We stayed at this hotel from March 1-10, 2025. Actually, we liked everything: rooms, staff, food, location) I recommend the hotel for a relaxing stay. By the way, the rooms are well isolated from each other, you can't hear the neighbors, but you can hear the noise in the hallway. We had a family room in the 2nd building, they gave us nothing at once without paying extra. Every morning at 10 o'clock, animators walk by the main pool and distribute programs of what activities are planned, I highly recommend the croquet game- I liked it! In the evening, all the activity is in Soho Square, it's right behind the hotel. The hotel itself is quiet, sometimes a local singer performs at the bar, free drinks until 11 a.m. Inexpensive hookah 150 pounds. I liked the cocktails, even though they were made from local alcohol, but my head doesn't hurt, I can feel the alcohol), I liked the dry white wine, red and pink sour to my taste. 80% of the hotel staff are Italians, there are French, and all the English, including Russian speakers, behave very decently. The staff mostly speaks all languages, everyone is very nice and friendly, even without tips, they come up and are interested in what to bring from the bar. My daughter left her phone at the restaurant, found it in 10 minutes, and brought it to the reception. In general, I liked this area, no one is bothering or begging. I'll be happy to come back again)
We were from 26.12.24 to 03.01.25
Pros - close to the airport, good rooms (the very condition of the rooms), many different entertainment options from morning to evening, excellent food and alcohol, well-groomed territory
The disadvantages are the average level of service. The pizzeria next to Building 6 is a mess. The only people who were happy were the bartenders at the nearby bar. In the room that we were given at first, it was possible to sleep only after two o'clock in the morning, until that time the music is screaming right in our ear, in some rooms there are problems with the water (pressure or not too hot). Separately, we can say about the New Year - the announced program was not presented at all, there was just a huge buffet with lots of food and a limited amount of alcohol, especially champagne. At 00:30, on January 01, everyone was asked to leave. It's never been a holiday.
In general, the top three, to a greater extent, and for a poorly organized new year. I don't know if I recommend it or not, but I'm not going here anymore.