The restaurant is good. A bright room (we were on the 1st floor) with full lighting. Comfortable chairs. The dishes are not broken, of the middle class. Delicious cuisine! The cook has a solid five! All our guests liked the kitchen. It is convenient to select the menu in a package for the required amount. We charged the maximum cost, we didn't bother with a teahouse, drinks, fruits, meat for free. The restaurant does everything by itself. They also advised a wholesaler from whom you can buy alcohol. One of the disadvantages: a very cold entrance area. There were many children with whom the animators were engaged in the lobby. Everyone is frozen! We asked the administrator to turn on the heat gun several times, but to no avail. No one even stayed for the buffet in the lobby! Because the toilets are also located at the entrance, and it's very cold there. There is an unpleasant smell of sewage in the room, but there was no one in the hall when the banquet started. A cloakroom attendant and a technician all rolled into one. Therefore, either wipe the floors (after the snow melts, the floors become dangerously slippery), or take / give out clothes. It's good that we didn't have many guests! You need to put your own people to monitor the kitchen, the waiters, and the alcoholic beverages. Most of them were very poorly served! They had to be constantly called and searched for. They stood and looked into their hundreds. The VIP table was served disgracefully. The guests said that the besh waiter was throwing on their plate because they made a remark. Besh, the meat was taken away very quickly. They did not react to the request to take it out again in order to feed the mobilographers, as if they had not heard. They asked for it several times. The flowers brought by the guests were not placed in the water. The rating of the kitchen is 5, but the receptionist and waiters are only 3! Keep that in mind! We need someone who will constantly kick them up. Another point: the administrator demanded full payment in front of the second table. Otherwise, he said, we won't take out the second hot one. And after making the payment, the waiters disappeared altogether!

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Раушан Салимжанова

Level 3 Local Expert

If you didn't like it, we had a corporate meeting.The food was not delicious, the tables were cooked in front of us, there were no stars, the toastmaster was not very crowded, they talked about the sea and the water as a compliment, and it was over, the interior in the middle of the hall had nothing to do with the red carpet, the banner was cheap.It's not worth 35,000.Disappointed.

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PastaPasta

Level 5 Local Expert

1. Negligent attitude 2. indifference to customers 3. avoiding responsibility 4. non-compliance with safety regulations 5. Indifferent leadership There was a puddle at the entrance of the restaurant, she slipped, suffered a traumatic brain injury, and spent all the holidays undergoing treatment. The manager of the institution listened to the situation, promised to contact the management, asked where the damage had been sustained, and replied that there were no cameras there, then disappeared altogether. After 2 weeks, there is no reaction from them. Everything you need to know about this institution and its management.

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Royal Ballroom

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6 reviews