I have an extremely negative experience of "cooperation" with this desk... We pre-ordered a phone with full prepayment, promised that it would arrive within 5-10 days. On the 16th day, I called them myself, they say: come write an application for a refund, we do not have this phone. I arrived, wrote and received another surprise from the seller - a refund within 21 days. Have arrived.. No one even apologized for this jamb, reputation is not important to people at all and they have not heard anything about the term "public offer".
It's a long but interesting story with this store. We made a pre-order for 13 Pro and 13 Pro Max. They said to wait about 14 days, they say everything will come on time, two phones at once. Well, we've been waiting, it's been 2 weeks. At the end of 2 weeks, they called asking when it would be, they said that they had not yet found suppliers. We waited a week, there were the same promises, as a result, 1 phone came, they took it away. The second one was a white Pro Max, there were big problems with it. There are a lot of excuses, which is very difficult to find, although they were in tandem. Okay, we're still waiting. I was upset, my relatives called. Then they called with other offers, there is a blue one, but unfortunately I didn't need one. They promised to return the money, a month has passed, the money has not been returned (they left an advance payment). We came there about the return, they said that in 2-3 days. There is no money, and there is only one phone. Ordered from others
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7
Эвелина Халяфутдинова
Level 5 Local Expert
February 28, 2023
When purchasing an iPhone in installments, it was necessary to purchase accessories for 15 thousand more, but you can't buy all the accessories, only Chinese speakers or phone cases. They offered to put the money on the certificate for now, the guy had a thousand rubles left. The administrator Nastya said that she would transfer the money to me, after they came to the master's on another day, I and the guy did not have any money in my account. I do not recommend buying anything in this store. If it is more profitable to purchase in installments in any other store, they do not force you to purchase Chinese accessories there
I can safely recommend this store! Very convenient location, cozy atmosphere,competent and polite managers!they will help and prompt you when choosing, and most importantly, they are patient, it is very important nowadays!!!
A dubious store!
Sales consultants talk very beautifully in memorized phrases (they bounce off their teeth)
A lot of things are not being told, everything is much different on the Instagram page than it really is
When ordering a phone, the delivery time is called much shorter, as a result, you have to wait a long time. And it's not a fact that the exact phone number that is written in the document will come
One of the advantages is the low price of the equipment, which makes you think about its quality
We have been looking for a long time where to buy a good phone, I accidentally saw it on Instagram, looked through a lot of information, read reviews, decided to see for ourselves if everything is really that good. And the result exceeded all our expectations! Friendly, attentive, very correct staff, very accessible and simple to explain everything. The daughters purchased a phone and accessories for it, all 100% new and of excellent quality. We are very satisfied! Special thanks to the staff! Keep it up !
In 2020, we bought an iPhone XR for our son in this store, after reading reviews, we were very disappointed in the end😟two weeks later, headphones and a charger cord flew, then the phone itself turned off - they carried it to show the master- it turned out to be Chinese restored and even with 2 SIM cards, the camera flew, in general, money was wasted (we contacted the store- in response, this is not an official apple store, I do not recommend the store (good shopping to everyone! By the way, the sellers are very polite and sociable
A great place, courteous staff, a huge selection of models for every taste, prices do not bite, they meet you on the doorstep like a loved one, explain everything and show everything!I recommend this stuffed store to Everyone! :)
A store where they cheat, rub in additional things that are not needed, wind up insurance, as many as three pieces on credit. They do not make a refund. It's a terrible impression, I don't even want to remember it.
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5
RuSD
Level 3 Local Expert
March 14, 2021
A wonderful Apple hardware store, very cozy. 🤩 Large selection, polite and friendly staff. The service is at the highest level. The prices pleased me. I bought an iPhone 11 here. Special thanks to the manager Alina for the competent advice. 😊
Not decent. I called twice, talked to two consultants. I wanted to buy an iPhone 11 Red. They said that it was available, you can come pick it up. I asked to postpone it - they said they postponed it. I arrived 20 minutes later, it turned out that there was no red in stock, they started sniffing another Color. Similarly, when I was with another customer, he came to pick up the golden iPad, after he had already paid for the purchase - he was told that only silver was available.
They promised to call me back and deliver it by courier, but they never called.
I spat on them and bought them in Suvar Plaza in iStudio for the same money, but from normal guys without a scam.
Thank you very much to ReSale salon for good service, high-quality work and a very healthy discount😍 finally changed the glass to the phone and was very satisfied !)) Prosperity to your work, more satisfied and grateful customers! You are super 🤩👍🏻
We bought a phone and gave headphones as a gift . Headphones are a bomb!
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Гульфия Даутова
Level 4 Local Expert
February 10, 2023
I didn't get the phone. There is no response to the comment . Calls are answered with breakfast . I wrote a refund , it 's been more than 2 weeks , it looks like they don't want to return it either
A friend recommended this store, she took her phone from this store.now I have become the owner of a brand new phone.the store is nice and the staff is friendly.
The good reviews are clearly hyped. They cheat, impose all sorts of extras when making installments, and when you want to take it for cash, they are not interested in it, immediately the phone turned out to be booked. They lie clumsily, which is easy to see. Find a better, safer place
Good afternoon ,
I would like to share my impressions.
I decided to purchase a new 128gb iPhone 11 model , I handed over the old 32GB iPhone 7 model by trade in . I got a discount on the new model.
A big discount on accessories 🔥
More sales, and prosperity.
I recommend 5+
Great store , good service , no complaints .
We made it out quickly , there is an installment plan , a trade,
Good gifts .
I will come here again , good luck to you , friends 😉🔥