What a boss, such are the subordinates! Of course, there are a couple of people who are polite and competent. The rest are feisty, incompetent, slow! It seems that I came to their home, and not to a government institution!
They will always answer all your questions clearly and competently, and help you with filling out documents. The only drawback is the lack of staff, sometimes you have to wait
Everything is fine. Like everywhere else, there are different workers there. Someone is faster, someone is slower and less competent. In general, they cope with their duties. I'm sure if you create an electronic database, it would be easier to work