We quickly arranged insurance for travel abroad. They answered all the questions clearly. We applied all possible discounts. To save time, we handed over all the documents and dealt with our business, when everything was ready, we were informed and we came to pick up the policies.
As professional, customer-oriented and humane as possible. Nice.
Today I applied for an extension of the OSGO to the office on Kirill Turovsky St., 18. In the rain I came to Promtransinvest, because for the last 10 years I have been insured only with them. I was refused because I didn't have a passport (a driver's license didn't fit them either), although the list of documents on the website states "passport, or another identity card replacing it". They offered to pay 2 times more expensive (without a passport).
The lack of competence of employees is a bad advertisement for the company.