The service is about nothing. I came to clarify the information, the accountant clarified everything to me, but the passport officer almost started yelling at me, supposedly how do I know, maybe I'll tell you the wrong information, and so on. To the question: do all RC's give different information? She started answering, "So what do you want? Go to another department"
I needed to find out the information, you call every day and you can't get through. Not all people have the strength and health to walk, and it is impossible to get through. Terrible treatment. She picked up the phone alone, didn't say anything, just gave the number to the other one, but she couldn't get through.
I liked it! The staff is friendly! The service is fast and high-quality! They explained everything, what to do, where to go, how to do it, and gave me the addresses!
Poor service.
I knocked out a ticket to the passport officer. There were no customers in the room. I did more than twenty minutes, but my number didn't light up. At the same time, all the specialists were in their places and chattered about their personal affairs. Only when my wife had already approached them, then they called me. They look at us as if we've come to warm up...
A huge queue, nervous workers. No one will explain anything to you here, so I advise you to familiarize yourself with all the details on the Internet in advance.
Disgusting boorish treatment of visitors. I would like to remind you that this young lady has a job there because we come there.
I will definitely come to write a complaint in the book.
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3
Ольга_91
Level 10 Local Expert
May 27, 2024
We contacted the RCC several times. I have never encountered a queue, maybe it just happened... The necessary issues were quickly resolved. Polite communication
A new room, after renovation. Everything is clean and tidy. Electronic queue. Polite staff. There are never queues. They quickly solve the problems/questions that the visitors have.
There are no questions about the work of the staff, as well as about the RCC itself in principle. Everything is fine, the main thing is that he performs all his functions to the fullest.