Thank you so much for your help in obtaining a pension card. The employee found out that we brought a grandmother (87 years old), quickly figured out the situation and organized the service as soon as possible. The card was issued quickly, and most importantly, there is no need to visit the department again.
Thank you very much!!!
As an individual entrepreneur, I am served in this department, the staff is at the highest level, they will prompt and help.I have been to many branches of the bank, I have never met a better attitude towards customers.The work schedule is completely satisfactory.
The website states that they work with legal entities. In fact, only the receipt of revenue. Specify but on the website, but thank the girl / administrator for the help and organization of logistics and another department!
The only advantage of the bank is that it is not under sanctions. All. The service at the post office is even faster. I tried to get a card - I sat in line for 40 minutes, got tired and left.
When contacting the bank, employees do not know which branch can issue a loan if the main place of issue is closed.We got to an incompetent specialist who withdrew the application, but it did not need to be canceled.We had to lose about 5 more days to consider a new one, we also lost points for new applications, which no one will return.
Very strange banking phenomena and incompetent employees.We issued cards with a friend on the website, and went to pick them up.They calmly arranged everything for my friend, explained everything without unnecessary questions, and sent me to 4 sides, telling me to come with two legal representatives.We are both 17 years old and we are the same age, but they waved their finger and turned only me at the door. For some reason, in my experience and the experience of my friends over 15 with other banks, such questions have never arisen.Most likely, an employee of the bank, seeing the number in the passport, decided to cheat and deceive a little inexperienced girl, because it's better to sit for an extra five minutes on the w # pe exactly than to do her job :)))))
I applied to the bank to take out a loan, or rather with the question of whether I can take it.The system is strange, the online filling is 100,500 points, then you go to the bank and still make an application.Then you leave and if you don't receive an SMS about the rejection within 30 minutes, you can get a loan.The result is a lot of queues and time spent, SMS did not even come, I came for a loan, but it turns out that the request was rejected....🤢🤷♀️ This is not the first time there have been problems with this bank.....There is no
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Anonymous review
November 17, 2021
The service is at the level of "come to us to spend time in line." I came here 2 days in a row at different times, there is no difference, the queue is at least 30 minutes long, the service is extremely slow, filling out questionnaires on the website for obtaining a loan and subsequent preliminary approval do not matter at all, when visiting the branch everything is new.
Very slow service.
Specialists working with individuals often go about their business, with a queue of up to 10 people or more waiting.
The consultants are standing in a crowd (3 people) and chatting.
Periodically, I need to contact an economist employee. I come specially outside rush hour - either in the morning at 10 o'clock, or after lunch at 3 o'clock. It takes at least 35 minutes until your turn comes to the economist. You cannot make an appointment. Every trip there is like a black hole in which time disappears.
The department is like a department. Electronic queue. Polite staff. And in general, Priorbank is the most normal bank, I have been serviced for more than 10 years, everything is OK.
The bank branch is excellent. Everything is OK. There are just queues, but this is because there are few branches of Priorbank in the Frunzensky district
I didn't like it. The waiting time does not stand up to any criticism. The answer to the requested loan had to be called. I will no longer apply to Priorbank on principle.
This is my bank.)
There are queues.
You are more likely to be pestered with questions "what else do you want" than "and we have a super new product for you!"
There are always a lot of people and everything is very slow
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Brabyz
Level 7 Local Expert
July 16, 2024
ATMs do not accept $100
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Natallia Paulavets
Level 6 Local Expert
August 24, 2023
A small but comfortable enough compartment.
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Наталья А
Level 8 Local Expert
August 23, 2021
Customer service and support at the level of Sharashkin's office. It is a big mistake to entrust your funds to this bank.
Here, of course, you need to write a review to the bank itself, not to the branch, but since I opened the card in this branch, I write here.