As always, everything is aesthetically pleasing. Attentive staff. Zharkynai and Aida are masters of their craft. Service for 10. Nice music. Everything is clean and tidy.
I want to thank you for your professionalism, ability to communicate with the client, nail master Nonna-an expert, a real expert in his field!Nonna was not in the salon for about a month and I wanted to change the salon, but Thank God, Nonna returned, which means the Queen Bee salon did not lose its client in my person and I am sure that not only me! I recommend that if you get a manicure at this salon, sign up for Nonna, you will not regret it!!!
By Moscow standards, the salon is not premium class, but the prices are higher than in Moscow. There was a moment when I had to wait for the recording master for more than 30 minutes, no one warned me about it, the master was also rude in the end.
Administrators are not very good at their job. Not all masters are highly qualified.
But definitely one of the best places in the city.
I love this salon, especially manicure
for my long nails, it's hard to find a master so that they don't break and crack, but everything is super done here
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Алена С
Level 4 Local Expert
November 17, 2024
I love this salon, the service is at the level of an expensive Moscow salon. The prices are affordable, the staff is sensitive and polite. How many times did I need to be assembled quickly, I always came to them and all the masters coped with their work perfectly. Manicures, pedicures, eyebrows are the only ones. Always tea, coffee, sweets will be offered and nothing will be taken for it. Well done!
I give one star for the disgusting customer service, on the part of the administrator. Firstly, the administrator seemed to have left his workplace and stopped fulfilling his work obligations earlier than expected, I could not sign up to WA from 20:57.
The administrator allows himself to record you on his own, without your permission, even if you are interested in the masters to choose, you are already automatically registered, as happened to me at Kazhymukan 49. Moreover, you will wait at least 30 minutes for an answer from the administrator, and if you still wait for it, then do not expect to receive a detailed answer, expect to receive an answer from the series:
"yes", "?", etc
. The administrator writes extremely briefly and it is repulsive, also when I asked for the work of a hair stylist, an eyebrow specialist and a sugaring master, I just got screenshots of their pages on Instagram, and the sugaring master, so there was no professional page at all, so to speak: "Go to trust the master."
I do not recommend it!
The manicure peeled off a week later, I arrived for a re-coating, they issued a new invoice of 12,000 tenge, when I asked about the discount, since everything fell off, they said we have a 3-day warranty,....what kind of guarantee is this, customer orientation is zero! It is clear why the whole hall was empty!
I liked everything very much!!!! The girls of the master are simply chic. Friendly staff.Cozy, clean. All in one place.I immediately got a manicure and pedicure.And I also ran to the eyelashes!!!
Thank you very much!!! I recommend it!!!👍
Cozy, atmospheric, fast and high-quality! I want to mention the top make-up artist on Nazerke, a real pro in his field! I signed up only for a make-up, but I was able to negotiate with the master and also quickly did the styling. Thank you girls!!!
I constantly go to this salon for treatments. Masters Vlad and Karina are just "favorites". God only knows how many masters I have changed before them) I also want to mention the lashmaker Fatima - vanlav
Terrible service! The masters are not competent.... I did a manicure for 15 thousand a week, I barely stood it, after I thought I'd give it a chance, I went to do sugaring… I ran out of there for the first time, the master is holding pasta. Shock and trash
Polite staff, excellent service, I will come again!
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Гульсум Кадырсизова
Level 6 Local Expert
January 4, 2023
Maybe because of the New Year's Eve emergency, the make was made in 15-20 minutes. I didn't like it at all. Somehow I blunder everything (((. I won't go any more for sure