Dear Management!
I am extremely concerned about the level of service in your store. Despite a sufficient range of products, the quality of service leaves much to be desired.
The staff shows complete indifference to customers: employees allow themselves to talk on the phone during working hours, which is why they have to wait a long time for them to appear from the back rooms. Some employees behave inappropriately, rudely communicating with customers.
My request to call the administrator was ignored, and instead I received threats to call the police. When trying to purchase a puff pastry, the seller rudely reported a refusal to heat it.
I have experience in catering and consider this behavior unacceptable. In our company, we pay great attention to customer reviews and strive to satisfy them. Apparently, there is no such practice in your store.
I hope you will take the necessary measures to improve the quality of service and increase the professionalism of your staff.
The choice of goods is good, there are enough fruits, bread products too, and there is a good freeze))
I like the quality of the products and promotions in this chain of stores)) There is a self-service checkout))
A normal store. The assortment is diverse. The staff is friendly. However, I was pleasantly surprised once)))) in my 40s, they asked for a passport when buying alcohol))))
I love this store. For me, it is in the format of "at work" and "on the way". A good schedule is when you have time to run in the morning, if necessary, and have time to pack up in the evening. But the main thing is a decent assortment in almost all positions at quite adequate prices.
An excellent online store with a huge range of products and goods. The products from the cooking section are always fresh and varied. Affordable prices and friendly staff
As a store by itself, everything is fine. But we started out much more fun - there was both pizza of our own production and pastries, and as soon as everyone got used to fresh delicious ciabatta, there was a standard store with a standard set of products : (sad :(
A convenient store, good prices, parking, self-service ticket offices and good fruits are the main advantages for me personally. Of the disadvantages, the assortment is often floating, one day you will come for your favorite product and it will be, and the other day it will not.
A normal store, in general, you can find everything you need. Of the disadvantages, self-service cash desks very often and quickly shout return the product (it is enough to lift it for 2 seconds to correct or transfer it in a package and it will already "scream")
This was the first time in this store, a small number of purchases were needed, however, a third of the store was closed for, as the employee said, "annual inventory." I'm sorry, of course, but why did the DIRECTOR ALLOW this process to be CARRIED out during the store's business hours? If it is impossible to make an inventory after HOURS, why should a person go to another network because of you to get what he came for? There are no questions for the cashiers, but questions for the administration. The first and last impression is simply disgusting.
I like this store. There are their own pastries, bread. It seems like the store is small, but compact and everything can be bought. In front of. KFC, I leave the children there and I calmly shop opposite) everything is under control
The store is compact, not big, there is a pizzeria department, its own production is very pleasing, when you do not want to cook, you can always come and buy something ready and tasty. It's a pity that there are no cakes and other sweets, the buns come a little. Otherwise, there is a good selection of goods , there is an assortment that is very pleasing . Of course, it 's a pity that Slutsky bread was missing from the store. You have to go to the neighbors for it, thereby buying the rest of the products there, because the buyer will not buy bread in one and food in the other.
Otherwise , well done , there are queues , but rarely , more of course during rush hour , but you can't get away from it , you love to go to the store , you love to stand in line .
As it is, I like the store very much with clean and pleasant employees who work there.
A pleasant store, always free
There is a little cooking, in general, quite edible, a little of its own baking
The store's assortment is sufficient, not hyper, of course, of goods of ordinary quality, responsive staff
A good store, neat. Much better than those available in the area. Although it's a long way to go, I often choose it, because the neighboring stores are just trash.
See original · Русский
1
С
Светлана Есманович
Level 5 Local Expert
July 1, 2024
The store has a good assortment of products.But of course there are disadvantages. I came to buy packing bags, but they are not on sale. But most importantly! Always check meat products for freshness. I recently bought grilled sausages for the promotion. After opening the package at home, I almost suffocated from the stench of spoiled food. The sausages were already slippery and spoiled. I returned the product even without a receipt. They took it away and apologized. How can you sell such a thing!? There are no questions for sellers. The staff is good.
We stopped making loaf and bread, we used to be, now the authorities said we wouldn't, we used to go often, but now we are looking for another store where there are pastries and there we take everything else!!!
How much a big store rolls in to me, and even close to home. I just moved recently and I am very happy. The choice is decent and in general the atmosphere inside the top
It's a very good store.Just like it and that's it.
See original · Русский
Show business's response
Арина Кочеткова
Level 16 Local Expert
March 28
Cashiers work quickly, you don't have to stand in queues for a long time. That's mainly why I often go here for groceries. Basically, everything is the same as everywhere else.
I come in sometimes. The meat is good, the product range is large, the staff is kind, but sometimes you have to wait a long time at the checkout. Parking is enough. Well, as it is, everything is fine
A wide range of products — sushi, cooking, pizza, pastries, nuts and dried fruits, a lot of meat products. Excellent avocados at a divine price - 9p! I found my favorite cottage cheese curds with dried apricots, which have not been available in other stores for many months. There are also rare items: sushi rice, rib eye steak, etc. This area has been waiting for such a store for a long time!
Even at 10 p.m., 2 ticket offices were open.
I hope Santa doesn't slip to the level of hit and musty excitement in a couple of months. Good luck and prosperity! 🌟
A good selection of goods: not to say that there is a wide variety, but also not to say that there are few products. Everything is necessary and there is a choice. The employees seem to be normal, adequate)
The store itself, like a supermarket, is not bad. A good assortment, convenient cash registers, fresh food, pastries. But I don't recommend taking pizza here. It's cheap, of course, but it's not very tasty.
A great store. A wide range of products, fresh pastries, excellent discounts and promotions. A nice addition is a very tasty pizza at a very pleasant price. Self-service cash desks are a great addition. Thank you for your work!
The self-service checkout solves the problem of queues, simply and conveniently. It's always convenient to get knocked up on the way home. Unfortunately, there are almost never Sushi sets available, but these are the little things of life.
A large chain of stores with the necessary range of products and household goods. Specifically, I go to this Santa on Judro most often- it is convenient in location and good Parking. A separate respect for baking.
The store opened in early February, clean, tidy, the assortment is ordinary, there is a small pizza making department. The biggest problem in the store is the lack of staff, there are huge queues at the cash desks, often only one or two cash desks work, especially during rush hour, I consider it very impractical to stand in line for 30-40 minutes in such a small store.
A normal store, but there are questions about prices, not the most profitable in the area. After the pizza production was closed, he stopped visiting it
Very gloomy workers, I suspect that they are very tired, often work at 1 cash register, which forms a large queue, and there is not much space as a result, it is not convenient for other customers to even choose goods on the shelves because of the people in the queue.