Rozy. Bel
152 reviews
December 9, 2024
We were choosing a bouquet for a colleague for an anniversary. The florist was able to please the three of us by making it both bright and solid at the same time. In the process, she calmly waited for us to take a picture and consult with a friend (I'll attach the photo). In the end, we were offered a neutral, delicate package and we realized that this is exactly what we were looking for. Thank you very much to the girl, it was the 4th floral where we went and finally came out with flowers! By the way, the bouquet is still with a friend. It's been 1.5 weeks now. She and we are very happy! Thanks!
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May 5
I bought a bouquet in this store, the assortment of flowers and bouquets to choose from is gorgeous, very nice girls helped me decide on the choice, told me about proper flower care, and offered to decorate the bouquet beautifully.
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April 21
A wonderful store, everyone is friendly, takes into account the wishes of the client, helped with the choice of colors.Special attention to flowers, everything is neat, well-groomed and delicious-smelling))In general, everything is as needed by the flower shop. Thank you for your work, I was satisfied.
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December 21, 2024
I bought flowers for my mom for her birthday,
I really liked them, they stood for a long time and made me happy, there is a lot to choose from.
many thanks to the girls for their help in choosing, they are clearly professionals in their field.
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April 5
Roses.The snow is near my house, so I often come in and buy flowers for my wife. Promotions are often held at good prices, so I often delight her with flowers. By the way, there is a delivery. I recommend it!
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November 18, 2024
A good assortment. Nice prices. Friendly florist girls, ready to show and orient everything. There are ready-made bouquets for those who need them quickly. There are many different packages and postcards. I was satisfied after buying the bouquet!
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January 5
I bought a composition for the New Year's table. All the relatives liked it very much. Candles were lit and it added a cozy charm) It's beautiful, and the tree doesn't even crumble to this day. Thanks to the florist who created this miracle
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March 21
A good store, a large selection of flowers, there are always ready-made bouquets that can be purchased immediately. The nice girls who work there will always help with the choice)
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January 26
Customer service is at 0. There is no help in choosing a bouquet, the florists both communicated with each other and continued. They asked for a bouquet for a certain amount, as a result, they had to choose the flowers and packaging themselves, as a result, the price turned out to be more than the one originally stated to the florist. There was no dialogue or assistance from sales representatives. I hope the management will respond and improve the quality of service!
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February 19
Lovely shop ,friendly staff , always fresh flowers at pleasant prices)There is a "delivery" service - always on time!I'll come back to the store more than once, I recommend it)
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December 17, 2024
I do not advise anyone!!! When buying bouquets, they assure that the flowers are fresh, they have just arrived) In fact, they sell bouquets a week ago, the last time the bouquet stood for 3 hours and began to dry and crumble, when asked to change or refund the money, they immediately gave a book of complaints, making it clear that flowers are not exchangeable and refundable))) Hiding behind the Law on Consumer Protection, they sell low-quality goods in beautiful packaging.
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5
July 14, 2024
A great big store, there is a gorgeous selection of large bouquets, even cheerful music is playing. The managers are friendly, fast and courteous service. I often stop by and advise others. Go to the sound of your favorite music and find it quickly).
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February 20
They sell low-quality flowers. I've bought it many times. Twice the flowers wilted the next day. If the first time, as an apology, they brought another bouquet, then the second time, figuratively speaking, they spat in my face. The quality, size and appearance of bouquets on the website may vary dramatically. Pay attention to negative reviews, they are the most truthful.
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February 15
the quality of the flowers leaves much to be desired, the flowers bought at lunch one day, standing in the water in a cool place the next morning turned into what can be seen in the video.We lost a regular customer and received a complaint.I don't advise anyone to take flowers here!!!
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3
January 21
Great job of florists!! It is clear that they love their work. They were very helpful, and they all told us how to save flowers! I was very satisfied!!
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May 21
I bought flowers for my mom, I really liked it, my mom really liked it, thank you so much for the bouquet, I will take an even better bouquet
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October 5, 2024
Good afternoon, I wanted to express my great gratitude to the girls, this is not the first time I have visited this store, the florists are always friendly, they will always tell you.... And their compositions are not a likely art form, thank you very much
P.S. Rose Bel rules ❤
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April 22, 2024
Not so long ago, we came to choose a bouquet for a birthday, decorated a beautiful bouquet, packed it very beautifully, helped to choose and arrange the perfect bouquet. The lovely and helpful staff told us how to take care of the flowers, and in fact the flowers stood for a very long time!
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October 22, 2024
Competent staff, which is very pleasing, the service is at the highest level both assembly and delivery Everything is done at the highest level Thank you very much girls for your work❤more good customers for you
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2
April 13
There are always problems with making an online order, they may not call after registration, it is difficult to contact to make edits (if necessary). Why do you need a website if you process applications so badly?
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March 5
The store is great! Girls always collect very beautiful bouquets!The choice of colors is always great
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August 5, 2024
We bought a bouquet of roses here a week ago. Florists helped with the choice and told how to take care of the bouquet, it still feels good)
A fairly large selection, convenient working time👍🏻
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September 21, 2024
Thank you so much to the florist girls for the gorgeous bouquet!!! I made an impression on the birthday girl - she was delighted!!! Yes , it also pleases with perseverance !!! The staff is always polite!
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November 22, 2024
The store is small, but very cozy. Friendly managers and florists, a large selection of bouquets in different price categories.
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1
September 30, 2024
A good store. Prices are lower than in other flower shops. They will always advise and make up a beautiful bouquet. The flowers are fresh . You can order in advance
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February 19
Hello, everyone. I ordered flowers for my mom's anniversary on 17.02 with delivery to work. So instead of paying for 19 roses, we formed a bouquet of 14 (even. What is this? What kind of negligence is this? It was an outsider's idea to call several times and write to exchange a bouquet. I was waiting for the application to be reviewed by the management! As a result, the bouquet was changed. And as an apology, 10% off, but is it okay that I would have a discount anyway? And the most interesting thing is, usually in such situations, the management is contacted to clarify whether everything was exchanged well, but they don't care! How could you make a bouquet of 14 roses? If I was 15, I wouldn't understand, but not 14! Have you forgotten about the saints with the deception? The operator on the phone, smiling, said that it was customary to give gifts abroad, and there was nothing wrong with that! What? Be sure to count the flowers, especially on delivery. It is necessary to name a check on them.
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1
August 21, 2024
I bought a bouquet for my friend's birthday, and she is still picky) the florists did an excellent job, the flowers are very fresh, my friend was shocked how long they stood! Thank you very much , now only to you 😘
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January 7, 2024
There is ZERO customer orientation.
Yesterday my boyfriend bought roses in this "wonderful" place. The young man was told that the flowers were fresh. They were in the car for a little over an hour (please note in the CAR, not in the cold) packed in paper. When he gave them to me (8 p.m.), I immediately put them in cold water and cut off the stems, everything is as it should be. Sorting through the flowers, I did not find fault that a couple of roses had no leaves at all (it was not even up to the middle of the rose), and the rest were in a crumpled terrible condition.
When I woke up at 12 o'clock, I saw THIS!!!!
Tell me, should flowers please you for only a few hours?!!!! Are you responsible for the freshness of flowers at all??? Or can a man get anything?!
I wrote on Instagram, I was told that this hour had a great effect on roses and "good day."! Then it's better not to buy flowers at all for a wedding, otherwise the poor will die in their hands right away?!
I wish you girls working in this poorhouse to always receive such flowers!
All the best!!!!!
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March 10
In principle, it is good, but it is clear that the composition does not use a fresh flower. It's a pity.
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January 14
Good evening, I do not know exactly where the delivery was from.
Do you not see what flowers you make bouquets out of???!
On the second day, more than half of the 101 roses were thrown out. When the flowers arrived on the first day, the bottom row of buds was omitted, I immediately noticed that the flowers were simply mixed with fresh and not very fresh.
I just don't understand why it's so hard to do my job efficiently. It's a horror, not flowers, THANK YOU.
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1
January 20, 2024
I was satisfied with the choice of flowers, I bought a bouquet for the wedding. We picked up several options, chose the packaging, and talked about the care of the bouquet. The florists are polite and professional, but I've been choosing for a long time. I was satisfied and left with a beautiful bouquet!
I advise you!
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July 22, 2024
The flowers are fresh and beautiful!
They make beautiful bouquets. florists select a bouquet according to your favorite wishes and budget. The staff is polite
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November 26, 2024
The place for a flower shop is so-so and the choice of flowers too. Mostly bouquets of slightly wilted flowers, but they stand like freshly cut ones.
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February 16
The flowers did not last even a day , at home they noticed that the buds were cut off , most likely sluggish . The gift was ruined
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2
July 30, 2024
The young man bought a ready-made bouquet, at about 18:00 on 07/29/24, we live in the same house, five minutes later he was already standing in the water. At the same time on 30.07 I already had such a bouquet (photo 2). Considering that it was immediately cut off. The flowers were probably already rotten at the buds.. Very upset
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2
February 12, 2024
The staff of this store is not customer-oriented at all. Having asked to collect a bouquet similar to the previous one, they refused and did not even offer any options. I had to tell myself which flowers and how to put them in a bouquet. The choice of flowers is meager + many flowers are no longer quite alive. The bouquets are mostly weathered roses. There are a lot of staff, but most of them just sit on the phone. We needed two bouquets, but we hardly chose only one and that, only because there was little time to go somewhere else
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2
June 24, 2024
On June 22, they wanted to buy flowers.A florist girl of full build), at the computer, gave a consultation with such reluctance and with such a look, as if money was being asked from her.The assortment is meager, there were flowers at retail, but we were told to take a bouquet, because they have a lot of bouquets and there is nowhere to put them later.We are extremely dissatisfied with the service.We do not recommend it.
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1
April 26
Standard normal service. Not wow, but just a regular good store.
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April 2
I haven't been happy with the assortment lately, it used to be cool, somehow...
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May 31
You can always find any bouquet for your holiday)))
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April 5, 2024
Good choice, good prices!
Helpful and pleasant staff!
There is always a diverse selection of ready-made bouquets on display!
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1
February 15
On February 14 , I bought roses for my wife , and in the end , not even a day has passed , and most of them are already gone .
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July 29, 2024
Today my husband bought a bouquet of roses. I ordered and paid for 37 roses. He brought the flowers home and I counted them.. Not only did there turn out to be 30 roses, but an even number says something. I am shocked by the birthday gift!
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2
March 3, 2024
The seller was rude. We arrived and asked completely ordinary questions, the answers to which are not obvious. They wanted to buy two identical bouquets and asked if she could connect them. The girl answered rudely and rudely. Why not just calmly say that they don't do that?
We talked to her very politely:(
A very unpleasant aftertaste
02.03, about three o'clock in the afternoon
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March 25, 2024
It's not the first time I've bought flowers in this store.The girls are always polite, help with the choice, and advise how best to take care of the flowers. The flowers themselves are standing well
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March 30, 2023
I often stop by this store to buy tickets. The assortment is certainly meager, but it is always possible to buy fresh beautiful flowers. The staff is polite, they will advise, pick up and arrange everything beautifully.
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4
January 28, 2024
Yesterday I bought red roses in this store. There were doubts about the roses, as it was freezing outside and I was afraid that I would not take them.
The florist packed the flowers in several layers of packaging, told about the care.
The flowers have arrived, and they are standing perfectly!
Thank you very much!
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April 21, 2024
The staff is very pleasant, high-quality service, individual approach to customers, pleasant atmosphere
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September 5, 2024
Good service , huge selection of flowers , beautiful bouquets , I recommend)
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June 9, 2023
Fresh flowers, promptly made a bouquet for the event, many points around the city, which is very convenient, especially delivery. The prices are nice, beautiful flowers!
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