We recently visited this shawarma shop and were very satisfied with the service! We ordered two different shawarma, one of which was asked to be made without tomatoes. Unfortunately, tomatoes were added anyway in the first attempt. We clarified the situation, and the staff readily offered to redo it — it's already nice!
When a new shawarma was brought to us, it turned out that it had the wrong taste. We contacted the staff again, and they were sympathetic to our comments. As a result, we were offered to make another shawarma, and we got as many as four for the price of two!
Such attention to customers and the desire to correct mistakes is really impressive. The shawarma was delicious, and the service was top-notch. We recommend this place to anyone who is looking for quality food and excellent service!
It's good that there is Shawarma on Folusha, it's a pity that it's this one.
The last two times (six months ago and 1.04.25, yesterday) we went there feeling hungry because we were close. And both times they were unhappy. And this is despite the fact that a hungry person is ready to eat anything.
They don't make sure that the client is satisfied. Shawarma is much smaller in grams. There was barely any sauce in one charm, and none at all in the second. The shawarma itself is barely warm, although it was taken away as soon as it was placed on the counter.
It was impossible to eat in the restaurant, as the tables were dirty and sticky every time.
When they said that there was no sauce in the charm, the girl at the checkout laughed, and the man who wraps the shawarma (Evgeny) told them to call the number below, also in a rather insolent voice. "Sorry," we didn't hear, the number was answered by a girl who has no idea about shawarma.😁
If you are an adult and self-respecting person, then it is better to pass by this "institution".
Although the kids from school seem to be having a good time there.
I'm writing a review to save those who haven't ruined their mood yet)
A wonderful shawarma, delicious and satisfying. The staff is pleasant and polite and well-mannered. The place is clean and even cozy, which is rare to find. In general, I'm happy with the shawarma, I'm happy with the staff.