Simena Comfort Hotel
250 reviews
August 30, 2023
Excellent service, huge green, clean area, fresh food, friendly staff, clean pools, cozy new villas, daily room cleaning.
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3
1
September 28, 2022
We had our first vacation in Turkey in September 2022.The hotel is located in a beautiful location in the city of Kemer, the sea, the pine mountains, what we wanted for a holiday! We bought a standard room, it was small and old and was almost at the mountain and unfinished. We've given up on him. We were offered a new room with air conditioning and new furniture in the villa by the large pool, this was the best option for us. They paid an additional $ 10 per day for it. The hotel is very family-run, Russians, Turks, Kazakhs rest, there is a flag of Ukraine on the territory, but no one bothers anyone, everyone lives quietly and steadily. The food is delicious and varied.The ice cream is very tasty. Only white and red wine were taken from the drinks.All the pools are clean, we saw how they were cleaned. There are two slides near the main building, excellent and safe, no more is needed. It takes about 7 minutes to walk to the sea, along a beautiful road. The beach is small, the sun beds with mattresses were also new. We got what we wanted - A great vacation! I definitely recommend it for families with children! And also for relaxation.
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4
1
August 1, 2023
Great hotel. The sea is nearby . a large
swimming pool. The animation is great, both for children and adults
They laughed until they cried. The food is varied, there are many desserts. The rooms are clean and well maintained.
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3
July 15, 2024
The hotel grounds are gorgeous! But I would like to expand the beach) Chamyuva is good with mountains and a clear sea!
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3
July 10, 2022
For the first time in Turkey and immediately got into a great hotel! The hotel has several swimming pools, sports grounds, interesting games and entertainment with animators. The sea is very close, there is always a free sunbed, and what a delicious kitchen here!!! Nice and pleasant staff, always ready to help. They speak Turkish, English and Russian, which is very convenient for communication.
There is a focusspa on site. Ibrahim helped me figure out the huge variety of spa services (hammam, peeling, masks, sauna, massage, etc.) I got to the massage therapist Murat. After the first session, all the tension left the body! Murat is a professional in his field and knows exactly which points to press on the body so that all the tension goes away. He feels with his hands where it hurts and relieves this pain - it's amazing. I bought a course of massage sessions, went every day all week and my body is now happy. After the massage, they offer to relax by the pool, apply a mask on the face and offer pomegranate tea
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9
9
July 25, 2023
We were in Siemens from 20.06 to 29.06.23. Just like everyone else, I read reviews. I was very worried, because the reviews are different.But in vain. We arrived early in the morning.We settled in as expected after 14.00.The room was very impressive.We booked in the main building.The room is just huge! Everything is new!!!Balcony with mountain view.The territory of the hotel is very large and very well maintained.The pool is very large. It takes about 5 minutes to walk to the sea, but the road is all in greenery and flowers, and it doesn't bother at all.The beach is small, but there have never been any problems with sun beds.The first 2 days somehow scared the restaurant.The food seemed meager.But suddenly something happened, and after 2 days everything changed!!!Meat and meat dishes were varied, there were a lot of fruits, a lot of pastries were very tasty.Maybe there was something wrong with the supplies.I really liked the SPA.I'm usually skeptical about the hotel SPA. But here we went to get towels, and eventually bought a course. No one imposed!!!Everything is very delicate and tactful!No one has ever made a dissatisfied "mine" when we just went to the sauna and indoor pool in the afternoon.Special thanks to the massage therapist Murad. There is a cottage complex across the street from the hotel.Many have already been repaired, but repairs are being done somewhere.There is a bazaar and shops within walking distance from the hotel.In general, objectively, we really liked everything!!!We agreed with my husband that we will come here again next year
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3
1
November 28, 2023
A high-end hotel, excellent pools with blue clear water, friendly staff. Delicious food. The large territory of the hotel!
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2
1
October 4, 2023
Excellent hotel complex 👍 lived in a villa. The rooms are newly renovated, delicious, varied food. The beach is far away on a not very convenient road .
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1
September 1, 2024
The service is not very good, towels are decreasing every day, food is taken away in front of your nose, although there are still 30-40 minutes before the end of the restaurant, you can take a beach towel only 1 time a day, and so in general the hotel is good
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2
2
August 30, 2023
We rested at this hotel at the end of August, we are not very satisfied, there are comments that should be paid special attention to
1. The reception staff knows Russian very poorly, it is very difficult to communicate.
2. There was a Russian-speaking person sitting near the reception, as I understood it, a manager named Oksana, who promised to move us to another room three times, since there was no balcony in it, every morning she told us to approach the reception at a certain time, but all the trips were pointless, listening and communicating with her did not make sense so it It's useless.
3. The beach is far away, and it is not convenient to get to it, on the one hand the gates are constantly closed, and on the other you walk past the garbage dump, the guys who drove to the beach went very rarely.
4. Burgers were made on the beach without gloves with bare hands, no hygiene, there are no alcoholic beverages except beer, juices are diluted with water.
5. There were problems with the toilet in the room, it was constantly leaking, there was no point in contacting the staff with this problem, we knew that this problem would not be solved for sure.
6. While they promised to move us to another room for 3 days, we asked Oksana for a clothes dryer, since there is no balcony, and it was difficult to dry things nowhere, it was received two days later.
7. Only Turkish channels are on TV in the room, Wi-Fi does not work in the rooms, there is no connection at all.
8.The Ala-Card restaurant, which is located on the territory of the hotel, is paid, it is not included in standard rooms.
9. The animators of the hotel are young, not experienced guys, but they try very hard, there were no announcements of contests and various programs.
10. Upon check-in, the staff does not tell you where and what everything is, you will find out everything yourself.
11. Also, the rain shower did not work in the room, and the door was very narrow and not comfortable.
12. The rooms are cleaned every day, but the cleaning is not of high quality.
13.There is a hammam, sauna on the territory of the hotel, the employees of this complex are honestly very annoying several times a day offering their services, very intrusive, applies to the employees of the store where they sell fur coats on the territory of the hotel, please make a comment about this.
14. The towels that are given to the beach were torn and not washed. It was not pleasant.
15. Cats are running around on the territory of the hotel, this is certainly not bad, but when you sit down to eat, they climb on the table, including plates.
16. There is no specific smoking area where people eat and smoke there, no difference between children and non-smokers, the staff does not pay attention to this.
17. The swimming pool on the territory is large, but very dirty, it is not cleaned in the evenings.
18. Slides very rarely work, they are turned on and off.
19. The food is not bad, but there is no variety of fruits, everything is the same.
20. When booking a hotel, the description of the standard room only with a balcony, only the views of the pool and the mountains differed, but upon check-in they reported that the standard room could be without a balcony.
This review was written so that you would not just read it, but work out your shortcomings, and new vacationers at your hotel would not face these problems. I will ask you not to delete the review.
See original · Русский
11
5
September 12, 2023
This is the best place I've been) Great staff, animators, rooms, food, everything is excellent🔥 We will definitely come back and advise our friends❤️ Simena Comfort
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2
June 13, 2024
A good hotel, good cuisine, very polite staff, food almost around the clock
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September 18, 2023
Nice hotel. The hotel + A large area with villas. He lived in a villa. Like it. Hotel transport (electric cars) runs constantly between the hotel, beaches and villas
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3
May 16
I liked everything. It's a great vacation with children.
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1
July 17, 2024
Nice hotel with pitchforks, great food, but problems with the beach it is very small and there are not enough sunbeds
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2
1
September 26, 2024
Absolutely the worst hotel I've ever stayed in. The staff was strikingly rude and completely useless. They obviously don't care about their guests. I don't recommend this place to anyone.
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3
October 27, 2022
Good afternoon. We want to thank you for the rest.
We had a vacation together with my husband in September 2022.
Excellent service, food, hospitality.
Special THANKS TO the spa center. I took a massage course and was delighted (massage therapist Bahram). The administrator Olesya is attentive to every visitor.
We hope to visit you again
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3
1
October 6, 2024
Everything is good, the food is good, there are many pools on site, 2 beaches by the sea
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August 13, 2023
I advise you!!!👍👍👍 A very good hotel , well received , the room is cool , the air conditioning is working, the staff is also normal , the food is very tasty !!!🌈🌈🌈 I will go again next year
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3
August 12, 2023
Nice hotel, 300 meters to the beach, but it's not a problem! The bar is gorgeous, ice cream, drinks, food are all good, the only thing is to change the animation, there is not enough activity of the guys!
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2
March 11
An excellent hotel for families with children
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October 12, 2023
We had a rest in Siemens in October 2023 in Villa 3130. Beach, restaurant, animation - all for 5! But the service... Settled in a dirty room with someone else's garbage. They begged for two days to remove it. Also, when checking in, they found a clogged drain in the shower. At the reception, they write down the application and some piece of paper and... they don't do anything! On the sixth day of the stay, a girl came to clean, we told her about the problem. She brought some Suleiman, he unscrewed the grate, she washed everything and voila, we have been living with a shower for the last 3 days. The entrance door didn't close from the inside either, they slept open. There is no Internet, although it is 23 years old. In addition, the bus was late for an hour at the departure. We were afraid to miss the plane, but thank God this did not happen. I am writing a review not because I see a negative, but I advise you to take a toolbox with you, because no one will solve your problems for you.
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3
3
July 22, 2024
The hotel is on fire. It's a little weak for children. The beach is small, but they promise that it will be big. A super hotel.
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3
July 18, 2023
The hotel is not for 5 stars.
Let's start with the check-in. We arrived at about 11 pm, we were processed quickly. They didn't give me my passport, they said they would give me my room keys. We arrived at the building, godo called villa .... We dragged our suitcases to the 2nd floor up a steep spiral staircase and ... The card does not open the room... The passports were given to another family....
They waited until the escort returned and brought new ones. There's nowhere to sit.... We stand .... Prince - they don't fit again!
He said wait, the technician will come. We waited for 20 minutes, standing, there is nowhere to sit, the child falls asleep standing .... The husband went to the reception himself, gave the cards again, the room finally opened.
There is no bedding in the room for the child, that is, you need to sleep on a dirty sofa without a sheet... There are 2 towels, no dental flaps ....
My husband went to the reception again, promised to bring them, they are still carrying them .... I had to sleep with the child on 1 bed.... In the morning we went to breakfast, there is food (not for 5 stars, but still), I took a piece of sausage, and it smells bad (already spoiled...)... And it lies on the distribution....
Okay, let's go to the beach, it's a long way to go. The beach (proudly said)- this is a strip of 20 meters, pebbles and small broken stone. And then it turns out that Beach towels need to be taken at the spa, at the hotel..... And it was impossible to tell right away where to get them. And this is just the beginning... I'm horrified to think of the best rest .....
And what do you think, lunch is over, it's already 15.00, and bed linen and towels have not been brought to us ....
Think carefully before settling into this hotel. We were given it as a substitute, due to the overlap in the selected...
and there were sour potatoes for lunch...
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6
12
September 23, 2024
We were at the hotel in July 2024. I liked everything very much. And the food, and the room and the staff.
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3
September 1, 2023
A good hotel, a large selection of food and drinks. Clean and well-maintained territory. The only drawback is a very small beach.
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June 24, 2023
There is an infinite amount of food, it is delicious. The service is at a high level. It is even frightening that after each meal, they take the tablecloth to the laundry and lay a new one, despite the fact that the old one is clean. The pool is large, but the right blue mink is more suitable for children, due to inertia and the flow of water, it was not possible to descend, I had to help myself with my feet.
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1
1
June 26, 2024
Great hotel, great massage. An unforgettable experience from the local bathhouse. Thanks!!
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1
December 13, 2024
The food is so-so, we lived in a villa - there is no Internet, the smell from the sewer.
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1
October 17, 2024
Food 4
Rest 4
Service 5
Staff 5
Beach 5
Rooms 4.5
This time it was all good ..)) it can be recommended, but it's without any luxury ..))
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August 9, 2023
The beach is small, clean, there is a shower, the food is delicious but there are a lot of flies that crawl everywhere the rooms are good with a large window cleaned every day the animation could be better
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September 11, 2024
Nice hotel. The only drawback is the air conditioning system in the restaurant
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August 5, 2022
Hello, my name is Ruslan. We had a 3 +1 family vacation from 07/28/12 to 08/05/12 at this hotel. In general, everything is fine, but when we arrived at the hotel, we were checked into the wrong room that we had paid for. The whole next day I had to keep running to the reception to catch the manager. By 17 o'clock, they managed to move in. It's a decent walk to the beach from the villas, we went right after breakfast so as not to wind up the extra distance. The food is for 4. In general, it's not bad, but it doesn't pull for 5 in any way. It was saved by the fact that there are two swimming pools on the territory of the villas, but without a bar. In short, you can relax, but you don't want to spend your money. Nothing is done in the rooms except towels. In a week, not a single thing was vacuumed and the table was not dusted. The balcony wasn't even opened at all.
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11
December 4, 2024
I really like this hotel. I rest there all the time, 10 times already. Recommend
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September 18, 2024
We lived in villas. We had a great rest, but the service is a little lame.
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July 29, 2024
Great hotel, delicious food, close to the beach, great pool
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May 15
An inexpensive good five)
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1
October 22, 2024
There is not much entertainment for children, the beach is pebbly, the food is all ok
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3
July 3, 2022
We had a vacation with my daughter last year, but we still keep the warmest memories of our stay at this hotel!!! The beautiful smiling girl at the reception was running, who managed everything, despite the abundance of questions and requests! A spacious room with a view of a mysterious abandoned hotel, which we, of course, visited! Plenty of food, sun and sea! Nostalgia!!! Thank you for the warm welcome and unforgettable impressions!
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4
2
May 25
Good service,food,alcohol
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1
May 12, 2022
A good family hotel, on a solid four, a huge territory consists of the Main building, it is closer to the Sea and across the street there is a huge territory with villas, it takes 10 minutes to walk from the villas to the sea, the beach of the hotel is very small, we always went to another beach, perhaps these are the only disadvantages of this hotel.
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5
2
May 9
It's a weak hotel, more like a 4-star hotel.
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November 28, 2023
Not a bad hotel, vacationers are mostly English and German pensioners. The food is not bad. A huge territory. Of the minuses - not close to the sea (although this may be a plus) and mediocre room cleaning.
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3
August 7, 2021
The hotel is good. Relatively clean. I liked that they move into villas. The pools are clean, the area itself is cleaned. I had fun every night. The food is generally good, but at the end of the vacation they were severely poisoned. We spent a wonderful night in the villa hugging the toilet (be careful with salads). The Internet is not everywhere-it's a pity. You can't bring batteries to the villa, you can't put a kettle in the remote control, the room is tidy-one word, towels are not changed, but just put the old ones. They say, call if you need something-but the phone, alas, does not work. Therefore, if you need something, run to the reception. Somehow they came to the room and couldn't open it. The card is blocked. Class. As a result: we are going home and I am glad. After poisoning, I can barely stand on my feet (there are no pills in the medical center, only Turkish is understood). They said run to the pharmacy, buy what you need there. We went to the spa for the first and last time. After the spa, it still hurt for a couple of days. Thank you.
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8
5
December 16, 2024
Number ten, we had a very nice vacation
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1
June 23, 2024
For a relaxing family holiday. I really liked it ❤
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3
September 21, 2023
The hotel is comfortable. The food is delicious. It's not far to the sea. There are two beaches, old and new. It's good to rest.
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September 8, 2022
We stayed at this hotel from 08/05/2022 to August 12.The hotel is completely out of line with its 5 stars, maximum 3+. The rooms at the hotel are spacious, but very tired and in need of repair. The sliding door to the balcony opens with difficulty. There are no bathrobes and slippers in the room, nor is there an iron. Russian Russian channels are not available on TV, despite the abundance of Russian tourists in the hotel. The internet is not working in the room.
The territory in the hotel is good, well-maintained enough, there are good pools, but there are not enough sun beds at the pools. On the sea beach, there are also problems with the lack of sun beds, sun beds and umbrellas are all old.
The food at the hotel is good, quite varied, but there are issues with "ultra all inclusive", ultra not, in bars only everything is locally produced. The staff at the hotel is very friendly, always ready to help.
I would really like to highlight the SPA area separately. Professionals in their field work there. We took a course of manual and regular massage. We went for a massage every day, as a result, we managed to get rid of back pain. I would like to express special gratitude to the head of the spa center Farhad, who told everything in great detail about the massage, organized a trial massage in order to understand what type of massage is needed. Special thanks to the team of massage therapists Saltanat, Murad, Emin. In general, the rest was a success.
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4
2
October 21, 2024
Nice clean hotel, standard food.
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October 20, 2024
Great stay in this comfortable hotel!
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