A magnificent hotel. It is located on the first line by the sea, with a clean, sandy beach. The sea is clear and clear, you can see the bottom and the fish.
There is a pier on the beach with a sunbathing area, a wonderful bar with European, high-quality drinks.
A large number of sun beds. Several descents to the sea, as well as a shower.
Wonderful music is playing on the pier, in the evening you can listen to the sound of the sea, admire the sunset and the stars.
There is a SPA area with indoor and outdoor pools, as well as saunas (hammam, Finnish and Turkish)
A sports hall for those who like to play sports even during their holidays.
There are several restaurants on site.
The main one with a large selection of meat, fish, seafood. There is always a large selection of fruits (melon, peaches, watermelon, chocolate-covered bananas, grapes, pears)
The restaurant on the beach at lunchtime prepares meat, vegetables, grilled fish, as well as pizza, Turkish tortillas. Everything is very tasty. The waiters serve. There is also a large selection of alcoholic and non-alcoholic beverages.
Two large terraces and a night lobby bar where you can also order coffee and tea 24 hours a day.
The sushi restaurant prepares wonderful fresh rolls and sashimi.
Several restaurants. And La Cart.
A garden with well-groomed plants and fountains.
There is a water park and a swimming pool on the territory, where there are always a lot of free sun beds.
The rooms are very large
The bar is replenished daily with beer, wine, water, juice.
Beautiful animation. In the evenings there are shows and a disco.
Thank you very much for your hospitality and a well-organized vacation.
It is also very comfortable with small children. There is baby food, mashed potatoes.
I recommend this hotel for a relaxing family holiday
We are vacationing with children at the Selectum Luxury resort, an excellent hotel, a large territory, very tasty food, friendly staff. We chose a hotel designed for children. For children, there is a huge children's water park, playgrounds near each family home, an amusement park and a chic two-story children's club, master classes and activities on various topics are held every day. Funny and friendly animators do not let you get bored, the children are delighted and this is the main thing. I recommend the hotel for trips with children
The beach is gorgeous, there are always free sun beds. It's good that I took the room in the main building, otherwise, due to the distance from the beach, it would have been 3..Canteen (not a restaurant))) - it's very small, the tables are always dirty, the staff can't handle it, the aisles between the tables are very narrow. The food is normal, fruits are plentiful and varied. For whom it is important-there are a lot of local families. The service on the beach is bad everywhere, you can't run away, you can't wait. The pier is gorgeous, the pier bar is normal, but also everything is very slow.. The lobby resembles Dracula's castle in black and red tones, and the service is the same as everywhere else.But the girls at the reception for working with clients are a miracle, they work well. They solved any problem. You can't turn down the air conditioner, you can't add it. The room is tolerable. There is no door to the shower and toilet, I was with 2 grandchildren, boys, with all the disadvantages that follow. If I come back, I won't. I'll find a better one for that 430,000.
I was vacationing at Selectum Luxury Resort Belek with my wife in October 2024. Everything is included in the system. Overall, I enjoyed my stay: A comfortable sandy beach with sun beds, a chic buffet, various cafes and restaurants on site, including 24-hour ones. The inconvenience was caused by the daily noise from the disco until 12 at night (Our room had a view of the sea, where the Entertainment events took place. At the same time, the hotel needs renovation. Despite all the disadvantages, this year we plan to relax at Selectum Luxury Resort Belek.
In August 2024, I spent a wonderful 6 days at the 5-star selectum hotel.
The room was nice, the only drawback was that there was no balcony/terrace in the room. Furniture for 5 , bathroom for 5, Hygiene supplies for 5
The bar was refilled every day.
The hotel had a very interesting design, it resembled the interior of some luxury vampire mansion)))
I wanted to photograph and shoot everything))
We never got to the gym, even though we planned to))
Access to food for 24 hours. However, restaurants with a rather poor choice of food were open at night..
But breakfast, lunch and dinner – the assortment is great for every taste.
Went with a friend to reboot … The hotel is family run, you won't really get to hang out if that's what you're going for. But if you're just going to relax and change the picture, then the place is great.
The territory of the hotel is beautiful, well-maintained, many locations. The sea is clear. The pier is comfortable. The hotel itself is no longer new, but it is very comfortable and compact. The rooms are beautiful and functional. The alcoholic has excellent food for any choice, I only ate everything fishy, constantly different and excellent assortment. The service is excellent. In general, the rest was fun and interesting. Some disadvantages can be found., if you find fault)
I really like this hotel. The rooms are large, comfortable, good cosmetics for the shower, bathrobes, slippers. I love the pier bar: excellent selection of drinks! The cuisine is decent, everything is delicious. Ala kart Steakhouse restaurant is just a fire! There is a restaurant serving a la carte 24/7. The bars have high-quality alcohol, including premium ones. The beach is sandy, access to the sea is convenient. The staff is trying their best.
+ the best hotel in terms of cuisine quality (among Gural, Belize, Maritim)
+ The pier is well equipped, with a bar, you can spend the whole day
+ entertainment credit
+high-quality room filling, expensive toiletries, pleasant filling of the mini bar
+very comfortable lobby area, decent bar, cocktails at the height of the capital's bars.
- the water park is far from the main building, in summer you can't hide in it from the heat
- the color of the rooms is red, for an amateur
We had a vacation in May 2024 with two children, 6 years and 4 months old, in a Family room (two-story houses). Pros: the food was very tasty, the equipment of the kids' club (it's the equipment, everything looks very cool, but our guy managed to find his age and watch with him from his phone on YouTube about Skibidi toilets and other game that we don't allow, that is, the animators, whatever the child is not amused, as they say), unlimited towels, beautiful and well-groomed territory, good cleaning (but it seems to me that it's about tips - initially the room was not very clean).
Cons: the room is a couple of steps from the bed and you are at the sink, and to your right and left, behind loosely fitting glass doors, there is a toilet and a shower. The beds in the second room - the lower one kind of rolls out and can roll up. The interior of the main building, which many have already written about.
I remember the sea vaguely, we didn't swim much because the water was cool for us, but the beach was clean.
In principle, a good hotel, a large availability of alcoholic beverages and dishes, a cool free Ala carte with sashimi and sushi)))
Beautiful large rooms, a little true to the Caucasian theme))
A huge minus is the service, it is of very low quality, for breakfast, lunch and dinner, the waiters are just super reluctant, you need to constantly call them to order drinks.
When someone broke the dishes , the waiters only went to clean up after 10 minutes .
In general, the norms are for your money , but not luxury
The hotel is top class!
The food is excellent (lamb, beef, fish, shrimp and everything is top notch).
The alcohol is excellent (there is everything!)
The service is excellent!
The beach with turtles, the entrance to the sea is perfect, there are plenty of sun beds for everyone.
There is a cool indoor pool.
The animation is excellent!
Large territory (an area with children and the main building)
The best hotel in Turkey!!! Very pleasant atmosphere, nice and helpful staff, 5 out of 5 service!!! I want to mention a special feature , really 98% of the beautiful people (guests) vacationing in this hotel ! Lots of fun for kids and adults!!! We will definitely come back!!! We had a family vacation, my husband and son of 9 years in June 2024. The rooms are also a separate delight!!! And the sea ... is clean, shallow, long at the entrance ( important for children) other couple of hotels in Turkey disappointed ... I recommend this one!!!
The hotel left a very mixed impression:
Positive:
1. Cool Pier, you can jump there and there is a bar;
2. Good nutrition and delicious sweets;
3. A very large and cool kids' club, the child did not want to leave there.
Minuses:
1. The rooms are dead, the sockets are falling out, the pillows are stuffed with cotton, everything is shabby.
2. The interior of the rooms is something: either a cheap brothel, or a funeral home, it's dark, everything is black and maroon, unpleasant.
3. No bathroom door, questionable solution
4. There are always dirty dishes in the restaurant, forks, plates, everything with leftovers, lipstick on the glass.
5. Restaurant service is only for cash, you don't pay - you wait or go for drinks yourself.
6. Noise on stage up to 12, if with children, then not with a sea view.
7. The waiters make drinks in all bars according to their taste and eye, which in the end disappoints
8. The water in the pool is icy, children are very cold in it, and sober adults too.
9. Due to the fact that towels are not on cards, but just like that - all the sun beds are occupied by these towels, no one comes there all day, and there are no places
10. Well, in general, what kind of luxury is it, if the hotel does not even have fresh orange juice, it is poured from 5 liter bottles, purchased.
We rested twice, ss 2023, ss 2024, everything is fine, something is partially not working on the territory) the food and drinks are gorgeous, the design is interesting, the red sun beds by the pool are super, the sea is good, the beach is +. We had a rest with children aged 2 and 5, and 3 and 6, respectively, the territory is green, there is a place to walk, it's beautiful, the lounge area of the hotel lobby with a beautiful view of the sea, a terrace,
The room had a sea view with a huge terrace
Overlooking the neighboring hotel with a balcony terrace
Bulgari cosmetics room service +
We had a great rest. The animation is great, we took a suite, so I don't know about the standard, but everything was cool. The lack of seats in the restaurants was disappointing, but fortunately, on the second day of our stay, the restaurant director introduced us to his deputy, and they always found a place for us (there were five of us), and always made us feel that we were important guests. Thanks for the atmosphere!
Rest at the Selectum Luxury Resort 5* hotel is definitely recommended and I will advise all my friends! The design and atmosphere of the entire hotel is very memorable. The rooms are clean, towels and linen are changed, the bar is updated daily.
There is a pleasant aroma everywhere, even napkins in the restaurant! They are greeted with champagne and the rest begins immediately! I liked the beach, it's clean, cleaners are constantly working, clean towels in any quantity. But by doing so, I would like to mention people who do not appreciate the work of employees, and behave as if at home. Garbage cannot be thrown into a nearby trash can. We got the impression that there are three staff members per one vacationer.
Moving on to the dining area: the reviews are surprising that they can't find themselves out of all the abundance of food that they can eat. As soon as we enter and occupy the table, the waiter immediately runs up and asks what you will drink. After a couple of minutes, everything is on the table. I would like to mention Mustafa Tyr Pan, all 7 days after seeing us, he ordered the waiter to keep an eye on the table and filling glasses))) Of course, to say that there was a sea is to say nothing. Desserts and sweets for every taste. The fish day surprised us with a variety of dishes. I haven't eaten such delicious strawberries and cherries for a long time. Ice cream for every taste, both in the dining room, on the beach, and also in the pool. There are refrigerators with water and various drinks everywhere. Next is the Pier bar, where the most delicious cocktails are served. I would like to mention Ferdi, Chinara, Sila, Anil, who is very memorable for dancing and earrings))) Moreover, there are parties with such memorable props, I would like to note that for every evening people put on such beauty and every day a different theme. In the evening of one day there was a pirate party, it captivated my husband not only by the girls dancing all evening, who were in different costumes every 15 minutes. But there were two DJ girls who turned the audience on for 3 hours so that they had to squeeze out her husband's T-shirt. Also in the bar near the red pool, I would like to mention Gunel, Ozan, Janelle, Ibrahim and Ugur. The speed of movement is amazing)))) Since we were vacationing without children, we decided to see a separate part for living with children, it's quiet there, the houses are very cozy, there are giraffes everywhere, there is also a swimming pool and a water park, a cafe, children's animation, a club for children with a lot of entertainment: a cinema where cartoons are played, a room with board games, a playstation, a buffet. At certain times, various workshops and shows with animators are held. I was surprised by the house with cats, which have their own air conditioning. Even when we went to a meeting with our curator, we found a cat with kittens that we wanted to squeeze))) since June 15, 2024, the water in the sea was 30 degrees, you could sit in it for hours. The water is cleanest when the sea is calm. Sun beds can always be found free: again, I am amazed at the people who occupy the sunbed and leave. In general, people seem to be settled throughout the territory and there is no crowd anywhere. Girls will always come up and ask if you need anything or your wishes.
Athletes are also offered many options, in addition to the gym there are yoga classes, as well as daily classes in the pool on trampolines, bicycles. The coach is a sight)))))
By the way, we also went from the TIGER Deluxe store to their factory, we did not regret the final prices, we were surprised, the girl of Paradise contributed a lot to this! The things that I chose were all brought to the store and my husband chose one of several things. In general, I rate my vacation at Selectum Luxury Resort 5* ❤️ at 5+++ and wish everyone a visit!
The staff is cunning, almost everyone knows Russian, but they speak English, they serve when they are good and do not fit at all, the food is very tasty, the rooms in the main building are spacious, only there is no bathroom door and glass doors to the toilet. The mini bar with wine and beer is replenished every day. All imported alcohol is expensive in bars, except wine and champagne, bottled beer only miller, efes, backes, corona. The bar in lobi is round the clock.
Towels without cards, everywhere by the pool, on the beach and on the pier, very convenient. There is a smooth approach to the sea. On the pier, the stairs to the sea are very steep and slippery.
There is a sushi bar from 15 to 19, except Monday, the sushi is delicious.
There are themed dinners every day in the main restaurant. There are a lot of fish every day, I saw shrimp only on Thursday.
The three of us had a rest at the Selectum Luxury Resort hotel from August 11 to 18, 2024. The hotel is super! I liked absolutely everything! Very beautiful, large territory, excellent beach, very diverse and high-quality food, good alcohol. I would especially like to note the work of the hotel staff, the rooms are clean, linen and towels were changed every day, the bar in the room was replenished daily.I really liked the girls assistants Ardaktym, Kristina and Aimeerim, positive, friendly, always in touch, promptly solved all issues that arose! Thank you very much for a high-quality, unforgettable vacation! I definitely recommend the hotel to visit and will definitely come back here again!
Everything is fine! Food, service, room, beach bungalow
Belek and Karina are excellent helpers at the hotel! Thank you so much for your help and rest!
But there are a few nuances:
There is no bathroom door in the room.
Bathroom without doors. The bathroom door is translucent.
You wait a long time for elevators and they are always crowded
We stayed at the hotel from 10.10 to 18.10.24 with a 9-year-old child. We discovered the puppies world children's club. The child is quite fastidious in terms of communication and entertainment, he went to this club with great pleasure, literally they could not get him out to sea. Entertainment for every taste. The attitude of the staff is caring, touching and attentive. The child is delighted with rest, food, entertainment and relationships. Thank you very much! We recommend it!
I stayed at this wonderful hotel from 4 to 12 October. I really liked it. Cozy atmosphere, wonderful food, very gentle sea, great beach and animation, and of course, attentive and helpful staff! I want to express my special gratitude to the personal assistants, the miracle girls: Ardaktym, Gulbarchin and Victoria)) With them, the rest was cloudless and sincere, Thank you very much for your sensitivity, attentiveness and sincere desire to help on any issue☺️ We will definitely come back
We love this hotel very much. We have rested here many times. This year, of course, there was sadness with the construction of new buildings, which was why part of the slides in the water park was dismantled (including the lazy river, which is a separate sadness because it was just a furnace). Also, as well as in many other hotels, the program of the show was cut, but it didn't matter to us at all. Now, actually, why do we love it: a large territory, a separate very large and buzzing family zone - you can basically not leave it; great food and a sooooo cool choice of winos - 15 varieties of single malt whiskey only - "how do you like this Elon Musk?" :-), other drinks are also in an excellent assortment (I remind you, which is ultra all-inclusive here). A cool pier from which you can jump without being afraid to meet the bottom. Well, and a lot of other things. In general, we will come again))))
An amazing hotel. Great animation, parties. The pier and the pier bar are beautiful, everything is brand new. Cocktails and serving are very decent.
The food is also good and varied. I highly recommend this hotel)
We stayed at this hotel during the autumn holidays , we were very lucky with the weather ! Overall, a very good hotel, a large selection of varied food, the rooms are spacious and beautiful! The main building is like a separate art form!
The stay at the Selectum Luxury Resort 5* is excellent! Great animation, both evening and children's! There are always some activities. Wonderful girls work in the children's club - polite, smiling, they will explain everything, they help the children!🔥 There is a playground and a water park on site!👍
One of the best children's clubs in Belek! A very large, interesting design! The children are delighted! Thank you very much to all the staff for a wonderful stay! ❤️
Staying at the Selectum Hotel leaves an unforgettable impression. The design and atmosphere are very cool. The rooms are clean, towels and linen are changed, the bar is updated daily, its pleasant aroma is everywhere present! The children's area (water park , attractions, children's rooms) is located separately 5 minutes from the building, which is also a plus. You can get everywhere by electric car. Walking is also nice, everywhere is green, swimming pools, children's entertainment. The spa area is not bad: Turkish bath, Finnish sauna and hammam, there is a large swimming pool and a small children's pool. I liked the beach, it's clean, cleaners are constantly working, clean towels in any quantity. The evening shows are at the right level. The kitchen is good. You definitely won't stay hungry. Good alcohol, especially at the loyd bar. A birthday present from the hotel in the form of a bottle of wine, cake and fruit. It's nice too! There is still a desire to return, it feels like we have been to paradise.
What could be added: active entertainment for adults, in the evening there is really nothing to do except visit bars. there are bowling and billiard tables, but they are paid. We had fun playing tennis . And then if the table is free, then there is only one.
I recommend the hotel, feel free to choose, you will not be disappointed. It will be appropriate for families with children, and for two to have a romantic rest, and one will not be bored!
During our stay at Selectum Luxury Resort Belek, we were pleasantly surprised by the professionalism and attention from the staff, and I would especially like to mention Aimerim. She showed a high level of care and individual approach to each guest, which made our stay truly comfortable and enjoyable. Aimerim was always ready to help with any questions and wishes, promptly solving any tasks. Her kindness and sincere desire to make our vacation unforgettable did not go unnoticed. We thank Aimerim for her excellent work, which added a special warmth and comfort to our stay at the hotel. Employees like her really make your stay at Selectum Luxury Resort Belek unforgettable.
A wonderful hotel for families with children in Belek! Very beautiful design and interior; friendly staff; varied menu and a fairly large and green area. We were also pleased with the evening animation and various entertainment for children! I also really want to thank the beautiful Ardaktym girl for her help! ❤️🫶🏻
Thank you SELECTUM for a great summer vacation! ☀️⛱️
A wonderful hotel, food, service at a high level. There are many pleasant little things that emphasize the care of the guests. Cleaning and updating of the mini bar in the room daily, good quality drinks. The room is spacious, unusual design, clean beach and territory.
We will definitely return to this hotel again.
I liked everything. The food, alcohol, and service are great. But in the children's water park, the water is icy, it's bad. There is no animation for children during the day. Coming to the sea is boredom for children. You can't leave small children in the club, you need to be with him, since no one is engaged with them. It's a pity that the issue of children's employment has not been resolved in such a cool hotel.
But the hotel is cool, the rooms are great, the detergents are super. Recommend. You will be satisfied.
There are carousels for children.
We settled in quickly, we are greeted with champagne and chocolate-covered strawberries at the entrance!
Super hotel, we had a rest at the end of May, the sea is warm, the staff does everything for the comfort of vacationers, waiters are everywhere, even by the pool they cruise on roller skates. The food is delicious and varied, alcohol and cocktails are chic🔥huge territory, water park👌
Animation is a special thanks to the organizers, every evening there is a gorgeous show program with photo zones for people, the hotel has a separate part for living with children, it is quiet there, the houses are very cozy, its own pool, cafe, children's animation, a club for children with lots of entertainment and Russian-speaking staff-very nice girls, there is also a cinema where cartoons are played, a room with boardboards, a place, a buffet. At certain times, various workshops and shows with animators are held.
We had a two-room room on the 5th floor, with a gorgeous side sea view from the living room and a bedroom facing the main entrance, the garden, which was very convenient and comfortable when the parties were before 2:00 they could not be heard. Cleaning and replenishment of the minibar daily. For the teenager's son, we were provided with a comfortable extra bed-a full-fledged sleeping place, a bathrobe and slippers.
We are staying at the hotel from July 14 to July 21, 2024. The hotel fully met our expectations. We live in the Family zone. There is, of course, a paradise for children, lots of greenery, playgrounds with swings at each house, its own family pool, its own family restaurant, water park, luna park and a children's club. My daughter attends various workshops every day (painting on canvas, painting on wood, bracelet design, etc.) The girls in the mini club are friendly, there are many activities for different ages. He works all day without breaks. There are no complaints about the food at the hotel, the only thing is, I would like more seafood, they don't happen every day, but there is always a red fish for breakfast. Themed dinners are held. That's enough. The interiors are very unusual. The beach is great for children-sand and a gentle entrance. I definitely recommend the hotel. Very decent and unusual.
An excellent hotel, the service corresponds to the level of five stars, an all-inclusive system, excellent cuisine, a high-level cultural and entertainment program, there is one drawback - vacation has become very expensive, almost twice as compared to last season
The hotel is super. The kitchen is beyond praise. The service is excellent. The rooms are cool. There is a lot of entertainment for children.
But there is also a minus, the hotel is dim everywhere, it is very annoying.
Nice hotel. They escaped from a huge room in the main hotel to the Family room, there is a beautiful territory, everything is sharpened for children, everything is green, birds are singing. Beautiful pools from shallow to 1.4m. There is a bar by the pool. A children's restaurant with a huge two-storey slide. While the parents are picking up food, the children are playing. There is a wonderful castle for children with toys, entertainment, animators, performances, aquagrim, etc. The food is like in the main restaurant. There is always enough of everything. Dinner is only at the main restaurant. You can take as many towels as you want and wherever you want. The food is delicious. It is diverse, you can find some flaws. But in principle, we really liked it. My grandson, too. Shows every day.
I liked everything about the hotel. I went with my son. 6 years. The kids' club was very attractive. Full contact with the kids, always only positive emotions. In particular, I would like to highlight Hope. Always positive and involved. The water park is available for both children and adults. Child control is everywhere. I would like to give a special moment to the pier. Various shows are arranged, a very comfortable pastime. If possible, we will return next year.
My family and I have been vacationing at this hotel since August 5th, a very chic hotel, the food is very tasty, the pool is clean, the shore is gorgeous! The rooms are clean, cleaned every day. Every day there are show programs, and in the evening there are concert programs! I advise all residents of the world! The hotel staff are so polite, especially the girls named Ardaktym and Aimerim, they always smile and always helped in everything!
I will come to Selectum every year!
A good hotel, it's just paradise for children here) gorgeous animation , a children's game club, where interesting programs and master classes are held every day! I didn't really understand the concession of a bathtub without doors) it 's not convenient at all 🙈 there is not enough greenery in the main building , constantly under the scorching sun , in the family zone it 's more pleasant in this regard ... a great beach and the sea ... the food seems to be varied , but somehow I got tired of it quickly , I think so in any hotel ) in general , we are satisfied with the rest .
The hotel is grotesque, luxurious. There is a place for calmness and relaxation here. Pine groves and a children's area with pools will allow you to escape from the heat and enjoy the aromas of flowers and coniferous trees.
The beach is clean and well maintained. The sea is clear…
A very comfortable stay from the moment of check-in to the service.
The kitchen is on a good level. Desserts, fruits. Cheeses, meat, fish dishes... the restaurant is open around the clock. I have been there many times and I will be happy to return to this hotel.
I fell in love with this hotel. Everything is included. Polite staff, excellent service. It is very clean, there is a constant cleaning throughout the territory, which is very pleasant! The beauty of this place never ceased to amaze! 10 days passed quickly.
I didn't want to leave at all.
Any alcohol in any quantity, any food in any quantity and very tasty. We will definitely return there again 🙏
Thank them for a quality vacation!
Very beautiful territory, beautiful pier, very cool evening shows! A variety of food, a very large selection of dishes! Clean beach, gorgeous water. I liked everything! The rooms are spacious, there are all the necessary cosmetics, the mini bar is replenished every day! Nice staff, very helpful!
We are currently vacationing at this hotel. I like everything very much, the service is at the highest level. The food is especially delicious, the cocktails at the pier bar are very tasty. I want to thank Anya for the delicious cocktails. I also liked the daytime animation programs, the animators are super! Many thanks to the animator Denise and Berat! I also want to thank my personal assistants Belek, Aimeerim and Hilal!
A very interesting hotel. It's like you've been to visit Dracula. For dinner, crayfish, shrimp. The rooms were cleaned every day. The kids' club is a separate story, both literally and figuratively. Be ready to take a walk for 7-10 minutes to the children's club 3-4 times a day. There are bugs, there are not always free places in them.Many thanks to Gulbarchyn for her responsiveness and help on any issue. I sent programs for the day every day, it's very convenient
A wonderful hotel! Beautiful territory and a very beautiful pier, I really like to relax on it. Delicious food and excellent service at the hotel! Assistant Victoria and assistant Yalcin are great! We love the staff here and want to come back again!
Our favorite family hotel, we visited for the first time in 2019 🫶🏻 The hotel has everything for a comfortable stay and the best possible time. Special thanks to the children's club, they are always friendly, friendly and caring🫶🏻We will definitely come back here again!!!
I came with a girl and we really liked everything! The design of the hotel is very beautiful and our room is very comfortable. We have a wonderful assistant, Victoria, and assistant Yalchyn helped us in everything and helped us a lot. We got to an Italian restaurant, very tasty and excellent service! We will definitely come back!
We just returned from a vacation from this hotel with a great impression! The service is the best that I have ever met and exceeded all our expectations. From the moment of arrival (quickly, well, very politely and with champagne with strawberries in chocolate) to the moment of departure. A manager is in touch with you 24/7, who helps you solve all issues. The hotel is very fond of children, chic and diverse performances not only in the evening and in the afternoon. It's never boring, especially on the pier. Clean sea, sand. There is always a staff on the beach who keeps order, cleanliness and towels. Refrigerators with cool drinks and water are everywhere. Gluten-free food was prepared for us for the child (tk allergy). The portions are huge, lots of fish, a separate cafe with pastries and cakes. Food is generally suitable for every taste and request)) All kinds of different fruits: kiwi, strawberries, peaches, watermelons, melons. Nothing ever runs out, they replenish it immediately! One day, I already said that I just want buckwheat and boiled vegetables with fish. And there is such a thing there!)) I'm not talking about the alcohol bar at all. For every taste and in any quantity. There is even a cappuccino with baileys on coconut milk)) A huge children's area, a water park, animators. Cool houses in the family area, we lived in it. Quiet, good, calm. We will recommend the hotel to our friends and we will come again!
The hotel itself is not bad, champagne is poured at the entrance and fruit is served.
The pool is huge and interesting. The children have a place to go.
The children's area is gorgeous, starting from the club and ending with the family village.
Minuses:
There are a lot of them here.
1. The hotel is not big, the walking area is small
2. The service is poor. We moved from one room to another with two children, so they brought us a bed for a child only at one o'clock in the morning!!! We both wrote and called!!!
3. The dining room is small, the choice is not big. The service in the dining room is poor.
4. Rooms! This is a separate topic!
Their room building is located next to the ventilation system exit!!! Be careful!! Both standard, deluxe, and luxury get there!! It's just impossible!! The noise is like on a plane all the time!! Do not open the window or balcony! It's just awful!! And so the whole building is!! Designers and engineers should have their hands torn off!!
5. It's boring here, there's not much entertainment at the hotel for 8 days. So, let's start to disassemble:
Positive:
The hotel itself is not bad, champagne is poured at the entrance and fruit is served.
The pool is huge and interesting. The children have a place to go.
The children's area is gorgeous, starting from the club and ending with the family village.
Minuses:
There are a lot of them here.
1. The hotel is not big, the walking area is small
2. The service is poor. We moved from one room to another with two children, so they brought us a bed for a child only at one o'clock in the morning!!! We both wrote and called!!!
3. The dining room is small, the choice is not big. The service in the dining room is poor.
4. Rooms! This is a separate topic!
Their room building is located next to the ventilation system exit!!! Be careful!! Both standard, deluxe, and luxury get there!! It's just impossible!! The noise is like on a plane all the time!! Do not open the window or balcony! It's just awful!! And so the whole building is!! Designers and engineers should have their hands torn off!!
5. It's boring here, there are no special entertainment programs! Only in the evening.