Островок Shopeste
12 reviews
July 25, 2024
I ordered my favorite hair tip serum twice in this online store, I can't find it anywhere else. The order was sent immediately and the parcel arrived from Minsk to Lida in three days. I made out the first parcel by cash on delivery, and decided to pay the second one in full. I am very happy with the work of this store. Employees are always in touch. Thank you very much for your prompt work, friendliness and high-quality goods. I definitely recommend it!!!
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July 23, 2024
Terrible service, no one responds to messages, does not call back on orders, works on the principle of if we want, we will send the order, if we do not want, we will not send.
See original · Русский
May 21, 2022
Review of the online store. I ordered paint and other related products from this organization three times in 2020, 2021 and 2022. I usually buy enough for several times. There have never been any problems. Delivery day to day or the next day. The operator is friendly and very nice, the young man who delivers the order calls in advance and also communicates very pleasantly. In any case, you do not need to sit until the last moment and shift your problems and questions to others. Place orders in advance and take care of your nerves, gentlemen)))
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February 19, 2022
A good website, I ordered paint from Minsk in Grodno, the palette came for free, everything was fine, fast, they helped me calculate the order.Thank you..
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September 1, 2022
I made an order in an online store, chose euro mail delivery, they told me on the phone that they would not send it there without prepayment, allegedly many people do not pick it up from there. Considering how many scammers are taking prepayment today, I refused that I was also told to cancel the order. In fact, I didn't even know that they had a physical store, the manager on the phone didn't even bother to offer to go pick up the order himself. The service is disgusting
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May 7, 2020
Disgusting customer service!!! I ordered the paint on Sunday evening, it was written on the website that the order was accepted. They called back on Monday only at 9 p.m. They offered delivery on Tuesday instead of pickup, I agreed. They promised to call back before lunch and tell us the delivery time. On Tuesday, I waited until the evening, no one brought anything and did not call back. I needed the paint on that day, because it was an important event. As a result, everything went wrong. On Wednesday, closer to lunch, they call me back and say they are ready to bring paint. I'm saying that I needed her yesterday, but I don't need her today. They said they could deliver today, but they didn't have time yesterday. No apologies, just a statement of fact. I said that I would not buy anything from them anymore. Is it generally an online store or Aliexpress, that they decide for themselves when to deliver the goods? With this approach to work, they need to trade in the market. They could have just called and warned me that they were not in time, I would have picked it up myself or ordered it elsewhere. After reading the previous reviews, I noticed that nothing changes. They don't even read the reviews. Apparently, the most effective thing for this organization is to punish it with a ruble. I will ask all my friends who constantly ordered there to buy elsewhere. When such a counter loses 5-7 regular customers who constantly make a profit, it will understand how to behave with the buyer.
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February 14, 2020
Disgusting store!!! At will, they just canceled my order, after I said that I would leave a not very good review of the service. Allegedly, the courier's car broke down. They don't call back, it's impossible to get through myself-the beeps are continuous. Payment to the courier only in cash, if you want by card and, for example, via ERIP - + 2% of the order amount, which is not indicated anywhere and there is not a word. To my request to show on the official website where there is information about this - "yes, we do not write this."
The manager communicates as if I am writing to her personal number at night, and did not contact the online store.
Another courier from this company called back 4 hours later and offered to deliver the order today. And by the way, he already had a terminal.
This is some kind of horror, I thought there was no such terrible service anymore.
I will not turn to them for anything, and I will dissuade everyone.I called another place: we agreed on a payment method and a delivery time convenient for me.
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January 6, 2020
Disgusting company!!
Ordered the delivery of dyes the next day, asked to clarify what needs to be brought before 15:00, since I will have a client for coloring, they told me well!
They didn't bring anything to me until 15:00 tomorrow and didn't even call me, I called myself at 15:40, they said they would clarify and call me back...
An hour later I call myself again, they say they can't get through to the courier 🤷🏼♀️
What should I do???the client has been sitting for 2 hours waiting for paints
At 17:40 I call again, as a result, I am informed that the supplier does not give the order, since the inventory will be brought in 4 days!!
Are you serious????!!!!
What kind of tin?
How did the supplier accept the order yesterday, if he knew that the inventory was being recalculated???
Why did the courier go to the warehouse at 5 pm, if he was supposed to be at my place at 3??
Simply, they would have said in the morning or they would not have taken the order, I would have gone myself and bought it in a normal store!!!!
As a result, at 7 p.m. on Sat, I had to drive around the city in search of a dye, and paint the client until 12 at night!
Thank you very much!
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April 7, 2019
the best cosmetics store in Minsk , very good staff and a lot of discounts, the castle shopping center 2nd floor near the joop store , more than 500 items in stock
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March 9, 2020
I purchased Estel brand hair styling wax in this salon. Price= quality. A wide range of products for hair care.
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May 8, 2022
There were no necessary funds available.
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February 5, 2020
The seller was absent from the workplace for an hour and a half...
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