Shipee Kz
45 reviews
April 13
I do not recommend anyone to seek help from these scammers. I have been waiting for more than six months for information about my parcel alone, and the employees of this company ignore my messages, despite the fact that I have already transferred the money they need to buy goods.
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September 27, 2024
They work absolutely disgusting. First we lost the package, and now we just lost sight of it. Absolutely completely ignore any messages on any contacts. It is also impossible to get through. Where is the package? Where was the money spent? Will she come? Was it bought at all, or were the money just put in your pocket? Nothing is known. And for them, this is within the norm, judging by the reviews of others. I will NEVER contact them again, despite the past, positive experience.
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2
October 6, 2023
Positive:
- Absolutely adequate price
- You can bring goods that you will not bring directly
- Well packed, everything came whole
Minuses:
-Long 4 months shipping USA-Russia
- Does not respond to emails
I was looking for an option to bring a bag from the USA, found you, ordered, and then read the reviews, yes, of course no one does that, I decided. After 2 weeks, the guys replied that everything was fine, they were working. I calmed down a little, a month later the parcel "came" to Kazakhstan by status. And then 3 months of waiting and nerves, I wrote to them every week when you send from Almaty, because I paid, the parcel is completed, and the status does not change - payment is required. And when I thought that was all, a message comes: Sorry, your product is stuck in Kyrgyzstan, but we will receive it soon and send it. The result: 4 months and I have the bag. According to the money, a ham of 4500rubles came out for 2.5 kg, this is all delivery.
Thanks to the guys, but one piece of advice, please answer the customers, we are all very anxious people, we are ready to wait, but if we understand where and at what stage the delay is.
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2
4
March 13, 2024
I have been waiting for the parcel since July 2022, at first they somehow gave feedback, now silence, at least write, call in February 2023 communication with them stopped altogether... At this time, I am waiting for the parcel, if something changes, I will add a review. So, as I said, I will add that at the time of 05/15/2023 communication stopped altogether with shipe, many users do not respond to all contacts, they also respond, they write that they are scammers. Do not contact if money is expensive ...... 03/13/2024 at this point, I managed to contact the management of the Ship, the order was lost, the balance was returned to the website and I ordered from the Cossack online store since the video card was no longer relevant. Everything was sent in 2 months. The conclusion is a very very very long service.
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2
November 16, 2023
Everything is fine, I ordered American cosmetics, in total I waited a little more than a month. It takes a long time, but you just need to order in advance and be patient, and so it is prohibited for delivery to Russia directly. When I started tracking in my personal account, the following status was updated only when the order reached Almaty, so for a long time you don't know how your parcel is doing there) But in general, I am satisfied with the service, I recommend it.
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2
May 9, 2023
Good afternoon! I have already written a review about this "mediator", but in fact it is probably a moshenik. Let me remind you that I paid for 3 orders in the amount of about 40,000 rubles in October 2023 (10921,10726, 10725, redemption from the warehouse). It has been 6 months and 20 days since then. I wrote to them wherever possible and then they finally answered me on facebook, they wrote, first that they would initiate an investigation, and then that my orders were found in the USA in some unspecified parcels (do we believe?), they promised that around 04/25/2023 orders would arrive in Alma-Ata. And today is May 9th, 2023. Instagram Facebook, WhatsApp, I write several times a day to all possible means of communication, WhatsApp, Facebook, Instagram, I leave comments on the orders on the website, by mail, everywhere I ignore the complete. It turns out that it is impossible to believe? Good advertising for potential customers. Let me remind you that I paid for the orders on October 17th, 2022! 6 months and 20 days. All you can do is promise something! Have you appropriated 41,000 rubles for yourself? How long will you be waiting for a solution to my problem? I am attaching the answers on facebook.
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11
September 27, 2024
I bought the goods myself to their warehouse in the USA, everything was delivered promptly, in 3 weeks as promised. I continue to work with them.
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2
June 27, 2024
of the advantages, they will be delivered if you send them to their address, everything that was ordered with a ransom was not redeemed, the balance is replenished, the money cannot be returned.
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2
May 23, 2023
Pros: all parcels are delivered, prices are reasonable.
Cons: information about the status of the parcel is very scarce, there is no way to clarify it.
I have already made about 20 purchases. Everyone arrived in one piece. Some went for a long time or a very long time, but everything came completely. I always paid for my purchases myself, Shipee only delivered them. The disadvantages are offset by the cost of delivery, competitors have better tracking, but the price is immediately higher. I'm happy with everything.
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5
September 5, 2023
I've been waiting for my orders for over a year. Where are they, tell me? You are not answering the mail. Comments are disabled in telegrams!
Order 11140, 10523, 10473
The statue was sent from the USA
Order 10473 dated 07/29/2022
10523 from 08/04/12
11140 from 11/16/12
And these orders were not even ordered. They took the money and spent it. And the reviews that you brought something. Custom-made. Scribble them to yourself.
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1
March 6, 2023
I ordered five positions from the USA on 11/24/12. I took three positions on 02/18.23., the other two are still hanging on the shippy website with the status "Redeemed" and nothing else... There is practically no feedback, they react quickly only when they accept money, which gives just a disgusting impression... "Bring your money" otherwise you will be a hostage, waiting for something that may never come... We will have to re-order those two items that are not clear where else for the second time. They did half of their work, but again there was no feedback, they were probably just lucky and in a good mood. Therefore, objectively speaking, I do NOT recommend this carrier... They will grab your money immediately, and in return you will wait six months, and maybe longer
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4
December 5, 2022
After I was faced with sanctions, and several parcels were wrapped from intermediaries who deliver to Russia, I had to look for an option to buy through Kazakhstan. After watching the video from the Pro Hi-Tech channel, I decided to try to order small things from America through Shipee.
I ordered it myself without the help of a ransom, paying with a foreign card. At first, I read a lot of negative reviews and worried, but eventually the package arrived. After that, I sent 4 more parcels - everything came through. Yes, it's not fast, you have to wait a month and a half from the moment of ordering, but so far all the parcels are arriving, and you don't have to worry whether this or that product falls under sanctions.
The only disadvantage of Shipee is that the parcel statuses are often not updated on the site. For example, it may hang for a month "sent by the seller to the warehouse", then bang - and already "in a warehouse in Almaty". So you just have to wait, don't fuss, and everything will be fine. In general, I recommend the service, and I will continue to use it. A normal working option for the delivery of any goods from America to Russia.
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2
12
April 28, 2023
This is a fraud office, I think you will have to wait six months for the parcel at best. They contact you only the first time, and then your number is in the block.... As soon as you decide to send something for redemption, the message about the need to replenish the balance will come the next day, and then on... Start forgetting about your money and the lots you needed.....
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7
June 1, 2023
The most important thing is not to contact this office ***, as they have not yet been contacted by law enforcement agencies. My order 12179 was placed on 03/24/2023, the money has long been transferred to their account and nothing has been redeemed to this day. In short, the office takes the money and that's all there is no feedback, and nothing is done by the ATP that the money was transferred.
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4
May 14, 2023
Don't mess around. It's a scam. I placed an order 11732 for redemption from e-bay in early February, on 6/02/23 I transferred the money and who is still there. The product has not been redeemed. They left the connection. Messages in Vacap are read but not answered. The email was answered once and then silence. The money is not refunded. I will write a statement to the police about the recipient of the money.
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4
March 6, 2023
Hello! Don't mess with this company, pure mosh...iki. As they have not yet been interested in the police, but we need to fix this case and write a statement to the police. Order 11776 has been redeemed from America for half a year , then it turned out that they had lost it , let's order from China , and again nothing was redeemed there . Then I ordered directly from them in Almaty and again the status is lit sent from Almaty and everything has been like this for 3 weeks. So don't mess with them, it's a mosh...ics collect money and do nothing.
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7
December 28, 2022
I used the service for the delivery of goods. Everything I ordered has arrived. The parcel arrived from the USA to the Russian Federation in about 2 months, which, in my opinion, taking into account the holiday season, is normal.
For future users: sometimes the parcel data is not displayed in a timely manner (for example, the product has already left for Kazakhstan, and the status is "in stock in the USA"). Don't let it scare you, the parcels are not lost, they go to their destination :-)
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1
6
November 10, 2022
Very, very bad.
Probably, if it were not for the situation, I would not have contacted the services for the purchase of goods. But, in April, the country's leadership lifted the restriction on parcels from abroad, increasing duties to 1,000 euros of money.
I learned about this company from a respected ProHayTek publication, and I thought, well, they won't PR anyone.
I got in touch in June, ordered a video card, threw in the money and it started ......
Lack of feedback, vague excuses that it is difficult to withdraw money sent through the Golden Crown. at first, calls were answered via WhatsApp, and then the ability to make calls was disabled in their chat. Through the contact form on the site, they also did not respond and are not responding. The issue was resolved 2 months after the money was credited to the company's account, and they still bought the goods for me. fortunately, the graphics card came.
But I still have funds in my account and in order to spend them I had to make another (or rather two) orders.
At the moment, the money has been successfully received, and I have again begun a languid expectation of something better. The manager who contacted me promised to buy back the goods on 07.11.22, still waiting.
How can you not value your reputation?????
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7
March 8, 2023
I made an order on 10/30/2022 (order numbers 11001, 11002, 11003, 11004, 11005) through their help to buy service. I transferred money to the guys and everything is QUIET! 5 months have passed, the money is not returned, they do not get in touch, the goods are not redeemed (Moreover, due to their non-operational work, the exchange rates have changed, I insist on redemption at the rate at which the order was made! I do not recommend it, ***.
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6
August 31, 2023
I have ordered through shipee many times.
Good: they always deliver. Not a single package was missing.
It's not very good, but this is life: there are cases when a parcel is "stuck at customs." Prices are rising.
Bad: they answer on an exceptional basis, usually they don't answer. There is no real way to contact the managers. The statuses of orders and parcels may not correspond to reality.
Very bad: communication problems have been around for a long time, the company knew about them and promised to fix them. As a result, it became much worse.
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May 16, 2023
I made an order for 15 thousand about two months ago. All this time, I've just been ignored everywhere I've written to them. I advise you not to contact this service. *** they just stole money from an unknown number of people.
I ordered using another service and there were no problems with them. Tracking works great and you can always see where your parcel is.
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4
April 24, 2023
It takes a very long time to buy and deliver. They transfer money to their account very quickly) The feedback is bad, but with all the disadvantages, everything works clearly and comes! Well done, I will still make orders!
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May 31, 2022
after seeing the advertisement, I decided to try to order the product through this organization. They are very slow to respond, 10 days have passed from the moment of contacting to processing, only after contacting all the contacts listed on the site. Next, I decided to pay for the order through Yumopeu. I registered, brought money there, and when I tried to transfer it to their wallet, it turned out that it was blocked for fraud. I wrote this information to them (in correspondence with the order manager, to a common WhatsApp contact) - there is no response from them. Now I'm looking at the possibility of paying via YUMOPEU has disappeared. Maybe not really ***...
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7
1
March 11, 2023
It is very bad and looks like a financial pyramid, for 6 months there were no actions on an order from the USA, except for accepting money, canceled the order and created a new one (No. 11757) to buy goods from a store in Almaty, much easier, but this order is ignored. There is no feedback.
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7
May 26, 2022
The worst Buyer of all in Kazakhstan, when working with them, there are only problems, ranging from redemption to delivery (in my case, loss of cargo).
Managers do not respond, they choose when it is convenient for them to respond, and most likely in an extremely oppressive form. The order was delivered for 9 months, the last few months they stopped talking (they did not want to refund the insurance money), but help came, because of one catalyst, which was a bad review on G.maps. That's right, working flat out on the dump, you need to keep your nose (see additional explanations).
Additional information about the quality of service:
~1. The dialogue with the company is often based on the manager's desire to work or not, often the wait is delayed for a day or two, even in the most basic issues.
~2.The redemption takes place according to the scheme: Replenishment of the account with the specified details >>> contacting support (wait a week for a response, if you are lucky)>>>after receiving a response, wait another 2 weeks, and now they will finally remember about you.
~3.The ransom will also be made with due diligence: no matter how much you ask to redeem as soon as possible, they don't care, they will solve the issue when they want. "Is our service to blame for the fact that you choose products that are not available?" - Well, yes, someone has been phoning for a whole month, of course, you need to blame the customer!
~4.Insurance? 6 months? Shipee reserves the right to recognize parcels as lost, i.e. they can deliver your goods after a year, and you, as a hostage, are forced to obey.
~5. The process of withdrawing money from the balance, they also have a limited desire for service, we already know about it, it's good, so to speak. They took it off me only after 110 days! Insurance has increased from 1% to 3%, the yuan exchange rate has also increased, but our benefactors do not care much.
You can still list the problems, but I will no longer take up your time.
***? I've passed on my experience, it's up to you. Peace to you people!😘
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8
November 15, 2022
I made two orders (delivery from the USA, paid for purchases on my own). I had to be nervous, the status of the parcel was almost not tracked on the route, but in the end I received everything, and in a very acceptable time. The first parcel arrived in 1.5 months, the second even faster. They came to me at the same time. I am very satisfied, I will use the services in the future.
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9
January 8, 2023
I made an order in the spring, everything came. However, I had to wait a long time, apparently the load has increased significantly. It took a couple of months. 4 stars for bad feedback, I thought they threw it, but everything worked out. I hope they will debug everything. You can trust. I will take more risks)
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3
2
September 14, 2023
I watched a youtube video about shipee and decided to send parcels to them, the parcels were delivered to a warehouse in the USA and that's it. Everywhere is ignored. ***.
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2
January 11, 2023
The service is working and reliable! I ordered 2 products at different times from the USA to Ekat using a link from Newegg (the service bought and organized the shipment itself). Everything has arrived. The first parcel went for 2.5 months, the second for 2 months. When they had an emergency at work, they respond for a long time and update the order status - this is the only thing that made them worry a little, especially for the first time, because the prepayment is 100%. Commissions and payments are all transparent and understandable. It is convenient to replenish your balance with rubles. I recommend it!
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1
5
July 25, 2022
Hello. I want to protect you from making a mistake, do not contact this Shipee Kz service. I deposited money to redeem the order on June 13, 2022, and have been waiting for more than 40 days for my order to be redeemed from Europe. And there is really no end in sight. As of today, on 07/25/2022, Order 9461 has not been redeemed. I am looking for an excuse to go to Kazakhstan and visit an office with huge claims.
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9
May 12, 2022
I left an order for the purchase of goods 27,04,2022
Only 04.05.2022 were able to say how much and how to pay (while the course is not clear at all, it changes 2 times a day or once a week).
04.05.2022 I paid, but it turned out that the price of the product in the store had already changed.
The manager went to a meeting and quickly changed the product to another one (I sent him a link).
after that, they did not get in touch and did not answer my questions anymore. now, on 12.05.2022, no one answers me, the order is hanging in the status awaiting redemption.
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13
1
September 16, 2022
I made the first order, it took a long time, but it is understandable in the current situation, with interruptions, but I received everything as ordered, everything took around 55 days. I am glad that I have found a reliable supplier. I made the 2nd order, I'm waiting. You have ID 4274.
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8
November 7, 2022
Taking into account what is happening, the distance from contacting via whatsapp to the fence from the point is normal. Motorcycle parts, sanctions, damn it.
As a last resort, you can use the service. Communication is essentially zero, there is such a thing. To endure and wait.
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1
6
July 22, 2022
I have not been able to receive my order for 50 days, the money was paid and eventually disappeared. There is no product or money, The gift for my father's birthday came out excellent, thanks for the disgusting attitude towards customers.
You write every day, no one answers. Return the money or send the cargo. Order No. 7856.
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7
May 28, 2022
Taking into account the new realities, we had to look for an alternative way to buy back and deliver goods from the United States. The old channels fell off immediately: the ban on Russian cards for redemption and sending sanctioned goods to Russia. The choice fell on the Shipee KZ service. Everything that was stated on the site (terms, tariffs, conditions) was fully consistent. I thought the cargo would take longer to go through the neighboring country . No! - everything is exactly the same as if I drove old Russian forwards. Moreover, the delivery is much cheaper than that of our overindulged services. It's a paradox, but it's true! Many thanks to the Shipee KZ service for their efficiency and pleasant communication. They always meet us halfway in non-standard situations and requests!!
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2
9
June 12, 2023
Good afternoon! The order was placed and paid for in November 2022. I transferred the money while the orders were being redeemed-the price changed up. The order status has changed to "shipped from the USA". As of June 2023, nothing else has changed! No one answers the specified contacts! Don't mess with them!
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2
May 17, 2022
I do not recommend using the shipee service. My requests have been ignored since May 12th (May 17th at the time of writing this comment).
I formed two orders from 04/29/2022 and from 05/04/2022, paid on 05/06/2022. There is no understanding yet whether they have a large workload and they are not coping, or whether I have filled the pockets of scammers.
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9
May 12, 2022
Everything is really sad with this company. DON'T MESS with her, take care of yourself!!! I am waiting for my parcels, which I ordered in October 2021. So far, nothing has come. They are rude and ignore my suggestion to solve the issue. I plan to resolve the issue through the prosecutor's office, a matter of principle.
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12
March 3, 2024
Thanks for the fast delivery from America
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4
November 18, 2022
in early May, I placed an order with a ransom. They bought it back for 90 days, and for more than 90 days the order has been "delivered" from the USA. there is practically no feedback, you wait a month, you get an unsubscribe. disgusting attitude towards customers. It is unclear whether the goods were actually redeemed.
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4
1
January 27, 2021
Even one star is a lot for this company. Never mess with them. The tracking site is not updated, sometimes it does not work at all. They answer every other time. Orders have not arrived since mid-November, they promised a maximum of the end of January, but alas, another unsubscribe that somewhere there I will receive my winter clothes after the Chinese new year. That is, in general, the divorce is complete. There were delays with other cargo, too, but everything has already arrived even in January. And these are some kind of scammers, no money, no parcels. I do not recommend this company to anyone
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15
1
March 6, 2023
I made an order on November 29. It took two weeks for the ransom, and then silence. They don't answer anywhere in principle.
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4
March 24, 2022
The product was delivered, the time is 10 days longer than the stated time. Judging by the reviews, some lost the product. Am I lucky or is the product rarely lost?
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8
December 23, 2022
I haven't been able to redeem my order for a month now.
The support service is not responding. I sent them 12 emails - 0 replies
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5
August 24, 2021
Hello. It's a terrible company. 5 months have passed, the goods have not been delivered, they are not going to return the money, although I have paid the insurance. Calls and messages are not answered.
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13
2