In general, everything is fine. I always make an appointment beforehand. That's why I don't waste time in the queue. I visited the department a few days ago. I would like to say a special thanks to specialist Evgenia Spizhenok. She helped me arrange the transfer a lot. At the same time, she explained all the questions that had arisen clearly and kindly. My impressions of visiting the bank were very favorable. Thanks!
I would like to express my gratitude to the specialist in working with phys.the faces of Alexander B. !
They explained everything clearly, answered questions and accompanied all the stages of obtaining a housing loan. It's a pleasure to work.
Thanks to Alexandra!
Plenty of space, neat, there is both an ATM and a bill receiver, including currency acceptance. Courses at the entrance in a prominent place. Electronic queue. There are many windows for receiving visitors.
I love my bank. A comfortable waiting area. Friendly and knowledgeable staff will prompt and help not very knowledgeable customers. It is very pleasant to have round-the-clock access to an ATM.
A terrible bank branch. Consultants are sitting around, while only one cash register is open, which greatly increases the waiting time. Low customer orientation
One cash register is open, waiting for ONE customer to be serviced for an hour.... The queue is not unloaded by opening a second cash register. A queue has formed to withdraw money from the account. I'm waiting for an hour and a half.
1.5 hours in line on a weekday afternoon. I can count the employees on my fingers. If it weren't for the need for this particular bank, I wouldn't be sitting so long.
A good bank. ATMs are especially pleasing, you can top up your card or withdraw money at any time of the day.
No wonder the Prior is the bank of the Year
It's a very long time to wait, although there aren't many people, the windows are free, and only 2 are served, we waited for more than half an hour, although there were 3 in line
The queue is like a mausoleum, the workers in order to change something do not even try to change something. there is also a queue at the checkout and only one works. plus, only one loan terms are more or less adequate.
In the modern world, visiting a bank is an anachronism. Everything is online, with one button-two clicks. The specialists were pleasantly surprised, delved into my problem, provided assistance in technical matters, saved me time and left very pleasant impressions with tact and professionalism.
The most terrible branch of the prior in Minsk. The self-service terminal works every other time. More than one cash register is not working. There is no consultant.
Disregard for customers.
The acting manager is always on the side of the employees and does not try to solve the problems of customers that arise.
From the cases:
The bill receiver is broken - why fix it, you can just remove it.
We lost our insurance - if the client needs it, he can come again when we find it.
One ticket office is open, although two should be open according to the schedule - you can wait.
A very strange department that does not fit into the Prior's culture at all. The level of service is a savings bank from the 90s.
I try not to visit this department and its branches in order to protect my psyche and nerves.
The parking is spacious, right in front of the main entrance, the operating room is large, the ATM is both on the street and inside. There is no queue.
For the fact that they will simply count the money that I deposit into their bank, into their account, withdraw 5 rubles and an additional commission... Do they earn little? Is everything bad with them?
The bank is great, I won't say anything! But sometimes it seems that there are only 2 people working here… I'm not sure I've ever seen 2 cash registers working here!
One of the large branches of the Central Bank.
An electronic queue was organized, but despite this, several times it took quite a long time to wait for a free legal entity service specialist.
I waited an hour for the card to be issued in 10 minutes
And after all, there were people on the spot, but the system did not distribute the queue there
And this department pleases with its service. It's nice that the bill acceptor is working around the clock and there is a coffee machine, you guessed it here. Very convenient. Thank you very much!
A very good bank!
Special thanks and thanks to all the employees at Radial who work with legal entities and sole proprietors.
Thanks to my specialist in working with clients of the 1st category of the sales and service department of legal entities and sole proprietors Yelenskaya Tatiana for her patience, responsiveness and ability to convey complex things in simple language.
And thanks to Boyko V.G. for choosing such good employees and monitoring the quality of the bank's services.
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I recommend this bank to all legal entities for servicing.
He has a good mobile application,
a high level of customer service and service!
You will not be left alone with all your problems and questions.
They help in practice here.
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Many thanks also for the help of the Priorbank branch on the Igumen tract and the specialists who are also able to solve any issues (and even those that go beyond their competence).
Exactly:Light Victoria and Shotgun Daria!Very responsive employees!
Just super:)
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I wish success and prosperity to Priorbank!
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Sincerely, IP Likhodievskaya P.A.;)
There is no service, from the word at all, to exchange currency I stood in line for an hour, one cash register out of three works and then slowly, there are a lot of people
My review is not about a specific branch, but about the overall work of the bank. Starting from May, in all new deposits on a revocable online deposit Выше.net there is no way to close the deposit, such a button has simply disappeared. I can close all deposits that were opened before May without any problems now, but there are no new ones. There were no changes in the contract, those.support is silent, up to a stake.I can't get through to the center for 3 days, there is silence in the messengers.
UPD. from 09/19/2022
The problem was solved by re-contacting the branch of the bank of my city (Rechitsa), where the staff tried to understand the situation and after a few days the deposits began to display normally. From here I can conclude that solving problems through a bank branch is more effective than contacting a contact center.
I changed my rating from 1 to 4, the staff of the bank branch works perfectly, the contact center is weak, the technical department with varying success.
A spacious office, there were few customers at lunch and apparently employees, respectively, too. 1 specialist. In front of me, they consulted for 10-15 minutes on opening a card. After a while, the 2nd specialist came up. All I needed was an account statement.
Rriorbank is within walking distance, customer service is of the highest level, any question you are interested in will be answered in detail and informatively. They will always tell you what is more profitable for you and how best to use any bank service. If necessary, they will tell you about the points for the further development of your investment or loan, loan. At any time, you can find out information both on the website and in Internet banking, or simply by calling the bank's help desk. It is very convenient and profitable for me to use their services, so do not waste time and use them, knowing that information, services and attention in Priorbank are just for you!!!
Priorbank, as always, is on top, the service is very good, the staff is very competent, the range of offers is constantly expanding. I have been serving specifically in this Central Bank for a long time
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Liza
Level 10 Local Expert
February 25
There is a convenient department, but only one specialist works. There are 2 people in the queue, waiting for more than an hour.
slowly, slowly, the staff is working in the morning, the management give them free coffee in the morning to cheer up! There is a minus of 5000 Russian rubles, you need to order 3 days in advance. the sadness.
Sooooo long service, the electronic queue is not working correctly, several operators are free for other issues, and the whole queue is for one or two... It used to be much better and faster.