Pon-Pushka
58 reviews
February 25
The service is terrible. A woman with short hair was standing at the checkout, looking as displeased as possible. When asked when the doughnuts were cooked, she looked at them with hostility and was silent, and then she said that they were the day before yesterday and again stood and was silent, then only deigned to answer the question. It was incredibly unpleasant to communicate with her, completely cut off the desire to come here again and buy something. At the same time, I would like to make a comment to the administrator, who does not properly train his staff and does not respond to feedback, since according to reviews this is not the first time such communication with clients.
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April 12
12.04 p.m. we were walking with a girl, and on the way we decided to go to the restaurant 20 minutes before closing for a hot drink to keep warm on a cool evening.
The girl at the checkout, looking as displeased as possible, said that there was no coffee, no cocoa, no donuts, there was only one type of tea.
We ordered two teas, which turned out to be lukewarm and not worth the money at all. As a result, she didn't warm up and her mood soured.
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January 11
This way - only if you have plenty of time. I've been waiting for an order of 12 donuts for 25(!) minutes. Although they said we'd have to wait five minutes. During this time, even the laziest cook would have cooked. The cashier managed to go out for a smoke and talk on the phone several times. There's no rush here. They ruined the mood and DIDN'T even TRY to APOLOGIZE minimally. even just with words. Although it is usually customary to put an extra doughnut as an apology for excessive waiting. Ugh. It is unpleasant from the attitude: "and so you grab."
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December 14, 2024
polite staff. good service. a clean and cozy place. a great place to spend time with your loved ones.
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1
January 18
The doughnuts are delicious, of course, but when there's a man standing at the checkout who shows how sick he is of being here, everyone feels awkward. I hope Anastasia's employee just had a bad day, because if she always works with such a judgmental face, it gets even worse(
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October 16, 2024
The most friendly staff is working.
We came with a child for the first time. We were standing in the middle of a queue of three people, a man was served in front of us, we took his place. And the girl at the checkout began to ask the next ones after us. When I objected that we were next, she gave me a hard, displeased look. We asked what and how to choose to buy here. She looked as if she were looking at primitive people. Something was ordered differently., paid for. She didn't say a word, turned away and went to cook. We stood at a loss what to do - wait or go to the tables. Then she gave one bag with 4-5 cubes of different glazes. And neither bon appetit nor thank you. We went to the tables. They're all covered in crumbs, absolutely every table! Although no one was sitting there during this time. They just don't clean them up. As a result, we open the bag - everything is stuck together, the glaze is mixed between the donuts. Such a sight.
As a result, the maximum is two stars, because the child liked it
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1
May 5, 2024
The place is clean and comfortable. The pon-masters are polite and always glad to see you. Pleasant service. The perfect place to spend time with friends. It is very cozy and delicious. The staff is very smiling and kind.
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2
April 27
The donuts of my childhood. Rings, with powdered sugar... High! Or you can have icing. I really like chocolate and with nuts.
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May 6
The staff serves slowly.
Cashiers cheat customers, for example, they themselves decided that they do not have promotions all Monday, etc.
On the plus side, there is a ramp. Limited products. Most often, many items are not in the assortment.
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January 21
Pay attention to the staff!! When you come to any institution, you don't want to spoil your mood with a disgruntled face of the staff and aggressive responses. I appeal to the management and Anastasia's girlfriend, be more polite to your visitors!
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January 11
I ordered a corndog, they said I could pick it up in 5 minutes. I wait for 10 minutes, 20, I come over to ask
It turned out that they had forgotten about me: (
In the end, I waited for corndog for half an hour, no one even apologized
Unfortunately, the corndog did not meet the half-hour wait at all, so it was very unpleasant and sad.
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July 12, 2024
I work nearby at the LinLine clinic, so I often stop by for donuts. I can say that the donuts here are just great! And this is not only my opinion, our entire friendly team is happy to be served at Pon-Pushka. I especially like glazed ones with sprinkles, and another cup of coffee..... And a great mood for the whole day! Polite, smiling staff. A wonderful cafe!
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2
March 16
We came and greeted each other, but no one responded. The man at the checkout was busy with donuts, the girl running next to him was talking on the phone and did not pay attention. As a result, they did not order anything and went to a nearby cafe.
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June 1, 2024
Everything is generally good. If you do not eat products every day, but buy them as a treat, then you can even say everything is fine. The network has steadily occupied its niche. We can only wish them success, and consumers more novelties and variety.
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2
January 21, 2024
The point is clean, the girl at the checkout put the box together very quickly, the atmosphere is very cozy thanks to the workers, the donuts were very tasty. I liked the place, I recommend you to visit
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1
April 29
They came for the dough, they said they didn't have that (although the menu is monotonous throughout the network).What's the point of introducing new items to the menu if they don't actually sell them?Well, at least there were donuts, it pleases.
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September 27, 2024
Of course, it turned out well, we ordered donuts and two drinks as a result, we forgot about our drinks and after 10 minutes of waiting we decided to contact the staff of Cho where my cocktail is there, but they turned out to have forgotten about the employees... there are three people working, one is AFK, the other is folding packages and the third is running somewhere, well, in short, it's fun and empty there
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September 11, 2024
There are never any doughnuts available or 1-2 cold ones are lying around. The last time they took what they had from the children - 1 piece. They asked for 6 more to cook - the order was not accepted, they said they would call when they started cooking. The approximate time was called 20 minutes. We waited 45 minutes, they didn't call us, they stood in line (although everyone came after us). They wouldn't have been able to stand it for another minute or two, but the child had been waiting for them all day.
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January 9
The donuts are delicious, soft, the coffee is not so rosy, not the most delicious. But an ordinary coffee machine will do just fine.
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May 11
Thank you so much for the service and delicious food!!! Everything is at the highest level!!!
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May 8
For several years you were the most delicious donuts in the city. Now the taste and dough have changed a lot-these are rubber donuts, sometimes not fully fried inside. Your donuts were airy, porous, as in childhood.... They were so fragrant that it was impossible to pass by!!! Now all that's left of them is color.
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April 30
They don't want to work, they always end up running out of dough and other excuses. Any issues with network monitoring
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May 25
A good choice. It is convenient that you can assemble the set in a box.
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February 20, 2024
Clean and the service is normal, there is nothing to complain about. But the donuts themselves, it's just a nightmare. Tasteless fried fat spilling over the mouth and the most delicious toppings, I am very surprised by the speed of distribution of this network. They are not worth even the little money that is being asked for them. If anything, this is my first negative review anywhere, it's so bad.
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2
January 17, 2024
a quiet place, there are places where you can sit down, delicious donuts are made with you, but they can be given from the counter (ask for fresh ones, they are straight warm, polite staff, fast, delicious
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1
1
June 19, 2024
A good latte and delicious new donuts (I took them with tiramisu and praline). Polite young people served, quickly gave the order. I'll come again.
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1
1
January 18
It's always delicious, but sometimes you have to wait for an order.
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March 24
Awesome Everything is there. Nice sellers
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January 19
We ordered an m-set, and the bottom of the donuts turned out to be half without sprinkles.
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July 29, 2024
Great atmosphere and people) and most importantly - very tasty :)
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2
January 3, 2024
The operating mode indicated on the network's website differs from that indicated on the door
02.01, based on information from the site, it came - closed (because again - there is one information on the site, another in the announcement on the door)
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3
1
January 28, 2024
The counters are completely empty until the restaurant closes. From the category of "preparing for closing in advance." They said there were no doughnuts. I hope they will please you another day with the assortment
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1
September 25, 2024
Delicious hot donuts are inexpensive and there is a large selection.
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January 30, 2024
It is clean, beautiful, the products are fresher than in other franchises, but the waiting time is long.
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2
August 8, 2024
The children like it, there is a place to sit. Promo codes at this address do not work (minus)
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June 22, 2024
Delicious donuts, very good service 100/10!!
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2
April 8, 2024
Delicious hearty donuts, you won't eat much) A great assortment! )
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2
October 20, 2024
Donuts are super, it's a pity that this point does not participate in slivki
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August 28, 2024
A great place, I recommend everything to everyone
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February 5
Very tasty donuts
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June 22, 2024
Good doughnuts. A large selection and reasonable prices.
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2
April 22
Delicious, high-calorie
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April 2, 2024
Awesome It's always clean. And nice, polite staff.
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2
April 9, 2024
Helpful staff, fresh and delicious donuts
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2
January 20, 2024
Fast service, very polite staff. 100 out of 10)))
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1
March 27
Not much and the prices are expensive
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June 8, 2024
The donuts are very tasty, the coffee seems to be burnt, I take it a second time at different points
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April 8
Very tasty.
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April 22, 2024
Donuts are delicious and quick to make!
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1
July 3, 2024
The best donuts in town, it's a masterpiece
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2