Every time we visit the shopping center, we definitely buy donuts here.I want to say a special thank you to the girl Karina, for the polite and warm welcome, and for finding an approach to every child. If for delicious donuts and a good mood, then only here)
Very tasty donuts for an adequate price. The coffee is simply divine and very delicate. I will definitely come back here again. I advise you to take from 9 only if you have each other with you. The donuts are very satisfying and different!
I bought donuts there more than once and it was always delicious, but there are a couple of nuances)
1) An employee of the institution advised to try the hot dog and it turned out to be delicious, but the price of 7 rubles is very overpriced if you look at the size of the hot dog.
2) The workers advised a Box with Pistachio and Cherry ~ 16p .
It's delicious, I don't argue, but the employee described that it was just WOW.But to look at the Price and ordinary doughnuts with stuffing, not even sprinkled with something WEAK .For myself, I decided that I would no longer listen to the employees of this institution because they only upset me (
I'd rather buy what I decide on my own)
The terrible thing that is cooked can be seen from the cheapest cocoa, it is impossible to drink insanely bitter, I decided to try a hot dog, I specifically asked what kind of sausages they put in, it tastes just awful, ordinary boiled nipples are thrown into a deep fryer, my stomach is terribly twisted, the price is too high for such a horror
Delicious donuts, but when fresh, sometimes they came and gave them already laid down and naturally the taste is different. Decent enough and suitable enough)
The staff is polite and always advise novelties.
Donuts , they make it look like there's almost no filling on the dump , today I came at 19: 50 and they said we won't fry what's on the counter , although they work until 21:00
The taste of teriyaki sauce overpowers the taste of donuts. And the bubble cocktail is not edible at all (diluted milk + 5-7 balls). I don't recommend it
Reading the comments, I am shocked🤔We often go there with a 3.5 year old child and we are always satisfied.There are pleasant discounts on Mondays of 2 powdered ones for the price of one, so we are in a hurry for sweets 🤗 today is Monday 😉bonuses in the form of tickets to various entertainment, for example, an exhibition of robots🔥The girl Karina💃🌷is very polite, attentive🤗greets us from the threshold and always with a smile.🌷🌷🌷🌷🌷Somehow we always get to work on her working day, which is what we are happy about.I think both the staff and the donuts were undeservedly underestimated, everything is super.Well done guys.
Donuts are soft, tender, delicious, the staff are friendly, friendly, although at first when I saw a man with a beard I thought that everything would be straight serious, but the staff are the nicest people, I want to go back there again and again :)
In the evening we came , made an order , the girl at the checkout rudely answered the question about tastes , when the order was ready , no one told us and the answer to the question whether it was our order was " and what is not visible , whose else " . Thank you, the donuts are delicious, and rudeness is a "good filling."
There have already been two unpleasant situations in this institution. The first time is not so serious, I decided not to waste time on such things. But today the situation is out of the ordinary, I was sitting drinking coffee, and the barista was swearing at the whole coffee shop. Not what you want to hear in a place like this, would you agree?
The doughnuts are cool, but the guys at the yano point don't know what manner of communication they are talking about. When asked to replace berry-flavored donuts due to allergies, specially put 2 with berries in a set of 12 pieces. When the girl who took them away asked why they couldn't change them, they said THAT I HAD NO RIGHT TO DEMAND A REPLACEMENT. I don't think they will answer any man like that, but they allow themselves to answer girls like that. It was very tasty, but I don't want to go there anymore.
And yes, the operator who then answered my question and wanted to offer something to mitigate this situation, after my 2 clarifying questions, apparently decided that I would go with my questions (:
(01/14/2024) Supplement the review. The "settlement of the issue", according to the company, is a promise to talk to the sellers and fix the application, there is no choice of flavors for ordering specific donuts in the near future (so far we have not fixed this). That's all. You just have to believe and wait. At least for decency they offered 2 discounted doughnuts to replace those that were shoved into me and to which I am allergic....
I came for the first time, I don't understand why many complain about the service, etc. , the men are friendly, smiling, politely talking, in short, the paws, talking about donuts, they are insanely delicious, they smell alluring, and in general a bomb, I like everything, thank you
We were very glad that the pon-gun opened next to the house, but after such maintenance you will not want to return there. At the request to replace the donuts with nuts due to allergies, the answer was negative, rude and with such a dissatisfied face and tone that I just wanted to leave there, which we did.
I think you should review and discuss the behavior and rules of customer service in order not to lose them. Judging by the reviews, not only we were dissatisfied.
This is the second time we have come and they constantly cannot assemble the box, under the pretext that they do not have donuts. Moreover, having taken the cream code, they said that it was impossible to do this at all, when they showed the conditions of the cream and they realized that it was possible, they refused to accept the order anyway.
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М
Мария П.
Level 3 Local Expert
May 21, 2024
The doughnuts are delicious as always
The staff is always friendly!
I would like to mention the lovely girl Karina)
She just has a charming approach, especially to children, always helps to decide, always friendly)
Disgusting communication with customers, aggressively in raised tones, they asked not to put doughnuts with chocolate in the box because they were allergic, the answer was with aggression, we do not do this, although we always ordered on malinovka, taking into account the wishes of the client
I go to this institution on Umanskaya 54. Yes, a lot depends on the staff. The last time Anna put a straw in my cocktail on her own, for which I thank her very much. In general, everything is fine, nice girls work at the Sportivnaya metro station in the transition. Everything was told, shown and sold. There is always a human factor and there is something to strive for. Therefore, 4 stars
After such an appeal to the staff people, I do not advise anyone to enter
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Вкусный Лис
Level 8 Local Expert
December 18, 2023
The donuts are raw, not tasty at all... The children really wanted to try, but were disappointed, more by the look than the taste... There is no change at the checkout, the service is 3 out of 10