Санта
70 reviews
March 19, 2024
Ok
July 12, 2024
I recently visited the Santa grocery store, which is famous for its pastries and its own production. Impressions remained mixed.
Of the advantages: The baking is really great. The bread, rolls and cakes are fresh and delicious, clearly prepared with love and attention to quality. The range of products of our own production is also pleasing: everything is fresh and high-quality.
However, there are significant disadvantages. Firstly, there are always long queues in the store. This is especially unpleasant, considering that there is only one cash register. Secondly, the staff often seems dissatisfied and irritable, which does not add pleasant emotions from shopping.
As a result, I would rate the Santa store at 3 out of 5. The quality of pastries and products is excellent, but the service and organization of the cash registers leave much to be desired.
See original · Русский
1
January 6, 2024
The former Vitalur plus/minus with the same problems. The range of products is good and diverse. The store is quite large, spacious, with a convenient location right next to the metro. There are storage rooms inside the store on one side, and the entrance to the trading floor on the other, which is extremely unfortunate. In the vegetable department, there are islands with fruits right in the middle of the aisle, leaving narrow aisles on the sides, where it is extremely difficult to miss, especially with baskets. The store has good cooking departments of its own production and baking.
Unfortunately, when I go there, mostly in the evenings from 19.00 to 22.30, I have to call employees to these departments, since they are not there, "catch" them around the hall, "shout out", ask from other departments. Sometimes there is a person there, but you need to stand in another part of the department, because just if you stand, no one may come up to you.
Or, for example, I witnessed a dialogue in front of me in the queue of the seller and the buyer, which lasted several minutes, a person's consultation on the composition of food, the availability of discounts, the filling capacity of containers with rolls and so on. I'm for communication if it's pleasant for people, but not when you have a queue, it's inappropriate.
All this is inconvenient and time-consuming, which is sometimes very short. Plus, if there are queues at the checkout, it just happens to be indecently long, even if you quickly took the goods you need.
(I do not know if there are not enough staff for such a store or if they are just on a break, it is INCONVENIENT and UNPLEASANT for me as a customer).
Also, it is recommended to check the products in the bakery department more often, sometimes there are just "stone" buns.
After such situations, during a visit to the store, wishes a pleasant evening to absolutely every customer (whether it's a very drunk and shabby-looking man or an old woman deprived of life who just screamed and comes to quarrel to get at least some communication for the day, otherwise she can't) nervous cashiers look like condescending mockery, because it would be better if they could just remain silent where it is not necessary and looks insincere, but they should, since these are service standards/necessity/obligation; which provokes their additional burnout, by the way.
It is convenient for me to visit this store. I hope everything will get better soon. If not, you'll have to go to another one.
Understanding, patience, prosperity and no burnout to the staff and their clients.
See original · Русский
April 27, 2024
A pleasant and wide range of products, and of high quality!! Queues are small, especially if you use self-service ticket offices. The staff is kind and friendly. And there are even products with Milana Khametova. A very pleasant store, it is often purchased there.
See original · Русский
December 7, 2023
I wanted to share a review! The store has a large, magnificent assortment. everything is for customers! Especially delicious pastries!! It is very convenient and practical to have self-service cash desks. I would especially like to mention and thank the Gypsy Nina Petrovna for the wonderful work!!! She is always very balanced in conflict situations that visitors create)). Thank you for the high-quality work and the presence of such employees!!!
See original · Русский
1
July 6, 2024
A good choice of products, I do not have enough milk of 6% fat content, there are few cheeses. A good selection of wine and beer. Near the house.
The disadvantage is huge - queues at the ticket offices, the problem has not been solved for years. If you use a self-service checkout, you can lose a lot of time until you wait for the administrator, if necessary, to verify the age of 18+.
See original · Русский
November 9, 2023
A nice shop near the Frunzenskaya metro station and the house where we lived.
The set of products is standard, BUT!
It has a large department of ready-made food and semi-finished products. A great solution for those who do not like or do not want or do not know how to cook. You can take what you like with you, you can warm it right in the store. A large department with a good assortment of pastries) overall a good place!
See original · Русский
1
February 23, 2024
A good store, always fresh pastries, a fairly large assortment of products. A large department of ready-made cooking.
The only thing is that there are a small number of employees in the hall. It's just that sometimes you can't find anyone at all
See original · Русский
April 29, 2024
It's not a bad store. A good assortment of sausages, meat and fish, its own cooking with discounts before closing, fresh pastries, shawarma and sushi. There is a parking lot nearby.
See original · Русский
March 6, 2024
First, what I like is the choice of fish products at a good price. A good pastry department. What I absolutely do not like is the food court in the center of the hall. There is one seller for four "counters" in the evenings, who also serves the coffee machine. Now imagine what happens when people come home from work and want to buy ready-made food or have a snack on the spot. You have to wait for service for 15-20 minutes. Many, by the way, are leaving
See original · Русский
March 6, 2024
I like the store, there is a good selection of meat, limbs, dairy products. But I would like more fish and fish products. There is not always a dough of our own production.
See original · Русский
August 3, 2024
You can draw conclusions, gentlemen. This is a visitor's toilet with an eternally broken lock and dirt! Consumer baskets are also terribly dirty and do not seem to be washed AT ALL! I recommend checking the products of the meat department when buying (twice I came across spoiled soup sets)! There is no need to talk about constant kilometer queues (almost always there is one cash register). I do not recommend it!
See original · Русский
March 15, 2024
A good assortment of pastries and confectionery, very pleasant cashiers. It's good that we stayed from Vitalure, which is especially nice.
See original · Русский
January 17, 2024
A great store, modern, the assortment is not bad, especially cooking.
The disadvantage is always queues, because not all cash desks work.
That's why I prefer the Crown.
See original · Русский
February 18, 2024
A wide range of products, and there are some products that can not be found in other stores, but the prices are slightly higher for them, in general, it's not bad!
See original · Русский
March 25, 2024
Firstly, Santa, secondly, the lack of a normal designation of the area for ordering finished products, hurriedly engaged in various bullshit, instead of customer service. The self-service ticket counter is punched by a store guard, who stands at the cash register and cannot walk for 2 minutes and punch through the product that requires confirmation, but the sandwiches are delicious.
See original · Русский
1
September 22, 2023
Постоянно работает только одна касса, все отделы пустые, работников достаточно по магазину бегает, а толку ноль, по 40 минут в очередях стоять - это невыносимо, а кассы самообслуживания еле-еле работают. Отношение хамское к клиентам. Книги жалоб от них не допроситься, сразу начинают все вокруг бегать "ой не надо" "а давайте мы Вас без очереди обслужим" и т.д.
4
October 19, 2023
A great store with a wide selection of goods, there is a food contact area, self-service ticket offices, toilet, Parking, I recommend
See original · Русский
September 27, 2023
A good store. A decent assortment. Convenient location. Modern interior. But there are queues at the ticket offices, which is not critical in principle.
See original · Русский
April 12, 2023
Отзыв
Сегодня я был в магазине «Санта» на Кальварийской 2-113, из 3 касс работали 2, мне попалась кассирша, которая работает в первый день такое чувство, ассортимента товара не знает, медленная, обслуживала 10-15 минут. Это какой-то кошмар. Никому не советую приходить в этот магазин, если не хотите потратить лишние 10-15 минут своей жизни на обслуживание. Иностранцу не могла продать долго сигареты, искала их 5 минут. Зачем брать продавщиц без знания иностранных языков?
Ответ: Деградация
1
1
November 2, 2023
High prices;
often the price tag on the product does not correspond to reality, and a surprise awaits you at the checkout in the form of a higher price;
long queues in the evenings.
The assortment of the store is not bad.
See original · Русский
1
April 7, 2023
К огромному сожалению после изменений лучше не стало. Ужасно длинные очереди, тележки никто не убирает, иногда с тележкой через кассу не пройти, так как сразу же за кассой все проходы заставлены. Персонал ужасный. Кассиры зачастую не знаю как пробить товар, тогда начинаются обсуждения и беготня по магазину в поиске истины, а могут и вовсе, просто оставить товар себе, не спросив у покупателя об этом. Перед кассой будьте готовы доложить кассиру что, где, за какую цену вы взяли, кассиры почему-то не знают что продаётся в магазине и с гордостью говорят это. В отделах с готовой продукцией перед покупкой нужно подождать, пока работники наговорится между собой, и только после этого они соизволят обратить внимание на покупателя. Надеюсь, что руководство магазина обратит внимание на эти проблемы.
4
1
March 30, 2024
A large selection of products. Self-service cash desks were set up, and immediately the queue began to move faster.
See original · Русский
April 16, 2024
There are a lot of customers in the evening, but there is one cash register with a very slow cashier. This situation happens on a regular basis.
See original · Русский
July 4, 2023
Раньше был Виталюр, сейчас Санта. Магазин нормальный, но есть но! Заходила не часто, го постоянно были очереди. Идёт вначале одна очередь, потом переходишь на другие кассы. Некоторые хитроум ные влезали вне очереди. Сейчас ситуация получше, появилась касса самообслуживания. Работает хорошо.
1
October 23, 2023
It is very nice to see products from local manufacturers. This is not only the support of the local economy, but also a guarantee of quality.
See original · Русский
1
1
September 10, 2023
Хороший магазин, выбор товара, кулинария. Всё, что нужно для магазина шаговой доступности
April 9, 2023
Ранее был Виталюр, сейчас Санта. Отношение к покупателям не очень, видно им без нас хорошо. Жаль. В период с 13-14 в кассу очереди огромные, и так каждый день, мер не предпринимают, ещё и обеды в это время для продавцов делают.
1
January 10, 2024
cool store. there is only one minus - it is often very crowded!
See original · Русский
July 10, 2023
Ужасный магазин, по вечерам на все отделы по 2 продавца, которые нехотя обслуживают клиентов, в очереди из 5 человек приходится стоять порядка 30 минут, хамское поведение продавцов так же отталки вает. Виталюр был лучше.
2
1
April 12, 2023
Обычный продуктовый магазин, но очень ну просто очень долгого работаю т на кассе касиры.
Но выпечка вкусная и товаривсегад свежий
September 13, 2023
Огроменные очереди на кассах, так как работает либо один кассир, либо стажёр. В кондитерском отделе никогда нет продавца, приходится ждать пока кто-нибудь соизволит подойти
April 20, 2023
В этом магазине как не приди - всегда жудкие очереди! Работает или одна, или две кассы максимум. Кассиры нерасторопные и постоянно куда убегают посмотреть код товара, который они не могут найти в своих бумажных списках с кодами. В среднем, в очереди придется отстоять около 20 минут
August 23, 2023
Был отличный магазин, но п отом они почему то скатились , рекомендую евроопт с обратной стороны этого здания. В Санта вроде все есть, а купить нечего(((
November 5, 2023
A good store, a large selection and a high-quality assortment!
See original · Русский
2
February 5, 2024
A good store, but the cash desks are very inconveniently located, very crowded when there are a lot of customers.
See original · Русский
June 18, 2024
A good store
Very polite and helpful staff
But there is a huge problem with the price tags
Either underweight or
"Sorry I forgot /didn't have time to change"
See original · Русский
August 15, 2023
Много всего продается что редко увидишь, но на том же развесе мало персонала очереди собираются длинные особенно в обед.
March 19, 2024
Not very fresh meat.and the service is average
See original · Русский
1
August 9, 2023
Магазин - ниже плинтуса! Очереди бесконечные! Работает одна, две кассы. Правда недавно поставили кассы самообслуживания.
1
August 14, 2023
Да, в целом магазин хорош, но вот кассовая зона напоминает горлышко бутылки. Очень не удобно.
July 29, 2023
Стоимость товара не всегда совпадает с той, которую вам пробьют на кассе.
Огромные очереди
Консультанта на зале никогда не найдёте
2
2
September 2, 2023
нормальный магазин. иногда захожу. у дома потому что. в целом все что нужно есть
1
April 16, 2024
It's clear!Modern!Near the house! :)))
See original · Русский
1
September 30, 2023
it's cool, but it used to be better in the vitalure of preziki at 2.50p
See original · Русский
September 27, 2023
Self-service is empty, I take off the star for the disgusting puree that I tried in cooking...
See original · Русский
February 21, 2024
God bless the employees of this store. Holy people.
See original · Русский
November 10, 2023
Awful. Narrowly, queues on the floor of the store, self-service cash desks are the worst in the city (unsuccessful).
See original · Русский
November 11, 2023
Queues at the ticket offices, especially at lunchtime, kill. + crazy pre-checkout area.
See original · Русский
2
October 9, 2023
The store is generally good , but could have done more sellers , there are always not enough of them
See original · Русский