I work at this bank. I like everything. And I trust them. Queues pass quickly, there is a comfortable soft sofa where you can relax until the queue arrives.
The bank may be good, but there are employees - to apply for a loan, you will have to go through seven circles of hell: the documents are accepted by a "postman" who cannot explain anything and passes them on. Narrow specialists check documents sequentially, that is, before the first error, instead of looking through everything and giving a complete list of missing or incorrectly executed documents. As a result, it took almost a month and a lot of nerves and health to apply for a home loan.
I went several times, the staff were polite, calm and pleasant, they helped me figure everything out, the issues were resolved quickly, the department is excellent, well-deserved 5 stars
The service is excellent, the staff is perfect (helped,prompted, explained)if there are queues, everything is still fast, there is a terminal, an ATM, everything is as it should be
In terms of the ratio and combination of various factors, one of the best banks for business. Although we could have kept the prices down. The level is very good, but not top.
Polite staff. My questions were resolved instantly. They answered everything that interested me. The bill and the card were quickly issued and wished a good day.
From the outside, the building is quite modern, but inside the Soviet Union with safes that were inherited from the NKVD ...
The service is in principle adequate, but due to the fact that the building from the inside looks like after the bombing, the overall impression of visiting this office was not very pleasant.
The location is excellent, the city center, although there is no parking nearby, but this is already a feature that the management would not have affected in any way.
For maintenance and location 5, minus 2 for the renovation of the premises.
Nice, spacious compartment. There is an electronic queue. Plenty of room to sit down while waiting for a call. There is a toilet (although it is not suitable for people with disabilities). There is parking, but you need to go around a part of the city to get to it.
The bank itself and the title specialists are normal. Technical specialists will ruin the bank. They have been conducting their subversive activities for many years in a row. ATMs and information kiosks are constantly buggy. Card acceptance is often cut off throughout Belarus. They probably hadn't heard about reserving the communication channel and the data server. Often, when paying via nfc, the bank blocks the payment amount, but does not transfer the money to the seller (the terminal writes no permission, but takes the money for 8 days. As a result, you do not receive the paid goods, and you are left without money.
The service is good , the queues are not large , I have not experienced a breakdown with service cards . One of the disadvantages is that the location of the bank is not very convenient and there are few ATMs of this bank, especially in the maternity hospital area
When I first made utility payments via Internet Banking, I made the mistake of overpaying a large amount. I was worried in vain. Operator Grinevich Ekaterina Evgenievna very tactfully, politely and promptly issued a refund to a bank card.It's nice to deal with such a worker. Thanks
I'm currently sitting in the bank for the second hour. I need to get a card. There are only 2 employees and a cash register. This is some kind of mockery.
The bank is disgusting, it takes advantage of the fact that it was not sanctioned, Wanted to open a one-time account, they charge 100 rubles for it. When asked why you charge for a one-time account, the specialist's answer was perfect. If you don't like it, go to another bank. The bank itself is located in a very inconvenient place. There is no parking for cars.
I've been waiting in line for an hour. She works alone on Friday after 15.00!!! box office.
Sorry for the time spent on this bank branch. I don't recommend it.
The girls are specialists, very responsible, came with a question, explained everything, chewed and let go only when they were sure that they understood everything and figured it out.
Courteous staff, professional assistance in all banking matters)) Service at the level of
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Show business's response
Astat Studio
Level 10 Local Expert
November 6, 2023
I issued a card to pay for it, you need to have cash with you or their own card, other banks do not accept it. Price tag for the issue of the cosmos card
One of the worst banks
There are few seats , huge queues
The unclear location of the ticket offices
And it couldn't be worse to come up with an entrance to a bank