The registry office has been operating in the last century. They seem to have computers, but they can't work on them. The site is empty. The phone numbers are not working. It is not possible to get through long-distance. There is no email address. There is no electronic record. There is no information on departments. To find out something, you need to go to the registry office. The queues are endless.
Employees are in no hurry to switch to modern working methods. Registration records made in Makeyevka in the State Registry offices of other cities cannot be found. This institution has never seen repairs in its life. Once there was a Palace of Happiness, but now it is a squalid room. Everything is so bad and so sad.
There are no advantages, only disadvantages. They themselves do not know what kind of certificates they need and what needs to be provided. They say one thing, another in a week. One certificate is needed, then it will not go and something else is needed. The most incompetent attitude to work, you need to complain to the Ministry of Justice about such work. Which is what I recommend doing when this organization begins to "pickle" citizens.
The bottom is full. They take one hour per person. It doesn't matter if you ordered the service at the MFC or not. The employees are absolutely not interested in the work
Long queues to solve some kind of issue according to the documents. Bureaucracy in all its glory. I had to order a duplicate death certificate, so I spent 4 hours in this institution.
The registry office workers took a day off in the middle of the week. Thursday-according to various announcements: a sanitary day, an unacceptable day, simply-there is no reception. It would be funny if it weren't for the queues. The queue, according to all psychological norms, is humiliation, or an error in calculations, if desired, can become a corruption component. You can not spend a day to get to an official, as a result, a spoiled mood and “to be continued". Total: employees should be taught to work according to modern standards. The queue is an indicator of backwardness.😟