. Initially, it took us a sooo long time to get an outpatient card, the girl at the front desk did everything unbearably slowly. After that, we waited for our turn. There were several people with pets in the hall, when the doctor passed by, she said, come on, not understanding who they were talking to, I asked "me?", to which the doctor replied "well, not me." Our hamster was sitting in his house, to carry out an inspection, it was necessary to get him out. The doctor took the house out of our hands and just started shaking the hamster out, she did not respond to requests to stop it. After that, the doctor began to examine, she poked the hamster's cheek with an ear stick until it bled. After that, based solely on a visual examination, I diagnosed a tumor. When asked what this might be related to, she replied, "Well, I don't know, this has been happening a lot lately." She recommended euthanasia or surgery.
After that, doubting the competence of this doctor, we turned to another clinic, where we were diagnosed with "loss of the cheek sac", successfully carried out treatment to correct the sac, at the moment the hamster is alive and feels great, but not thanks to the work of the "specialists" of this clinic
A good round-the-clock vet Clinic helped my kitty. Everything was professional and fast. The only thing that is expensive, actually like everything else now.
Humane treatment of patients and their owners. They even provide assistance to homeless foundlings. But in difficult cases, they deal with the main problem, ignoring the rest (for example, they helped to open an abscess in a kitten found on the street, but they did not enlighten it with a Wood lamp beforehand, in connection with which they helped the kitten, but he infected the whole family and the domestic cat with microsporia).
Today we applied to put the cat to sleep (he was almost 18 years old, we were always served in this clinic because the closest one, and the cat was at home and afraid of doctors) Called at 12:00 to find out how the procedure was going and what the price was, I was answered by 203 rubles for everything. I made an appointment at 16:00 to see a doctor so as not to sit in line and so that the animal would not suffer, and I myself. I arrived at the clinic at the appointed time. I sat in an EMPTY hallway for 25 minutes, then I was called. I was sitting right next to the doctor's office, no one came out of it from the patients. There was only one doctor in the office. The first question arose, knowing the reason for my visit, why it was necessary to torment us in the corridor. Then, staring at the computer monitor, the doctor immediately confirmed without examination that we would euthanize. After another 10 minutes, they brought me the documents to sign and decided to clarify how much money I had, because while I was driving, the cost of Euthanasia increased to 214 rubles and it became necessary to pay another 160 rubles to leave the body. In total, almost 400 rubles. There was no limit to my indignation! How do people have the audacity to deceive people and mock an animal like that? As a result, I said that I had no money and returned home with the cat, who was nervous for more than an hour in vain! Before going to the clinic, I got acquainted with the prices in other places, the price for euthanasia is 35-70 rubles and 60-80 rubles for burial. When I returned home, I decided that I would not go anywhere else and would call a doctor at home. I found Dr. Seth's veterinary clinic on the Internet, agreed on a time and the doctor came to our house. I did everything very carefully, my cat fell asleep peacefully. The doctor found the right words for me, as much as possible. The cost of the procedure cost me 100 + 60 for burial.
I do not recommend SQ lap clinic to anyone, inhumane people work in it.
Bad. No diagnosis has been made. Although they did both ultrasound and X-ray. We sat for 22.00 hours until 03.00 in the morning. It's no use. I don't want to go into details, but I don't set foot there anymore. And I don't advise others.
We signed up in a few days. We arrived in advance. The smiling girl said wait. We waited and then waited again, we decided to clarify when we would be called and received an answer, but we had an operation, we messed up something when recording. Maybe they'll finish in an hour, or maybe not... 2 questions: why did I receive a reminder SMS 3 times, but there was no information that they had an operation? Why, when I arrived, a sweet smiling girl could not inform me that she had to wait more than an hour. In total, I spent an hour on the road and 20 minutes there. And I'm sorry, I didn't even hear from the smiling face at the entrance (
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Anonymous review
September 3, 2021
A terrible experience in this clinic! Zoya Viktorovna Shlyakhtina is NOT a doctor!!! Diagnosed the dog without even touching it (wrong, of course!) I watched the dog for a minute and immediately "identified" the problem, and wrote on the computer for 15 minutes. In the end, she almost killed the dog. When I came home and read her conclusion, I had the impression that it was written by a fifth grader. Illiterate! Simply incompetent!!!
And people come here hoping that they will be helped. It's good that there are other clinics and qualified doctors!
Attentive doctors and all staff starting from the reception.they helped the dog very professionally, quickly and most importantly effectively.Thank you.
A wonderful clinic with a pleasant staff.It is also round-the-clock, which helps out in case of urgent treatment of a pet! They were very knocked out when it was urgently necessary to see our kitty, diagnosed accurately and prescribed treatment, which after a few hours showed that all the actions of the veterinarians were correct!!! Thanks!!!
They are all very nice, pleasant, attentive, BUT the disease peculiar to the breed of our dog has not been identified. A lot of recommendations, but not effective
The clinic is good. Small queues. Friendly and caring staff. You can immediately buy the necessary drugs. Text messages are coming, reminding you of the visit. I recommend.
Terrible clinic! I don't advise anyone!
The dog was howling in pain, they came to the traumatologist to tell us that the pain in the dog is from old age (the dog is 7 years old) Thank you, for 25 rubles I can give him such a diagnosis myself. They didn't assign anything, they said watch it.
I decided to turn to other specialists because the dog was getting worse. As a result, they prescribed a lot of medications, with further examination.if you hadn't gone to another clinic, you don't know what would have happened to the dog.
NEVER COME TO SQ-LAB, TAKE CARE OF YOUR PET'S HEALTH AND YOUR NERVES 🙏
I recently took my cat to this clinic. I didn't like it. They came and examined the cat and prescribed treatment. The cat didn't get any better. They didn't say anything about the tests. They just said that the cat had an OPN and, as the doctor put it, a living corpse. I went to another clinic, and they said that it was possible to cure the cat. I will never visit this clinic again.
- Oh, why doesn't the cat urinate? The stones were removed, the urethrostomy was done, but he still can't urinate. The catheter will be fitted, the catheter will be removed, but he does not pee. The whole collective farm is feeling the urinary tract, but it is small, they cannot understand what the reason is! Blood is released, the cat is pushing and still does not pee.
I tell Mr. surgeon - it's probably some kind of infection, in response to a grin - your cat will live, that you supposedly teach! What an infection, there is no infection there!
It's just amazing! How could such a crowd of "specialists" not put the usual "urethritis" on the cat!!! They've been murdering him for almost a month. Open the textbook, read it!!!! They wrote a lot of treatments and diagnoses! It's just a shock! As a result, we lost our cat...
I called the clinic, asked if it was possible to come and examine the cat. They said it was possible right now. As a result, we arrived, and everything is by appointment, the administrator is not particularly polite, decides some personal matters on the phone, instead of consulting the client. As a result, they said they had no idea what time they would accept us.
I went to another clinic.
It's just terrible!!
They brought the dog, they gave us an injection (like for allergies). A week later, it did not get better and the injection was repeated.
Two weeks later, the dog got worse, went full on the stomach.
We decided to go to another vet clinic. And they called to find out what kind of medicine was injected into the dog.
We were told that we need to write a statement, and then they hung up on us!!!
It's just rude!!
I have two feelings, I can't write a specific review. The dog was brought three times, probably at night. We always sat and waited for 20 minutes. Everything is very unhurried somehow. And the results of the examinations are always very general, without any specific diagnoses. Like, "Drink it up, watch it." Fortunately, they have never done worse. But unfortunately, we have a complete disaster with night clinics, so there are no options left.
Dear pet owners!!!! Think a thousand times, read all the comments before contacting this clinic. Unskilled staff, whether everyone has professional education or work experience is under great suspicion. "Doctors" of a wide profile (Narrow knowledge) Do not waste your money and time, and most importantly, take care of your pets. I had a sad experience visiting this clinic.
Don't come! Save time and money! There are a lot of intelligent specialists and well-provided services in the city. The entire clinic system, from staff to management, is focused on getting money and that's it!
This explains why there is always a free entry and the absence of visitors in the corridor. They don't come back here a second time.
I am the breeder of those terriers. They have a problem – fractures of limbs. When new owners of my puppies have such grief, I am usually informed about it and kept informed on how to fix this problem. I want to say that there is no such specialist as Nikolai Malchuk (with vast experience and modern equipment) in the Republic of Belarus.
He used to work for Timiryazev, and now he works for Filimonov 25G.
Nikolai Leonidovich, thank you so much from me and from my kids.
A lot of things were assigned to the dog. The dosages were given minimal. They told me to come back for a second checkup in a month. The dog did not survive. It turned out that with his weight, drugs could be given in a much higher dosage. And they were not enough to help our baby.
Another clinic said that something could still be done at that appointment (a month ago). And now it was too late. Why did they take pictures if they couldn't read them?
After ultrasound, 9 X-ray images and all the obvious symptoms, they could not diagnose the puppy with gastroenteritis, they cut him up
And after a week of treatment, the puppy died!
In any case, do not contact this clinic! It is better to wait until the morning and contact specialists
Even one star is a lot
I just called this clinic in a panic because of the terrible condition of my pet, there was no one to contact , I asked one question several times because of the monosyllabic answer of the specialist, to which I was given the phrase "Are you out of your mind? You ask the same thing 5 times," and that's the end of the acquaintance with this "clinic". I was just horrified , the specialist 's answer finished me off