SneaknFresh
66 reviews
October 13, 2024
Nice sneakers
Awesome boots
1
March 26
My husband handed over his running shoes for repair, and for 10 minutes he explained how and where to sew them, because they were being wiped. Several times I focused on the firmware, not the gluing. The girl took the order with a displeased look and rolled her eyes. It arrives a week later - the sneakers are not stitched, but taped. At the reception desk, another girl with a surprised look says that there is not a word about the FIRMWARE, so the shoes were taped. okay, after the outrage, they take it for "finishing, i.e. firmware." He explains to the second lady how and where to stitch. It arrives in a couple of days - it was stitched. But it would be better if they really didn't flash it. It's a nightmare. The sneakers are HAND-stitched with one stitch in the wrong place and with other colored threads! One line, Carl! It's just an out
They took the order without any indignation, because it became clear that this was the finish line. 50p + for repairs = damaged sneakers for 600p.
0 out of 10.
This is not shoe repair, remove it from the list of services. You are not making repairs. You're ruining your shoes. And yes, you should get a refund for the "service rendered."
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2
April 1
They cleaned it perfectly, but they didn't fulfill the only condition they agreed to.: since there was a delay in the order's readiness and a discount was offered, we offered in response to cover up the hole on the top of the sneaker (burned) instead of any discount.
They took it away and didn't even see partial attempts to cover it with paint, for example. There are obviously more ways to hide a dark dot on a white sneaker in a specialized office than we do.
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March 26
I was looking for shoe dry cleaning, found a page on the Instagram of this company, a lot of reviews, decided to give it to cleaning. I handed in my sneakers on March 7, the employees indicated that the deadline would be 7-10 days, and in total it all took 20 days. Cleaning was done only from the outside, partially, the declared 11 stages are probably painted just for the look. No one touched the inside of the shoe, the dirt remained, they were superficially cleaned and given away, just to give it back, because the deadlines were increasing every day. I don't understand why there are so many good reviews, because the work is very poorly done at all stages.
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March 10
The service was cleaning sneakers for 65 rubles, brought 3 pairs.
The service is good, the master got sick, the deadlines were delayed, they called, apologized, and kept us informed. In general, it did not become a problem, because summer crosses are not particularly needed in winter.
When I was ready, I took away my new shoes, I was very surprised, I managed to wash them perfectly.
I recommend it, I will now give it to you for cleaning before each season.
I attach the before/after photo.
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March 29
Excellent result, this is not the first time we have applied) the service is excellent, the work is done on time, the guys are always in touch with their customers) They will always explain and tell you everything. We recommend it to everyone!
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March 12
I gave my sneakers to be cleaned and put on a new insole on 02/21/2025. Assigned the order number. The expected support time is 03.03.2025. As of 03/12/2025, the shoes are not only not ready, but also the date when they will be given to me is unknown...disgusting attitude towards the client. not that I don't recommend it, but I would also give a minus star if I could....and it is also unknown how to do it(
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1
September 18, 2024
She will go to the cleaners on the recommendation of a friend ! I brought my favorite sneakers that got caught in the rain and stained with jeans! The result exceeded all expectations! Quickly, efficiently and at a good price, because they have a discount on the first visit) the administrator quickly issued shoes and made coffee with herself! This is definitely not just a shoe cleaning, but an interested organization in which the convenience of the customer comes first! Thank you, I will contact you again and recommend you.
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October 22, 2024
Expectations from the franchise of a large chain in Russia were much higher than the results. I have applied to Moscow several times and have never been let down. They are still short in Minsk. Contact us only if you want to carry out an easy cleaning, which you can handle yourself.
I turned to sneakers that had broken backs, spots on the mesh and on the side of the sole. Total: repair + cleaning. They assured that everything would be done in 7-10 days, which is an acceptable time frame, and this was also prescribed in the contract. They will send you an SMS when you are ready. Prices are higher than the average in the city, but they give a discount on the first visit. Good. I was immediately confused by the phrase of the girl at the checkout counter: "I don't know how to explain to the master what to do and whether he will take up such a task when he is handed over, because he is not in this room." Let's say.
After 10 days, no SMS about readiness or postponement was received (the obligation of SMS about postponement is prescribed in the contract). I'm calling myself. They say that now the master has a lot of work and he doesn't have time to do anything, he hasn't started ordering yet. For 10 days, the sneakers just lay there.
After 2 days, they call themselves and say that everything will be ready in 3 more days. It's been 15 days now.
On the 16th day, I call myself and find out that the master has just finished the repair and is handing the sneakers back for cleaning.
Over the next week, I make 3 more calls in which they tell me three times that the sneakers have already been cleaned and they are drying, and then immediately convince me that these are incredibly difficult stains and they could not do anything with them. I already know that these are incredibly difficult stains, which is why I applied and paid money for cleaning, trusting the "professionals", and did not clean myself.
The result for me: I picked it up after 23 days with new backs, dirty mesh and soles. Wasted money, nerves. At least we got coffee, and thanks for that.
Bottom line for visitors: contact here only with light pollution, which you are able to remove yourself, otherwise everything will remain dirty, and you will also pay money. Do not handle repairs at all, this is not their profile.
The bottom line for the franchise: establish communication within the team and do not say the same thing to customers every time they call. At least be polite and apologize for the delays. Follow what you prescribe yourself: warn about postponements yourself, and not only when the client calls and asks. Offer alternatives, because even in this order, for the same price, you could change the mesh and paint, and not just try to furiously wash 200 times every day, even if it would be a week longer. And don't tell customers what doesn't exist or won't actually happen, it shames the whole network.
I really hope that you will improve. I won't recommend it to anyone yet.
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5
4
April 18
I had shoes repaired and dry-cleaned, excellent prices, pleasant service, the work was done on time and efficiently.
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October 13, 2024
I liked everything, the staff was polite, the prices were adequate, everything was done quickly and efficiently, so you can definitely contact, thank you
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October 13, 2024
This is a breakthrough! Everything is great! I used the service, I am very satisfied! Quickly, efficiently! The staff is very polite! I recommend it to everyone!
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January 25
Great guys. They do their job clearly and quickly, we will contact you again))
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1
September 19, 2024
Level up!!!!
a pleasant and super place and staff, the guys have updated the sneakers to perfection!!
The massager while waiting is just something!
Now we are your and my husband's clients 🔥🔥🔥
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October 13, 2024
I really like my sneakers, and my cat likes them even more. As a result, I was going to throw them out before the guys created magic! The crosses are now like from a showcase, and the cat is on a chain. Thank you❤
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October 25, 2024
I gave away a pair of shoes that I had been wearing for 5 years, repaired, cleaned, hemmed, the result is just amazing, especially glad, since unfortunately such shoes can no longer be bought. I recommend it to everyone!
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October 13, 2024
I came with a guy, they were surprisingly tolerant, they gave me a couple of their landoricks, they did it quickly and efficiently, we will also come and call friends
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March 27
I stitched the sneakers, I gave 60 rubles
, and everything seems to be fine, I haven't put them on yet, but the 60p firmware is expensive
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October 13, 2024
Everything is very good!
I regretted throwing out the old crosses, gave them to the cleaners and did not regret it! The same favorite crosses are still there, but as new, it's great!
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January 13
Everything is cool, thanks a lot, very good service)))
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March 29
the staff is polite, 10/10, I handed over my sneakers, which I carried for two seasons, but they were returned as if they were new
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March 25
I repaired shoes (everyone refused to do such repairs). We did it perfectly.
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October 12, 2024
Cool guys, they do it at the highest level! I liked everything, thank you very much! See you later :)
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September 19, 2024
Wow! Everything was done just great
I wanted to throw away my sneakers, but these guys made them like new
Thanks! I definitely recommend it
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October 13, 2024
A great place, everything is at the highest level, besides a nice bonus in the form of a 20% discount, I advise you !
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May 23
Everything is fine, shoe repair is like a factory!!!!!!
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March 29
Very fast and efficient, The Service is top notch
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March 29
Great job! The shoes are as good as new, well done guys!
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September 18, 2024
Super cool place❤
The guys did a great job, they made NEW ones out of my old sneakers ‼️
Hooray 🥺
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September 28, 2024
It's not the first time I've brought my shoes, everything is perfect as always!!!
thanks to the guys for the good work
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March 15
I definitely recommend it!! Everything was cleaned super well!
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October 13, 2024
Super👍🏼👍🏼👍🏼I will know where to turn, I have already advised all my friends this particular dry cleaning and shoe repair
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October 13, 2024
The place is gorgeous, the atmosphere and the waiting time for shoe cleaning does not pass noticeably, I will still come to you!!!!
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September 18, 2024
The first place where the color was restored to me was my suede New Balance without painting.
I do not know what they did with them, but I am happy with the result.
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March 29
A great place, now only here, not only is everything fast, but also the quality is on the level! I advise everyone, you won't regret it))))
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October 13, 2024
Everything is great, the best place to clean shoes . Quickly and efficiently 🔥
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October 11, 2024
I restored the sneakers, we did everything very efficiently and quickly! I recommend 🔥
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October 13, 2024
the best place among the service
areas in addition to the perfect result, I received the perfect service
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October 25, 2024
The guys cleaned the shoes perfectly and also with a discount on the first order. I recommend
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September 6, 2024
The entourage is just a bomb! First impression: "did I go into a car dealership?!"
While the receptionist was placing my order, they poured a cup of coffee and offered an eye simulator))
Respect for the service!
The dry cleaning was done at the highest level. Beloved Dino Bigioni, who are already 4 years old, shine and shine again :)
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2
January 31
Perfectly cleaned, the sneakers are 100% brand new%
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1
October 1, 2024
I took my Aladins cleanly new
I didn't even immediately understand whether they were or not))
The guys are serious , they know their business by 1000/10
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September 12, 2024
My favorite sneakers were brought back to life Quickly and efficiently !
Guys are TOP
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2
October 26, 2024
I gave the backs on the Wheels for repair, everything is fine, the result is satisfactory
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October 14, 2024
I brought my old crocodiles to the intensive care unit, and the guys seem to have bought me new ones🥹🥹🥹
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May 22
Great dry cleaning service. Recommend
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October 13, 2024
Thank you very much, now they began to let me into normal establishments 👍
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October 13, 2024
Very high quality and fast ⭐️⭐️⭐️⭐️⭐️
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October 13, 2024
very high quality, I liked everything!
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October 13, 2024
The final result is 10/10
I will definitely come back)
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