I had very negative impressions.
The most boorish and tactless communication with clients, after talking to an employee and expressing some complaints in my direction, simply refused to provide the service. I believe that a bad mood should not affect your work in any way and communicate with clients during business hours!
Good employees! In general, Belarusians are the best brothers in the entire post space! The only ones who did not turn their backs on Russia after the collapse of the USSR!