Pride Motors-M
Business hours
Closed until 09:00
Directions
Kaliesnika
135 m
Information verified by owner
Customer traffic and business hours
04:00Closed
Mon
Tue
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34 reviews
May 9
I contacted the service because of a strange creaking in the area of the wheels. From the very first visit, I was pleasantly impressed: I politely clarified the details, and the master immediately began the inspection. After 20 minutes, they explained to me in detail that the problem was in worn pads and a slightly deformed disc. We offered several spare parts options to choose from — I took the average price.
it is clear that the staff knows their job. The diagnosis was carried out using modern equipment.
The exact cost was announced before the work began, and there were no hidden fees. It took less than an hour to replace the pads, while I was waiting, I was offered coffee and access to an area with a sofa and TV.
we have issued documents for work and spare parts
The service is definitely trustworthy! I will recommend Pride Motors to all my friends. Special thanks to the craftsmen for their attention — they noticed a small crack in the dust cover and suggested that they fix it immediately.
See original · Русский
May 8
I want to tell the story of how I repaired my car in this car repair shop. I thought I got to the specialists, but it turned out not, another mistake. And initially there was no great desire to go here, but I had to, because I urgently needed a car, and where I was constantly repairing it, it was busy for two weeks. The car malfunction was such that there was a knock in the left wheel when starting forward/backward. Well, let's start with the bad:
1. They signed me up for 11:00, they took the car for diagnostics only by 17:00, by 19 pm they determined that it was necessary to change the left axle (I changed both 8 months ago), and just in case, the right one. I refused to change the right one (and it was about the right decision) The next day, the half-axle arrived, the half-axle was going to be ready all day, well, I decided to call them myself, as they said, everything would be ready by 19:00, but I did not wait for the call, I dialed them myself, they said they were almost ready, you can leave for the car, but after 15 minutes they called and said you need to top up the oil in the box but they don't have that (for the whole day they couldn't see if they had oil, or dial for me to bring it), in the end, while I stopped by, I bought oil and arrived at 20:00, they were already closing, they said sorry, but everything is only tomorrow, I asked them to get busy as soon as the car service opens, it seems They agreed. Well, now about the repair, the axle has been changed, the problem has not disappeared, the knock has NOT DISAPPEARED.
2. I went on a business trip and drove the car back to them. A girl was sitting at the reception, I told her that the stku was not missing, I could look at the engine cushions, she said maybe the pillows, (the question is how they did the diagnosis for the first time). Then the girl gave me what I thought and whether it was worth looking for this problem at all , She said let's change all the pillows to new ones to exclude the possibility that some pillow is not working properly, that is, give 400 rubles just like that, and you can treat all the teeth at once, sooner or later you will have to treat anywayWell, they signed me up for 9:00, I drove the car to the scheduled time, but they didn't take it for repair right away, they said there was a lot of other work (why then they had to sign me up for 9). So I waited until 6 p.m., there was no call from them, so I decided to drive up myself. I asked what was wrong with the car, to which the master replied that they had found the reason, but until I was 100% sure, we would not say. Okay, I think there's nothing to stand here, I'm going home, they called me back, they said the automatic transmission cushion was fine, they changed it for repairs. They called and said the car was ready, the knock was gone. I came to pick up the car, the problem did not disappear. They said repent before Monday, if the knock is embarrassing, come on Monday. Well, no, I think it's enough to repair cars here at random.After the second time when the car was under repair, I wanted to open the hood, but this already turned out to be a problem, because some "master" removed the protection and installed it back so that the opening lever was protected. Yes, of course, this problem could have been solved by myself, but I think not, the nerves are ruined after them. I went to them and asked who was removing the protection, let him go and do what was right, to which I was told by the locksmith on the weekend and we won't help you today, come tomorrow, I asked if someone else couldn't do it, to which they replied no, because we can't distract a person, but when I've already started talking in raised tones, but they've given me a locksmith. Well, now about the good stuff. On Wednesday, the person who always has a car is released and driven to him. After 15 minutes, the specialist finds the reason for my knocks in the window. It turned out-
1. The stabilizer is NOT fully clamped
2. The bolt of the mounting block is not tightened. The MASTER tightened the bolts and the knock disappeared!!!!!
Now I'm wondering how the suspension was diagnosed twice in this service.So now I won't even wish this service on the enemy.
PERHAPS EVEN THE HALF-AXIS WAS CHANGED IN VAIN!!!!!
Response to the response from the service.
1. Regarding the oil level in the automatic transmission, not two liters, but 1.2, 200 grams were taken from the second can, and the rest was left with you, I saw no point in taking it away, because the excess was drained into an unknown container. Well, about the level, I want to say that the "professionals" of the Warsaw Auto Center also changed the oil
2. When I arrived with the problem that the hood didn't open, I didn't see the point in telling you about the knock, because you couldn't identify and eliminate it anyway, and I didn't see the point in trying my luck in your service anymore.
3. I didn't write anything about the fact that you were rude to me.
4. You did not correctly write "after a while I went to another service where my problem was not solved", just the opposite, after a while I went to another service where my problem was solved (three bolts were tightened, which your masters could not determine in two diagnostics)!!!!!
5. It makes sense for you to present a claim if the car repair does not get better from this, you have kept the car for 4 days at home and you have not found any problems in the elementary. I didn't see any reason to cooperate with you anymore.
6. I am not contacting you because I am currently in another country, if you pay for roaming, I will be happy to talk to you.
7. And what kind of complaints can you have if when I stopped by with the problem that the hood doesn't open (after your repair!!!!), the master told me that the locksmith was doing on the weekend, and we won't help you today!!!!!!
ARE YOU READING THE REVIEW AT ALL, OR ARE YOU RESPONDING WITH A BLANK!!!!!!!!!!!!!!!!!!
HOW DID YOU HELP ME!!??
WE CHANGED TWO SPARE PARTS, BUT THE PROBLEM WAS NOT SOLVED.SO IT WAS POSSIBLE TO CHANGE EVERYTHING IN ORDER!
See original · Русский
2
June 7
If you value your time even a little bit, never contact this company. I bought a cream coupon for free diagnostics from this company. I understand that they don't particularly want to do free diagnostics, but I also understand that this is done to attract new customers. If I liked their service (spoiler: I didn't like it), then this is where I would service my cars, and I also recommended it to my friends. How it was: I made an appointment for a diagnosis three days in advance. The recording was at 9.30, arrived 10 minutes earlier, checked in, left the keys, which the master was supposed to pick up in order to drive the car into the box. They said that the diagnosis would take 40 minutes (with an appointment, the same time was indicated). The girl in the office talked normally, even politely, until she placed the order. As soon as I handed over the keys, further attempts to continue the conversation and find out anything were unsuccessful. Even though I was sitting on a chair next to her and trying to ask a few questions, she ignored me completely, as if I wasn't there at all. Okay, maybe it'll get better. (Not really). In rem.the customer area is not allowed. There is no opportunity to observe the actions on your car in the waiting room. OK, I'll stand outside, it's warm - the gates are open. I got to the car at 9.25 (5 minutes before the scheduled time). I was standing there, waiting for the car to be taken away for diagnostics. I stood for 35 minutes, watching one master smoking on the street with a phone in his hands, the second next to him chatting on the phone all the time, the third walking between them, drinking an energy drink (apparently gaining strength for diagnosis). The empty elevator was perfectly visible through the open gate. When the time for the expected diagnosis was already over, and the car wasn't even picked up, I went into the office, took my keys and left. It was only 20 minutes later that I got a call back asking, "Did you leave?" The result: 2 hours irretrievably and uselessly spent. I understand if I just drove by. But I made an appointment in advance for a certain time. There was a free lift in the box, and at least 3 people were idling outside. I don't understand why it's impossible to just do the designated work. After a while, through Viber, they offered to fill up the air conditioner as compensation. Funny. As if a catering company, as compensation for poisoning with a pie, would offer to come and buy another pie from them.
With this attitude, they definitely lost 2 clients at once (me and my friend, who wanted to drive a car to them for repairs, but after my experience he went to another service), and, naturally, I will tell this story to all my friends. Plus reviews... Good luck, guys! Hopefully, with this approach to work, you will close down and no longer waste your clients' time.
See original · Русский