I have been using the services of this company for 13 years. Not a single complaint from me, or from my friends and acquaintances who use their services. They crashed into my car twice. And both times, thanks to the objective work of expert appraisers, the damage caused was fully covered by insurance. Specialist Svetlana has been monitoring the insurance period for many years and draws up the documentation as quickly as possible. A few days ago, as soon as the law on mutual recognition of insurance of the Republic of Belarus and the Russian Federation came into force, despite the fact that it was the first time she had drawn up such a document, she executed everything quickly and efficiently. I plan to continue using the services of this company.
At first, it seemed like nothing happened, but then....It's just terrible....They do what they want...people from the same organization who have the same insurance pole are recorded differently (medical insurance). Sometimes they write to Associate Professors and candidates of medical Sciences, sometimes not, then they immediately send a letter of guarantee for both consultation and ultrasound, then there is no other employee...It is almost impossible to get through, especially if you are at the doctor on weekends and you need their confirmation (for ultrasound, etc.), they also answer for more than a day...Then they had a glitch in the program and it took 3-4 days to get through or finish writing there at all...Spent money and nerves...I do NOT recommend it!!!
It's not the first year I've been insured here. Everything always happens quickly and efficiently in a calm and friendly atmosphere. Insurance that requires approval from the Security Service will be agreed upon themselves in advance.
It's a terrible company, I don't recommend it to anyone, people are being dumped, especially the insurance agent Zinaida, who is in Gomel on Fedyuninsky Street, did not extend her paid insurance, the car drove for half a year without insurance, my organization suffered in an accident, she also gained confidence, lent money, and when it was time to give it back, she said she didn't have it, and It was like that. As I understand it, scammers of pure water are working there, and there is nothing to be afraid of.
When applying on the weekend of 05/11/2025, insurance was urgently required before the end of working hours, the insurance agent refused to calculate the insured sum from accidents. Referring - you need to turn on the computer . There was no response to the question of approximately how much. Customer orientation is at zero. Previously, I worked as an insurance agent myself, which, knowing my services, will take a couple of minutes to calculate.
The horror! An unreliable company. Everything is aimed at paying you as little as possible. It's basically a hoax. This organization does not perform the real function of an insurance company. The attitude of many medical institutions towards her is frankly squeamish . It's the worst insurance company I've ever worked with. Don't waste your time and nerves on incompetent people
Our company has been insuring us with this insurance company for several years! At first, everything was fine, but for the last two years it has been impossible to achieve medical care! Even at the direction of a doctor, they refuse service under any pretext! Of my own free will, I do not recommend insuring your health here!
I read some reviews, it seems that these so-called clients did not even contact this insurance company. Or they're just lying. I have been a client of Promtransinvest for almost ten years, for all these years I had to apply almost every year. The attitude of the employees has always been polite. All issues related to the examination, registration of all necessary documents were resolved within an hour. The car is insured for a full hard hat. I recommend the insurance company Promtransinvest. I like it here.
I want to draw attention to the boorish service of the insurance agent Vasilenko Nadezhda Ivanovna. An eternally dissatisfied face, boorish service, a lot of unnecessary conversations, constantly raking out some of his joints while the client is sitting and waiting for him to finally be served. But the worst thing is that she is constantly trying to "cheat" the policyholder!!! Thanks to such an employee, the company loses customers.
I have been using your company's services for a long time. I insure my life when traveling abroad, voluntary accident insurance for myself and my child, comprehensive insurance for 4 (four !!! apartments) and planned to insure the fifth apartment, but N.I. Vasilenko did everything today so that I would lose my precious time in the company's office and leave with nothing. By the way, when I returned home, I calmly took out insurance online, without nerves, without an unpleasant expression on Vasilenko's face and much cheaper than Vasilenko counted.
Despite this unpleasant specialist, I will not refuse the company's services, since I used to be issued insurance policies by Artamonov S.S., Antonova L.V., Voitishkina Yu.O. for which I am very grateful!!! Quickly, clearly, professionally, without unnecessary "lyrics" and unnecessary conversations for anyone.
Also, over the past year, I have brought enough of my friends and acquaintances to your company. Each of them has issued at least 4-5 insurance policies.
Hello, I would not advise anyone to get insurance from this company. They do not correctly convey information, boorish attitude towards the client, read the contract for all the answers. They change their shoes 10 times a day, they smile at you just to rip off your money, and as soon as an insurance event occurs, then you are the first enemy on the planet for this company. They drive back and forth, stall for time and communicate with the client. It is very difficult to get a result from them, take some kind of paper (direction), which is done in 2 to 5 minutes, you wait 5 working days, and about the expert-this is generally a separate story. Bypasses this office. Save your nerves
Don't waste your money and time contacting this insurance company! They are looking for tricks, they do not want to fulfill their obligations. My car is insured for a full hard hat, including scratches and scuffs. When dealing with a scratch in an accident, they devalued the part that needs to be restored and left it as it is, indicating that it is economically inexpedient to change or repair it. A full hard hat is empty words and no guarantees!