One of the best hotels in Almaty since it was opened. Highly recommended. Spacious rooms, varied breakfast and a magnificent swimming pool together with a friendly staff make this hotel one of the best in the city.
The staffs do not smile. They all seem tired. Kazahstan people do not smile which I am very aware of after travelling for one week here but the truth that the staffs in this kind of the hotel all seem tired makes me feel it is waste of money. I think people from Almaty have some kind of their own standanrd of manners that is very different from that of other countries.