Avoid PrimeFit – Worst Gym Experience Ever! 🚫
If I could give zero stars, I would. My experience with PrimeFit in Tbilisi has been nothing but frustrating. Their communication with customers is terrible—multiple times, I arrived after a one-hour round trip only to find the swimming pool closed with no prior notice. When I complained, the manager falsely claimed they had sent a message, yet the same thing happened to my friend on several occasions.
Another lack of communication issue: after four months of training, I was suddenly told I couldn't work out because my shoes weren’t "indoor" shoes. This rule was never communicated, and I’ve never encountered such a policy in other European gyms. Again, I came for nothing that day.
The hygiene is subpar—the showers are dirty and constantly smell like damp mold, as if they haven’t been properly cleaned in ages.
And let’s talk about their false promises—when I signed up, they told me group class schedules change regularly. That was a lie. There are barely any morning classes, which is when I usually go, and nothing has changed.
On top of all that, they never take responsibility for their mistakes. Every time a customer leaves feedback, they just make excuses instead of acknowledging the issue and improving. This clearly shows they don’t care and never will.
Overall, this is the WORST gym I’ve ever been to. Poor management, terrible communication, bad hygiene, and misleading information. If you’re considering joining, save yourself the frustration and go somewhere else.
A good gym, there is a swimming pool and sauna with a hammam, group workouts, the price for all this is quite reasonable if you take a subscription for a long time.
Among the disadvantages: some areas are poorly cleaned, there are many things that do not work in the sauna and hammam area.