Shurpa
65 reviews
January 18
We were told that the fan coil could explode if the room was ventilated and there was no ventilation in the room!
Liked it · Breakfast. The breakfast is excellent and the bed is normal, the staff is polite, but they couldn't bring slippers and sugar the first time, I had to ask twice, the rest is just terrible... Well, the furniture is beautiful, but what's the point of this furniture?
I didn't like it · We took almost the most expensive room in the hotel. There is no ventilation in the room, but the window cannot be opened, because, and this is a quote, the fan coil may explode. There is no heating in the toilet! Absolutely nothing! In winter! But there is ventilation, even if you try to warm it up with a shower, all the heat comes out through the ventilation. Wonderful experience! You're standing there trying not to turn into ice while you're washing! And setting the temperature in the shower... It's a complete... ! You're either standing under boiling water or under ice water, there's no other way! And the phone didn't work in our "super elite room", there was nowhere to put dirty shoes, and the key demagnetized the very next day! And the cherry on the cake is the hangers, with which you solve a puzzle every time to hang a jacket (see photo) Four stars?! Don't be ridiculous! It's a disgrace! And for that kind of money... Yes, you can get the same thing 4 times cheaper, especially with uncontrolled water and a cold toilet, what was the point of overpaying?!
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May 12
Excellent location, excellent cuisine, excellent staff. The rooms are clean, there is a minibar. Nearby there is a bazaar, a park, shops for every taste
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June 1
A great and clean hotel! With a good location and with a cool and delicious breakfast
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1
March 6, 2024
Excellent restaurant, price, quality, speed of serving dishes, cleanliness of the kitchen and tables, the guys are trying to make the kitchen delicious, the dishes are large enough, you can get enough of salad and soup.
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September 8, 2022
- Quite a nice cozy hotel. The staff is very polite.
- A large selection of breakfast food. Even athletes who follow nutrition will find something to eat 😁
- Since the check-in was from 14, and we arrived in the morning, we were given the opportunity to leave things in the storage room.
- there is a swimming pool, gym and hammam👍🏻
Of the cons:
- Actually, the very possibility of settling in only during the day. That is, if you arrive early in the morning, you will have to wait somewhere or look for another hotel
- Sometimes the card from the room is discharged, although it lies separately from all things. But it is corrected in one minute at the reception)
- The doors to the room are closing very noisily. And the sound insulation is not the best
Overall, the hotel is not bad, but it is better to book in advance because prices bite)
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2
September 8, 2023
I was surprised by the large area of the rooms, this is definitely a plus. Delicious varied breakfasts with pastries of local cuisine. Breakfast is served in the restaurant, where you can have a la carte dinner in the evening. On the basement floor there is a small swimming pool, gym and sauna. Excellent location in the center.
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December 27, 2024
Good location and convenient location! The rooms are clean and spacious!!!
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May 22
I was disappointed. All employees do their job well. Clean hotel. Breakfast is delicious, there is a lot of choice.
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June 3
It's beautiful! Cozy! I liked it!!! And I advise you!!!
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May 24, 2022
A cozy hotel, friendly staff. Continental breakfast. Nearby is the 28 Panfilov Park, where it's cool to walk before and after work. The only negative is that the windows looked out onto the backyard, there is karaoke and it is noisy, there is sound insulation in the hotel, but unfortunately it is audible. But I will come back and recommend it to my colleagues. On the ground floor there is a cool swimming pool and sauna.
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3
June 22, 2023
I stayed at this hotel several times and used the services of the restaurant. I liked everything. And the quality of the food and the service. Although there are many similar establishments in the area, it stands out pleasantly. I recommend both the hotel and the restaurant.
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1
March 22, 2024
Cozy atmosphere in an ethnic style, good cuisine.I recently celebrated my birthday, I liked everything!
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1
October 24, 2024
Very tasty very clean very neat thank you very much
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October 30, 2022
A very good restaurant. I've been there many times. It is always clean, tasty, calm and pleasant. The cuisine is more European, but the food is very tasty. The ear is great. Pasta is also very good Strudel))) I highly recommend it
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March 3, 2024
Everything is top-notch. The breakfasts are excellent, Finnish sauna, hammam and swimming pool. And the location of the hotel is in a good location
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1
September 17, 2024
Nice hotel, clean spacious room, delicious breakfast
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November 12, 2022
Nice hotel, varied breakfast, nice to have a small pool with steam rooms. Good cleaning, comfortable rooms, comfortable mattresses. There are a lot of things near the hotel.
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June 14, 2024
The hotel is tired, but decent, always clean, the restaurant is delicious
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January 22, 2023
Excellent restaurant at the hotel. They offer business lunches at an affordable price and excellent quality. I recommend to try the lamb shorpa!!! If you love this dish, you will definitely be satisfied!
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November 17, 2022
Excellent breakfasts. A wide selection. Everything is very tasty. The hall is interestingly decorated . It's a pity that they were too shy to take a picture in national costumes, which are hanging right in the restaurant.
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3
January 28, 2024
Very tasty cuisine and good service. The atmosphere is very pleasant.
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April 27, 2022
Great hotel:
- top location in the center
- a variety of breakfasts
- friendly staff
- swimming pool / saunas / gym with good changing rooms and showers
- standard rooms
I recommend
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1
January 4, 2024
Convenient location, delicious food, good service! Parking is convenient!
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December 5, 2022
Nice hotel, excellent breakfast. Dinner at the restaurant is also on 5. The Internet is very bad. Keep in mind. Everything you need is in the room. The slippers are beyond praise.
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October 23, 2022
I really liked the restaurant. Fish soup and pasta, excellent dishes. Prices are like in a regular cafe. It is a very cultural place. Quiet. There are sofas. And the hotel is great. Lived in it.
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1
May 3, 2024
Great hotel, and great restaurant, price quality 👍👍👍
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January 4, 2023
The breakfasts are excellent (which are included in the price) and for some reason you can not refuse them, they say you don't want to be included in the price. There's just no coffee at breakfast or when you just order it. But it's all over Alma-Ata with coffee strained.
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February 25, 2023
A slightly tired hotel. The rooms are spacious, clean, the breakfast is good, the elevator arrival signal is heard in the rooms near the elevators. We need a bench press milking rack in the gym and even change the inventory for small things.
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2
January 22
Everything is on the level
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November 19, 2022
Good hotel, delicious breakfasts, clean rooms, good location. I recommend it to everyone
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2
March 11, 2021
The hotel is generally good, parking, pool, bar, excellent breakfast, staff is also not bad. Very good location, within walking distance of a lot of things, parks, shopping malls, restaurants, shops, bazaar and
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3
February 29, 2024
Silence, cleanliness, order. Great hotel
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January 17, 2023
Delicious. The staff is good. But it's time to renovate the building and change the furniture. The prices are not cheap, but not so expensive either
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1
December 26, 2022
The best hotel in Almaty.
Very tasty breakfasts, a buffet, as well as a cool SPA
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December 5, 2022
The room was cool, the heaters were making a lot of noise, it was time to change the plumbing, I had a cracked shower head, room 219. TV signal of poor quality, breakfast for 4+, staff 5+
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February 17, 2023
Nice rooms, good location, very friendly staff.
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3
January 20, 2023
The breakfasts are not bad enough, but that's the end of the restaurant. In the afternoon, apart from coffee, they could not offer us anything and this left a negative aftertaste
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1
October 27, 2022
I really liked the hotel! Service for 5 points , clean , cozy
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1
August 14, 2022
It was once one of the best hotels in Almaty. Today the rooms are not in the best technical condition, there is fungus in the shower, the air conditioner is dirty…
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2
July 24, 2022
A good budget option, near Almaty Arbat, polite staff
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1
September 30, 2024
Very tasty meat
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August 2, 2020
Many thanks to the management of the restaurant on the occasion of the charity dinner on May 9, 2019 for veterans of the Medeu district. Everything is very simple, delicious, with soul and care. Thanks!
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1
April 15, 2022
The hotel is on a solid 4-star. The advantage is a strong team of staff. They helped with great desire and quickly solved all requests. Thank you very much.
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1
May 28, 2022
I was only in the evening, there was not much in the kitchen (wine is only bottled, but everyone will find it to their taste!
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3
June 21, 2022
Traditionally awesome!!!! My favorite place!!!
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1
October 28, 2021
A good place, everything is delicious, a large selection of dishes, attentive staff.
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1
August 10, 2020
Nice hotel, everything is clean, breakfast is 5 points, seasonal fruits, a good selection of food and drinks. A good restaurant with affordable prices
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3
February 15, 2023
It's delicious, the croutons are great. Service for 3
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2
January 18, 2023
They cook very tasty! I recommend it!
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November 26, 2023
The hotel is sound
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