It's like a teleporter in the early 2000s. I do not know how things are with women's haircuts, but men's haircuts do not know how to do at all, even just shorter. I was there 1 time and I do not intend to return. I would not recommend visiting this salon.
I decided to sign up to create an image (makeup + hairstyle) in the ReMake salon. Of course, I managed to get through only on 3 attempts, but still they answered me, discussed everything with the administrator, made a record, I said that I could send them examples of images that I would like to receive, after asking if it was possible to send a photo to the cart, whether they had it, to which the girl replied: "yes, of course" . Then, when I sent examples of images that I would like to receive, they just didn't even look at them for 1.5 weeks . I call them a day before the appointed date (I couldn't get through again for a very long time), to clarify if everything is in force. My record is confirmed . I arrive at the salon, the recording was at 9:00 a.m., and the administrator tells me from the doorstep that the master is not answering the phone and most likely she will not come. You 've ruined the whole mood !! And of course the birthday was ruined !
Master Victoria simply decided not to go to work, is that really possible? I just don 't want to , that 's all ... This is some kind of horror. So, keep in mind what kind of "salon" they are, what kind of attitude they have towards customers and what kind of craftsmen work there.
It is so dirty everywhere that it is disgustingly simple, workers eat lunch at the same tables and surfaces and do not clean up after themselves. The device itself does not work, it is old, it does not cope with its functions, it stalled right during the procedure. What do you charge money for???
Customer orientation is zero, with such competition, what do you expect at all?
I asked for a refund for an unused subscription, because the device does not work. I wrote a statement on 27.09. They said they would return it within 3 banking days, it goes 4 goes, there is no money. Apparently, we will have to deal with them in a different way.
My favorite salon. I went there for various procedures. Now I go to Natalia for hair removal. Very good and responsive specialists, the prices are affordable. You come to them as a family.
I've been walking for half a year, I like the friendly caring atmosphere of the team, a nice cozy room where there is a variety of massage, tattoo and manicure services. I would like to mention my favorite manicure master Victoria - who always gives me a good mood and an excellent manicure with all my wishes. Thank you, I recommend it
Once a year ago I took a Basic manicure course, to be honest, the teacher was terrible, in addition to helping me with the build-up, she was on the phone and didn't even look at me. I sat with the model for 6 hours, no responsibility at all, just pushed me, couldn't help me with anything else.
In addition, I was not given a book with a discharge, I would really like to contact the management, I paid the money for nothing)
I'm not going to work in your salon for the money in your cash register, thank you.
The master's name is Victoria
Girls, if you don't want to waste your precious time looking for different specialists, then you should go to this salon..A variety of services and only the most highly qualified specialists..The prices, despite the fact that the beauty salon is so democratic that you will be pleasantly surprised!!Thank you so much for your hands that work wonders!!
Positive:
I couldn't find where the entrance was — I called and was greeted, it was very nice!
◦ Great atmosphere in the team, it seemed to me so. Some kind of homemade lamp.
A lot of attention from the staff. Caring and attentive. I did the piercing, everything went great.
Minuses:
◦ When paying at the checkout, I was charged 7 rubles more (relative to the cost indicated on Slivki; the amount was also confirmed by the administrator during a phone conversation). I think this is unacceptable.
Their discourse was such that it was like pain relief for piercing. I suppose if anesthesia is a standard procedure (if there are no contraindications), then it is included in the price; if not necessary, you could ask if I want an additional service for this cost. I was in a good mood, I didn't want to lose it, so I decided to put up with the unexpected loss of 7 rubles.
◦ Inconvenient location — the studio is located inside a huge state building for rent, it is difficult to find the way yourself.
Friendly receptionist, experienced craftsmen, pleasant hostess. I often visit the salon, I really like both the atmosphere and the quality of services. I definitely recommend the salon.
A nightmarish salon. I signed up for a manicure, Alexandra's girlfriend did it. The usual obl without any design was done for almost 3 hours, although 90 minutes are indicated on the website. Also on the website it is indicated 34 rubles, as a result, they took 40 rubles at the checkout. The materials are not disposable, the nail files feel like they have been used since the opening of the salon. The entire cuticle was cut, one finger to such an extent that it was purple near the nail for another 2 weeks. Low-quality materials are also used, I suffered from itching for 2 weeks until I could remove my nails from another master, because it's scary that when removed with such equipment, they can make it even worse.
On a day off, the salon can be opened at any time as the administration wants, while no ads are hung. Elementary good morning, the administrator will not say! While they were cutting my hair, I heard a client's complaint about the solarium not cleaned, the person just left, and the administrator just sat there and stayed!
Masters +
Fat salon administration -
I recommend the ReMake salon, I have been doing Brazilian straightening in this salon for 5 years and I am very satisfied.I thank the masters, administrators and the beauty of the salon director for the wonderful service and good discounts!
She was a model in facial massage training. I did the procedure for the first time in my life.
At first I got lost. But the friendly either the head, or the administrator helped to find the way.
The session itself turned out to be pleasant, and the master and the students were intelligent. I not only relaxed, but also gained a lot of useful knowledge. We worked not only on the face, as I was promised, but also on the seam. The body parts still feel great.
After the session, I was content with free coffee and cookies. At this time, I learned that the prices are an order of magnitude lower than others.
I know that I will see Master Larisa more than once!
P.S. I can't say anything about other specialists
I wanted to visit this salon, I was interested in the solarium. There is only a horizontal one, and there is also a solarium cream on sale, which is a plus. But I couldn't get into the solarium, since the visit is only by appointment.
I did a navel piercing. Very good and competent specialists. Everything was done carefully, almost painlessly.And the prices are nice and the room is good.
For the past year I have been using the services of a salon, namely, I do a manicure. Master Victoria is a master of aerobatics. Knows his job 100%. I always leave the salon not only with a beautiful manicure, but also in a great mood. Victoria is very friendly, helps with the choice of nail design, and is very careful in her work... I recommend visiting this salon, you will definitely be satisfied....
The service leaves much to be desired: the administrator could tell where to hang the jacket, offer tea and coffee as indicated in the services. Master Natalia with short hair, unfortunately I do not know the last name, I really liked her - she is very experienced, knowledgeable, attentive. Thanks to the master for the haircut.
Well, it can be seen that the rent is from the state building.
But the services are excellent. The prices are great. I tried hair coloring and treatment. Great. Manicures and pedicures at super prices, and the girls are the best.. There won't be enough points. I also made an apparatus for my face and body. In short, a profitable diverse salon.. I only go there for all questions. Sincere thanks to the girls for their skills.
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Тамара А.
Level 5 Local Expert
January 13, 2023
I did my evening hairstyle and makeup for the wedding. In short, there were tears and spoiled nerves in the taxi and I was lucky that I managed to redo everything in another salon…
I showed the hairdresser a specific photo with lungs(!) curls and asked the hair not to be heavily varnished. And I got a "helmet" covered with such a layer of varnish that, as the "master" herself said: "This hairstyle will withstand all the flowerbeds." I don't know what kind of experience the specialist had that she was guided by such beliefs when she sprayed her hair with varnish, but the impression was spoiled. I had to overpay several times more expensive in order to fix the situation as soon as possible in another salon.
I don't remember the name of the masters, but the hairdresser was an adult woman with a short haircut
The most terrible manicure in my life. I did it several times, and I redid it every time. Then, according to master Victoria, someone replaced her base with a top, rearranged the jars, but she did not notice and covered them. They sold the bad stuff, she'll go figure it out. The varnish is too thick. And light varnishes "they are difficult to spread, let's not." I think the materials there are cheap and bad. I came out of the salon into the light for the last time and immediately saw that the tips of my nails were lighter. I called, they said that the same master would redo it again. I said that I no longer trusted this master and asked another to redo it. So they got up the nerve and said that for the full price. As a result, after a couple of days, the nails turned white, the varnish cracked, and began to fall off. I show my friends what kind of manicure I have in a couple of days. Everyone is terrified. They are worn for 3 weeks by other masters. And after 3 days, I have a cracked and terrible post of this Tone.
After a short break, I got into good shape for body treatments. I was very surprised by the changes. It became cozy and spacious, somewhat reminiscent of "marshmallows" in a box, tasty, sweet, airy. And the girls masters and administrators are just amazing. they are kind, they will always talk, advise, treat you to delicious tea, you do not want to leave. And the most important thing is the RESULT!!!!!! Minus on the waist, hips and buttocks. Favorite jeans hello. GIRLS!!!!! Thanks!!!!!! I love YOU!!!!! Wait for a visit to the facial diagnostics and care on your new super cosmetics.
This is the first time in my life that I am writing a review at all. I usually avoid this. But here I just couldn't help but do it. I took a course of LPG massage in this salon. And in principle, everything was fine with me, the repair was not bad, the administrators were polite, I also liked the massage master, although the device was old, but in general it was not bad.
On April 13, I arrived for a massage, I had a certain amount of money in my bag, they gave me a massage, after leaving, after a while I discovered the loss of money, I thought maybe I had converted them, called the salon, to which they replied that they had not found anything. Okay, I thought, everything happens in life. On April 21, I come back for a massage, I clearly knew how much money I had. After leaving the procedure, I reached into my bag to get a subscription and realized that the money was lying in a different way and one bill was missing, I decided to go out and take a good look in the bag. Realizing that there was no money there, I turned to this salon to find out if they had cameras, to which they answered "no" and so that I returned to the salon, they would call the police and investigate in hot pursuit.
But what happened next was a nightmare, when I returned to the salon, some accusations immediately flew at me. The administrators began to be rude, talk to me like "you", and the most terrible moment was an inadequate master named Nastya, who just talked to me in raised tones, with mats, insulting, closed the door to the salon so as not to let me out (I'm afraid to imagine how she behaves with clients and never wanted to be to her clients, who knows what might be). While we were waiting for the police, the salon administration and staff behaved disgustingly, were rude, threatened. But when the head of the salon arrived, everything immediately fell into place, which boss, which staff. The boss allowed herself to talk to me arrogantly and poke at what kind of person I was. I wrote a statement to the police, let them deal with them and find the one who is to blame. But I would never recommend this salon. Boorish behavior, no apologies. My money was stolen twice, and I was also insulted.
The level of the salon is at zero, people come to spend money there for services, and they have such an attitude, I have not seen this in any salon in Minsk. Horror, horror, and more horror.
For 2 days in a row, the salon is shocking!!!
1 - yesterday I came to the salon in the solarium at 19-00. The administrator said that he works on weekends until 19-00. There is no such information either when buying a subscription or on the website!!!
2 - today I decided to come early at 18-00 ... but!!! The salon is closed again!!! For technical reasons!! Again, there is no information on the site!!
At the exit - 2 evenings spent in vain, this is taking into account the fact that I do not live near the salon!!!
A good beauty studio. Nice staff. I go to cosmetology on the body, I like it, and there is a result.
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Алексей А.
Level 5 Local Expert
December 27, 2021
I don't often write reviews, but this case is worth it. When I arrived at the appointed time. The master stood and smoked on the street, as if the client did not exist at all. When she arrived, it was obvious that she was also intoxicated. I don't understand why such employees are allowed to work at all. I was doing my beard and hairstyle. My beard was shaved off completely, although I only asked to trim it. In principle, there are no questions about the hairstyle. But they cut it so sloppily and asymmetrically that I had to tell the master about it, but still, even after her work, I had to finish everything at home. The master worked sloppily, she smelled of tobacco, and she cut me 2 times in the adam's apple area. I had to ask for a peroxide with cotton wool. I gave 27 rubles for everything. I won't come here again for anything.
Good prices for manicures, friendly craftsmen.
The solarium is tired. The ventilation in the solarium is clogged with dust, it's scary to raise your head.
Administrators loudly discuss their personal lives.Very interesting)
I did straightening in August with master Polina-the girl did everything perfectly, no complaints.
Today is a complete disappointment.On 07.11.2019, I signed up for straightening on 09.11.2019, i.e. two days in advance.Polina, unfortunately, quit.The procedure was done by master Svetlana.In short, a complete cheat on money.And the solution turned out to be small, and the density was high.When recording, they replied that the cost would be 49 rubles, eventually they counted 73 rubles.
THIS WAS EXPLAINED BY THE FACT THAT SINCE 01.11.201 THE MANAGEMENT HAS CHANGED AND THE PRICES HAVE CHANGED.BUT I SIGNED UP ON 07.11.2019!!!
Svetlana just "went by the ears" the whole procedure.
In short, a complete disappointment.I won't set foot there anymore.
I REGRET ONE THING-I JUST HAD TO PAY 49 RUBLES AND SAY GOODBYE, AND NOT FOLLOW THE LEAD OF THESE SCAMMERS
And about straightening.On the one hand, a clump of hair is specifically fluffed.THESE ARE THE SELF-TAUGHT "MASTERS"
The composition of the employees has changed and the tone studio is not at all the same
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Awoke
Level 4 Local Expert
December 11, 2021
A terrible institution, the girl had Brazilian hair straightening done and after the first wash, the whole effect "went away", the girl was very upset and upset. Do not be fooled by the promotion / discount, no one will do normal straightening for you for such a price, because there will be little material and they will clamp it, and at the last moment they will warn you that you may need to pay extra. I strongly advise against it.
The story is about how your record is canceled at the last moment, and sometimes they don't WARN you at all.
Well, what can I say
I have been a client of Tonus studio since the first days of its opening
, I regularly cut my hair with hot scissors, and also did Brazilian straightening. She knew the masters (she usually went to Julia, and even earlier to Daria), brought 6 friends there among the regular customers, as well as a couple of her relatives.
And everything was fine up to one point.
Having signed up for the 27th, I was sure that everything would be in force. However, they wrote to me in Viber that the hot water was turned off, so they will be able to cut my hair. My logical suggestion to get a haircut without using water (just a haircut), I was also refused.
Well, sometimes
they offered to come on the 30th, everything will be fine there for sure - well, okay.
Came.
The surprised administrator informed me that, it turns out, THE MASTER TOOK MY PHONE NUMBER AND HAD TO CONTACT ME, BUT SHE DOESN'T KNOW ANYTHING. AND ANYWAY, THE MASTER HAS ALREADY GONE HOME.
To the question "how to solve this situation," I heard, "well, let me tell you the master's number, and you check if you have a missed one,"
Just an extravaganza. This will certainly help me a lot.
In general, I'm terrified
My time is precious.
And it was a shame to spend it anywhere
IF IT DOESN'T WORK, INFORM THE CLIENT
if there was a call, due to work, not everyone can always be on the line, because there are other ways of communication (the same Viber, which, by the way, dear employees still knew about last week).
It's very, very insulting.
I have to cancel the services of Tonus studio, and also inform all those to whom I recommended you about this incident.
I am also upset by the inability of employees to solve such situations, since I consider the answer "let's check if someone called you" simply inappropriate.
Worn furniture, it's cold in the room, they cover the couch with ordinary blankets, which are not processed in any way after previous visitors, they do not issue a receipt.
The salon corresponds to the prices in it.
The only plus is the girl who performed the procedure (polite and neat).