When applying, they said that they had professional plumbers, and as a result, they sent a master to Dima, who was 40 minutes late. because, according to him, he was busy at another job. The request was for a simple replacement of the mixer - the cost was announced by phone.It took master Dmitry 15 minutes to do all the work, after which he wrote on some piece of paper without seals and signatures - the work was completed: that is, the installation of the mixer does not include a hose, watering can, dismantling of the old mixer, too, all separately - separately dismantling the watering can, separately the hose, paid arrival, although the website states that check-out is free and much more!!!! Of course, we refused to pay for such a divorce! Then Master Dima called a colleague, introduced him to me as his boss, who began to prove over the phone that we should pay the entire amount on the spot, and then we can write a claim that we do not agree with this amount, and they will then consider it! It took a long time for Master Dima to explain that we would not pay without a check, but he left the apartment only after stating that the police would have to be called!

See original · Русский

Наталья Прокопович

Level 3 Local Expert

At 8:02 a.m., the working day is just beginning, the roller shutter rises, the passport officer's unhappy face turns on, the computer and printer turn on, and only then, as a favor, "what do you have?" They did not deign to convey the information in full, and as a result, there is a huge amount in the receipt.

See original · Русский

Квет

Level 4 Local Expert

Dear sirs! Let me express my complaints to you: We applied to replace one faucet box in the kitchen, and the problem was voiced when we called. 1. Departure is promised within 30 minutes after the application, the call is at 10.30, but master Dmitry came in at 12.45, the total wait is more than 30 minutes. 2. Dmitry, the plumber, demanded money for diagnostics, although the problem was clear and the application had been processed for a long time. We contacted you because of your rather high rating as a specialized company, but I will not contact you anymore.

See original · Русский