I would like to thank the wonderful PROSVET optics staff.
Maya, the administrator, helped me choose a stylish frame that looks perfect and accessories, and Anna, the doctor, checked my eyesight and answered all my questions.
+ they explained in detail the difference between the lenses, which was very valuable, because they had not previously considered this issue in detail.
The glasses were ready right away, there was no need to come another day.
The staff met me halfway and helped me see the city of dreams in all its colors! 😊
I will definitely come back more than once!
Thank you so much.
I would like to express my deep gratitude to the optics and administrator Maya for the excellent service! The work was done very quickly and efficiently — we didn't have to wait long. Maya showed high professionalism, attention to detail and incredible politeness. She answered all my questions, helped with the selection and took into account all my wishes. I was very pleased with the visit and I boldly recommend this optics to anyone who appreciates efficiency and customer care!
Excellent optics, always clean and cozy) consultants are polite and help with the choice of frames and which lenses to install. They even gave me coffee. I recommend a good salon 👍
Beautiful entrance area, pleasant aroma, bright room, there are sofas in the waiting area, a closet and a hanger to hang outerwear at the entrance, or leave your belongings / bag.
The incredibly pleasant staff of this optician will prompt and tell you the incomprehensible points, orient you on prices and help you choose frames / lenses.!
It's a little expensive.
I applied on Monday after work to order new glasses. Frame + LENSES = how to buy an airplane wing. Consider the cost of the frame, lenses (2 pcs), and the "work of the master" + 25 rubles....
But is it possible to include the "work of the master" in the cost of the product itself?
On top of that, it took to finalize the order, there were some nuances. For which they demanded another 6 rubles, again to the master. Of course, I was boiling. He presented the purchase receipt and convinced the customer service specialist to eliminate the defects absolutely free of charge.
And more. The master works until 17:00.
That is, if you decide to place an order, for example, after work, you will receive it only the next day.
My glasses are broken. On Saturday, October 28, only this Optics was repaired. I ordered another pair of glasses. The price is acceptable. the specialist in the store knows his business, helped to choose a frame, explained the difference in frames and lenses.