On vacation, my mother went to the hospital. An operation was necessary. The operation is complicated and long, thanks to the surgeon Dr. Direnc and the team of specialists of the clinic, everything was successful. Special thanks to the translator Julia, for her professionalism, for her attentiveness, sincerity and help in all matters. The clinic is modern, with everything you need. The attitude towards patients is very good
It's a good clinic. Responsive staff. He was admitted on 06/02/2024 with an acute heart attack, and a stent was placed. We promptly provided assistance, although it was Sunday. There were no problems with translation, excellent translation managers (Julia, Niger, Melek) were always there and helped in everything. Special thanks to Dr. Refik Karakaya (I apologize if I misspelled the name🙏). The operation was performed without complications.
Good specialists.
Responsive staff.
In August 2023, while vacationing in Turkey, he was admitted to the clinic with a broken nose.
The clinic is well renovated, with modern equipment.
I did the operation on insurance, all the tests and necessary preparatory examinations were carried out immediately right in the ward lying on the bed. These are blood samples from a finger, veins, an ECG and other examinations.
We had it broken in several places. It was assembled well. Already in Russia, at a control appointment with a Russian ENT, I was told that, given the complexity of the injury, the operation was performed quite efficiently.
I would like to express my gratitude to Laura, who performed the operation.
What I didn't like was that after the operation, practically no recommendations were given about what is possible and what is not allowed during rehabilitation.
I am extremely outraged that the attending physician flatly refused to sign the fit to fly (flight permit) arguing that I have mild sinusitis. To my objections that half of the owners of mild sinusitis regularly fly on airplanes, as well as to the fact that I have exhausted the financial possibilities for continuing to live and eat in Turkey, I replied with complete disregard and indifference. The management of the clinic also refused permission to fly, referring to the attending physician. As a result, I had to fly home secretly, at my own risk, having bought a ticket for 55,000 rubles. and if the airport or airline staff had demanded fit to fly looking at me, then they would not have let me on the plane. The insurance company added fuel to the fire, which stated that in this case I would not be compensated for the cost of the ticket. But God was merciful, I got home safely.
What I would like to note is the translator Alena. I would like to express my gratitude to you and say a huge human thank you for your efforts.
This is a caring guardian who explained everything to a child, chewed, walked everywhere with me almost by the hand and methodically explained all the subtleties and nuances. Considering that I was not thinking clearly at the time of the injury, this is very important. But I would like to say a special thank you for her empathy and the participation she shows in her work. There were other translators (they work in shifts), but these are just people who did their job and treated me absolutely neutrally.