I am a customer of the first, usually at the entrance the managers always offer tea / coffee and try to promptly resolve any issue or problem. They said at the entrance that we have a deal, everyone is busy, go to the branch opposite. The issue was resolved in the Cyber Premiere, but the sediment remained.
I issued a savings card specifically because of the Thank You program. It is very convenient to transfer money from a salary card for free through ERIP and immediately start accumulating points. I buy where I'm used to and get some of the money back.