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Ser In Hotel

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52
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16
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Rating 4.9
21 rating
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16 reviews

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Syuzi Avanes
Level 2 Local Expert
August 27, 2024
Everything was perfect 10/10
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syuzi a.
Level 3 Local Expert
December 13, 2024
Very good
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Валерия К.
Level 8 Local Expert
January 7
Super hotel in Yerevan! Everything is brand new, very good location. The staff deserves special attention. We have never seen such an attitude, understanding and care. Thank you, now we know where to stay and which hotel to recommend to our friends.
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Елена Козлова
Level 6 Local Expert
November 15, 2024
After booking, we received a voucher indicating the discounted price and the availability of a continental breakfast. 5 days before check-in, an email arrived with a reminder of the imminent check-in and incorrect check-in dates. I wrote a letter, sent screenshots of the voucher and this erroneous letter asking to verify the information. I did not receive any letter in response, which in itself I consider disrespectful. On the day of arrival, the administrator called, said that he confirmed the check-in dates, but there are nuances: the price is higher and there are no breakfasts. There was no time to rebook another hotel, we arrived at night, upon check-in, the administrator said that the price was as in the voucher (with a discount and there are breakfasts). In the morning, it turned out that everything had changed again. They explained this by a malfunction in the booking system, but it seemed that they were just agreeing which guest to bend for money, and in our case there was some kind of malfunction. As a result, there are really no breakfasts, they paid for breakfast themselves in the cafe on the ground floor, but refused to overpay for the room, paid with a voucher. Why should only the customer pay for booking system errors? But how do you share the risks? In general, I don't really recommend it because of the nuances.
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Эльвира М.
Level 5 Local Expert
September 24, 2024
The hotel is good. Tea and coffee are included in the price. TV, telephone in the room. We made a nice discount for stays of more than 5 nights. The hotel itself is in the center of the city, 5-10 minutes in any direction of the sights of the city. In the circular cafes and restaurants. There is also a travel agency in the house. The room was cleaned daily, bathrobes, disposable slippers, hygiene products, towels. Everything is modern, gorgeous mirrors. The bed is gorgeous. There is a refrigerator and a safe in the room. Cabinets in the ceiling. The ceiling height is more than 3 meters. There are no foreign odors, it is fresh. The room has air conditioning. The receptionist is friendly. The service is excellent.
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Татьяна
Level 7 Local Expert
January 7
A lovely cozy hotel in the very center. The room stock is new, very cozy. It can be noisy if the windows overlook Tumanyan. There was a lantern shining through our window, but thanks to the hotel, the blackout curtains did a great job at night. There is a coffee shop on the ground floor where you can have breakfast (at your own expense). We recommend it.
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Гамлет Оганезов
Level 17 Local Expert
August 31, 2024
We were at this hotel at the end of August. The hotel is new, everything is done wisely and competently. Everything is clean and new. Beautiful view from the balcony where we stayed. This hotel could be given a 5 star category (there just isn't a pool). The room has everything you need from a coffee machine to a mini bar (the prices of the mini bar are slightly more expensive than in the store, so you can safely use it). Very convenient location, all the sights are within walking distance.
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светлана веденеева
Level 7 Local Expert
April 13
It's a very cozy place))kind and helpful staff..clean and excellent rooms) the location is convenient..everything is nearby..I recommend
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Liza Shanaurina
Level 9 Local Expert
November 17, 2024
The friendly receptionists are there, breakfast is in the Surf Coffee shop, and there coffee and snacks are at the highest level. Super, I recommend it to everyone
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John S.
Level 6 Local Expert
January 7
A new, beautiful hotel in the city center. Super staff, I recommend it as much as possible.
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Афина Лицкевич
Level 5 Local Expert
April 23
Nice rooms, clean, good staff
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Eleonora Gevorgyan
Level 2 Local Expert
August 15, 2024
A very cozy and beautiful hotel, right in the heart of Yerevan, I will come back again and again
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Alexander Lisochenko
Level 3 Local Expert
October 4, 2024
A new modern beautiful hotel with all amenities in the city center
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Lyov Ghaza
Level 2 Local Expert
August 15, 2024
The hotel is cool, the room is large and modern, thank you for the warm welcome
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Анастасия Филимонова
Level 3 Local Expert
November 1, 2024
They canceled the reservation day after day and began to offer accommodation at an inflated price. The reviews are probably fake, don't get fooled
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Айк Акопян
Level 4 Local Expert
August 27, 2024
It is very cozy and beautiful
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