Everyone is very polite and quite competent. I solved my questions in 10-15 minutes. I had to wait in line for quite a long time, though. Remembering this institution 6 years ago, I would like to note the undoubted progress and improvement in the quality of service. I would like to hope for further improvement
We visited yesterday.It was necessary to clarify the issue of transferring the pension to another bank.Excellent, competent staff.Polite.Convenient location.I have good impressions .
There used to be a mess there, now it has become more and less, and most importantly there is no corruption, and this is the most important thing, because before that, when I was there 4 years ago, they offered me to arrange everything for a fee, when I was this time these two employees were not visible. So now everything is fine! Russian Russian. Yes, I would also like to point out that the staff do not know Russian well, I noticed a Russian woman who could not understand and explain what she needed. This makes it a little difficult to work with clients.
There are always a lot of people, the work of the team is 3-plus, I put it with the hope that there will be a solid four. I will explain why I put 3, they skip without numbers (electronic queue) since they say there is a live queue (not in all windows), someone takes a number and the bazaar begins, while those who were responsible for the queue pretend that they are not aware... Good teamwork reduces queues! I plan to visit this institution in October, I hope and believe that everything will be at its best!!!
Awful.They don't answer the phone.I called the head pension fund.The boss was talking on his cell phone with his friend.I couldn't even check in the database whether the pension was sent.
The call center actually killed.I hardly waited for my turn.Then I started asking a hundred questions.And I couldn't answer the question when the pension will be received.not a high-quality job.You work with pensioners mostly.Set up your phones and answer the questions.No one calls you just like that.
The queue is long, but the guys are great, I checked all tax payments, helped where necessary, before they were issued, the apartment was secured. We accepted the payment. All in one window. One thing is bad, there is no parking lot, and where you can get up there is a sign and a traffic cop walks. Fortunately, they explained, I understood.
Well done. They work well. The girl at the reception is smart, polite, friendly. The rest of the staff are also very polite and friendly. They will tell you where and how. I really liked it.
I liked everything very much. Very responsive staff with an individual approach to each visitor. Although they should have already burned out in such a job and be like robots, but not everything is sincere. Thanks
They can't get through, they don't really know anything. They shift the work to each other. The second time we arrived at 11 o'clock, already half of the employees are gone. I was ashamed of them.
I am very grateful to the staff!!! They went to meet me and solved my question over the phone. I didn't have to drive across town during the quarantine period. Although, according to the stories of friends, they did not meet me halfway in other areas, although the problem was the same as mine. THANKS again!
I was in Sobes today. nightmare. In December, I extended my pension on the card, everything is fine. Although my residence address changed back in November 2018. And today it turned out that nothing was added to the computer, they drove around the offices for almost an hour, while it turns out that I am also to blame. I ask you how you did it in December, the registration was already different. They pretend not to hear. Shame on such workers.
The horror! Boorish attitude towards people! Who determines how much pension a pensioner will have?... I think that, first of all, it is not the head of Sobes and not his subordinates! There is a Law of the Republic of Uzbekistan and the Constitution for this! There is no service! if you put asterisks, they will barely make it to the top three...