The horror is disgusting, you can never get through to people, as if I do not know they have a million jobs there, why do you need to fire such dispatchers, and that's it, he keeps freeloaders, that's all
a very rude cashier and dispatcher and not competent bought a ticket for a daughter of 14 full years on the Aktobe Khromtau bus at 17:00 and they, together with the cashier, agreed that it was impossible for non-adults to be unaccompanied and left their daughter on the street, they were not allowed on the flight and did not make any attempts to contact us, they simply kicked off the bus.
Minor passengers under the age of 6 years are transported only accompanied by an adult passenger. According to paragraph 26 of Regulation No. 540, unaccompanied minor passengers are children on domestic and international flights between the ages of 6 and 16 who travel without parents and are not entrusted to any of the passengers.
Unaccompanied minors are not accepted for transportation from 23 to 6 a.m. in accordance with paragraph 5 of article 36 of the Law of the Republic of Kazakhstan dated August 8, 2002 "On the Rights of the Child in the Republic of Kazakhstan".
an abandoned building from the Soviet Union, but an operating bus station, in different directions of the republic. restoration, perhaps, and then there will be a fire
Disgusting attitude on the part of the operators. It is impossible to find out any information, they are just rude and drop calls. I ask the administration to pay attention to the incompetence of its employees!
A large clean room with seats. There are also a lot of seats under a canopy on the street. The bus to Orenburg goes twice a day, at 9 and 13. Tickets may be sold out on the weekend, buy in advance. I did not find any outlets for recharging. There is a paid toilet for under-discharge ;)
You must pay extra for your luggage. A ticket to Orenburg cost 9600 tenge and 960 for luggage. The driver made a couple of stops to go to the toilet or shop..
The new management will save the bus station. There is no route to Uralsk and Atyrau. Public service is poor. The phone is not answering. In the middle of the city, it's already scary to go to the train station.
Awful. It used to be better. The buses ran more often and did not break down . We drove once and got stuck in the middle of the highway. Thank God we got a lift from a truck. Dirty, cold.
Awful. It's cold in winter. The cafe is closed. The condition is terrible, there are always no tickets and there are always no conditions. The worst bus station in Kazakhstan, the store inside the bus station is always closed
The horror is complete.
The asphalt is broken
There are pits all around.
There is nothing to do during the waiting hour.
The main entrance is not working
The station is huge and clueless, the seats in the waiting room are made of iron, it's terrible. They only accept cash, they do not accept cards! It takes a very long time to serve. The toilet is dirty and paid, 30 tng. Well, I do not know how it was in the last century.
A normal bus station, they made a mistake with the departure date and bought a ticket for the wrong date, they were able to exchange the ticket relatively without difficulties. But mostly minibuses, not buses, which is a minus
There is no website, there is no current schedule on the Internet, it is difficult to get through, there is no way to pay with a card and there is no ATM to withdraw money. Nowadays it is impossible without it. This is the minimum that any institution of this level should have.
What is this mess with Aktobe-Orenburg minibuses? They sell tickets to places where you ride with your back and moreover, the place opposite is so close that your legs just don't fit. How can you drive 300 km in such conditions? The ticket price is like in a comfortable bus at the same time.
A terribly rude and unqualified cashier. The POS terminal is always not working. And if you give cash, there's always no change. If you do not carry out collection to the bank, is it really impossible to negotiate with private traders about small things. The fact that the pos terminal does not work forever is suspicious.In such cases, you need to contact the bank so that they fix the problem, and not just sit. Otherwise, this situation suggests that this is just an excuse to hide from taxes! I will keep silent about the condition of the station itself and the buses, because this requires large investments. But you can at least make it easier for yourself and people by succeeding in such small things.
Add flights from 8 o'clock to Khromtau. Many people go there in the morning to work. Buses are scheduled to run from 9 a.m. They leave 20 minutes later.