I visit this department from time to time, I have never had to "stand in line". A convenient terminal with NFC and an information kiosk at the entrance, which it is highly desirable to take out for round-the-clock access! The staff is friendly, easy to navigate the room.
A very good bank. The specialists are always competent and prompt. It's nice to have the opportunity to manage accounts and deposits via online banking.
The attitude towards customers is ugly.I closed my pension account yesterday, they gave me an extract and said that this statement was for other banks, but the operator did not inform me that the account was not closed immediately and there was no way to open an account with another bank. It turns out that I am left without a pension in December.Thank you very much for retirement.