Sber Bank
137 reviews
March 20
I decided to open a Save deposit after a detailed analysis of the many offers on the market. I was not mistaken, everything is very convenient and clear, the percentage of the deposit is adequate, and I can replenish it whenever I want. This is really important to me because I like to actively manage my money.
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March 5
Good day! I am satisfied with the salary project from this bank. It is convenient to receive money and monitor all transactions through the app. The office is always comfortable, and the staff is professional.
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January 28
Before taking out a loan, I decided to use the new Sberbank Credit Potential service. It is very convenient that you can evaluate your chances in advance and for free. Just a few clicks and I got all the information I needed.
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February 28
Good service Record for service- you can come at the time you chose on the website and you will be accepted. The bank really cares about its customers)
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April 3
There are advantages-transfers from the Russian Federation with convenient conditions.
The disadvantages are the imposition of insurance under the threat of non-opening of the account. They sell it as much as they can, it's honestly not pleasant at all
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May 14
The deposit consultation at this bank was comprehensive and very helpful. The manager answered all my questions and helped me choose the best conditions, taking into account my budget and goals. I was pleasantly surprised that it was possible to open a deposit directly from a mobile phone without leaving home. The stakes are really attractive, and I feel like I made the right decision.
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November 6, 2024
With the help of the "Credit Potential", I found out in advance whether I would be approved for a loan and for what amount. It is very convenient that you can assess your potential, especially since it is free) and I issued a loan for the required amount later, the loan amount offer from the bank is valid for 30 days
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January 11
There were a lot of people, but there were also a lot of windows, and the queue passed quickly. I received the consultation quickly and clearly
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December 24, 2024
People keep coming in and out, you wait 30+ minutes, and the girls don't call anyone at the table, they go to each other, they discuss something. Long service time.
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October 21, 2024
I made a savings card as soon as a friend told me how much money he returned in points for a month. And the best part is that the points drop immediately, not after a month. Plus, replenishment via ERIP without commission is convenient and profitable. Thank you for this opportunity!
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August 17, 2024
While there are a lot of people standing, on Saturday, there are only two managers. For some reason, one manager has been sitting and waiting for something for 10 minutes. Either until another one is free to ask for something, or it is unclear what.
Wait 40 minutes just to make a currency exchange.... Well, it's like this, why don't I do it somewhere else? Yes, because I want to put cash on the card right away. In general, I don't understand
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April 26
The staff is incredibly attentive and caring for customers. Each request to them is accompanied by clear explanations and useful tips. It is always a pleasure for me to ask for help, knowing that I will receive not only an answer, but also support.
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February 26
I have been using a Sberbank card for several years now. The conditions are excellent, and the offices are always clean and cozy. Attentive specialists will always prompt and help
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March 26, 2024
The queue is not very fast, but it can be tolerated, because the staff pays a lot of attention to visitors, explaining in detail all the questions asked. The patience of the staff is unlimited, because visitors are, oh, how annoying!)))
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August 16, 2024
I wanted to get advice on consumer lending. Just a consultation, not the loan itself. So the employee, when asked what the minimum salary should be for a specific loan amount, really wanted to know the salary level. For what? I will decide for myself whether I can apply or not. I did not receive a consultation. I sat in line for 20 minutes.
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October 11, 2024
At first, I doubted whether it was worth making out "Just online" through online banking - it seemed more familiar to go to the branch. But I decided to try it. Everything turned out to be very clear, the loan was approved quickly. Now I am satisfied with the purchase.
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November 26, 2024
A terrible bank. The application is not for the faint of heart - to log in, you need to try to log in and log out 3-5 times because it does not load. Bad conditions.
If it would be possible to set -10, then I would put it.
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April 4, 2024
Thank you for the prompt solution of the problem. An electronic digital card, everything was done clearly, the operator consulted in detail.
Pouring over the bank and separating
I'm happy!
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December 29, 2024
A miniature bank branch. There are specialists and currency exchange. Four because of the size of the room.
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March 25
Beautiful office, excellent staff and the best exchange rates
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April 21, 2023
Everything is bad except the employees. With a good location, it is surprising how inconvenient it is for consumers to form a room inside. There are quite a few people at almost any time. There is one sitting place for the entire ground floor (one place for guests-waiting. Of course, there are places for clients next to the managers). There is only one cash register at the branch, where, of course, people are sent to pay, for example, to issue a card, so the queue at the cash register moves very slowly.
The monitor is very inconveniently located to track which coupon to go to, I have repeatedly seen how bank customers get confused and hesitate.
I mainly use the services of another bank, so there is something to compare and it is clear where they think about the client and where they are purely about profit without having competition in some operations.
I can't say anything negative about the bank's employees. Everyone is polite, will help if necessary, answer questions.
If I could mark them separately, I would put 5, but the separation itself is terrible.
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November 23, 2023
Cool and fast service, polite staff. We were serviced by Maxim's operator, he issued everything quickly and even though his working day ended, he still calmly and smoothly did everything without hurrying us. Sincere thanks to such employees.
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September 25, 2024
I didn't know it was possible before. I get my salary from another bank, and now I transfer money to a savings card through an EPIP without commission. Instantly and without hassle, plus points are awarded for purchases.
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January 4, 2024
There is a crowd in the department, two and a half employees, despite the electronic queue, people break through without registration and the employee accepts them (the photo shows that the employee serves people without calling anyone on the electronic scoreboard). To receive the card, I stood for an hour and a half, while all this time one employee sat and did not receive anyone. At the same time, the guys from the security department arrived and spent 15 minutes finding out who called them. I've never had any complaints about the Assembly, but this department is a complete mess. I really regret that I did not apply to the department on Kalvariyskaya Street as usual. And the staff are very friendly and competent. Apparently, the head of the department does not know how to organize high-quality service.
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September 28, 2024
I issued a savings card and connected a loyalty program to it, as they said with artificial intelligence)) there is definitely intelligence, in September the categories where I actually buy fell out)
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January 10
I decided to share my life hack: to get the most out of purchases, use the Savings Card and the Thank You program. Points are awarded quickly, and they can be exchanged for money at any time.
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December 4, 2024
One cash register is sad . If you have a couple of hours of extra time, then welcome
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April 14
When I found out about Save with a fixed rate, I opened it without hesitation. Now my savings in Belarusian rubles are safe, and I am satisfied with the entire registration procedure.
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July 18, 2024
The queue is terrible ! The ticket offices are not working! It takes 40 minutes to change money! There are just no words ! Everyone is working like sleepy flies! Half of the employees are just sitting at the computer and watching the queue grow!
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April 25
They didn't let a single customer go for 15 minutes, I wanted to change the currency. He went to another bank
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January 16
Fast, convenient, polite – these are the three words that characterize my visit to Sberbank. The consultation and account opening took a minimum of time, and the staff were just great!
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January 30
Unfortunately, the queues are long, and it was difficult to find a department for working with legal entities.
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May 16, 2024
Pleasant staff, modern equipment. I took the ticket and, according to the principle of one window, all requests will be fulfilled in accordance with the work regulations of the specialist!
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March 26
The clueless organization of the branch's work at E.Polotskaya 1. To simply withdraw currency from the card, you need to stand in an incomprehensible queue. Then the spec at the table (not at the checkout) it will count out the bills. And there's a wild general queue for all this.
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October 25, 2024
I opened a "Save" deposit in dollars. I save up for a car and the contribution helps to keep my savings for a long time without unnecessary risks.
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May 23
The service is excellent, and employees can always be asked about anything. They are open and friendly - this is strongly imprinted on the impressions.
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May 30, 2024
Competent staff, helped with the solution of our issue, clearly, quickly)) I recommend
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August 2, 2024
The cash register is not working, in order to exchange currency you need to stand in line with people who pick up their cards and issue them, which is incredibly long!!!!
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April 19
A personal manager is 10+ , and a regular employee is 3+
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August 16, 2023
The department is small, there are always quite a lot of visitors. Everything is tolerable, but the air conditioner does not work!!! In summer, with the heat of 30', the wait is simply unbearable,
especially for visitors with children.
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3
January 9, 2024
Not a bad bank. I contacted you recently via phone. The call center was very responsive and promptly resolved all my questions. It was nice to receive such quick and effective help.
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July 22, 2024
The savings card is issued online in a minute, and you can immediately use the virtual version. The plastic card was delivered by mail fairly quickly. I am very pleased!
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May 5, 2023
Excellent department. It has become a little more convenient to modernize the hall now. Polite staff. I had to wait, but not for very long. And generally a great bank.
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January 26, 2024
Very convenient online banking, the ability to perform many operations without visiting the bank. Everything is fine in the bank itself, too, a modern branch with competent specialists.
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January 24, 2024
Sanctions have an impact on work. The applications are still clumsy. The staff is not always prepared. But there are many pleasant differences in the work from our banks
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August 30, 2024
The bank's employees are competent. We helped to solve all the issues quickly.
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August 21, 2023
Sberbank is like Sberbank, everything is fine. There is a currency exchange, you can pay the state duty, a subsidiary office of the Russian savings bank. Everything is fine, no questions, please visit
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August 20, 2024
I applied for a loan online without leaving home. Very convenient.
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December 18, 2022
A small, convenient Compartment with Parking. The staff is very polite and attentive. But for some reason you have to wait all the time. It is convenient to use. I recommend.
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May 23, 2024
One of the best banks, always high-quality service.
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