I love this place! The pompous things here are just space: fresh and airy. I especially adore coconut doughnuts — it's generally love from the first bite! I take at least a couple of pieces every time, and I've never regretted it. The assortment is pleasing, I want to try everything, but I come back to coconut again and again.
I would like to say a special thank you for the atmosphere created by the staff. I've noticed for a long time that when Karina and Ksyusha are on shift, everything is especially warm and sincere. The girls are always in a good mood, friendly, prompt, help you decide if you are lost in a choice. It's nice to go to a place where you're greeted with a smile. I even try to come specifically on their shift — shopping is a joy with them, and the day becomes brighter.
Thank you for the taste, the care and the positivity that you give! It is thanks to such people that you want to come back again and again.
Sanitation issue: a girl without gloves was holding a broom in her hands, swept the floor, then with the same hands, without gloves, though with tongs, she put donuts in a box.
A question of customer orientation: I asked not to make any foam decorations from cream and other things on the drink, because I plan to close the drink. The girl made the cream from the bottom of her heart, as if out of spite, it would have been okay for another, but I also mentioned that it was not necessary.
Neither hello at the beginning, nor goodbye and have a nice day at the end. With a stony face, they put down the drink, turned around and left. I didn't know whether to pick it up or not. It felt like I was asking to be a buyer.
The coffee tastes like water and a little coffee. I don't recommend using the word at all. At least because of sanitation.
Absolutely rude service. The staff can't even say hello, they do everything with the most displeased face. I ordered a hot dog and was warned that it would take 10 minutes to cook. I had 40 minutes for lunch, so I figured I'd make it. I went to get coffee, came back, nothing changed. The employee didn't even start cooking. After 20 minutes, I still asked how soon it would be ready, and she replied with the most displeased face: girl, wait. As a result, after about 10 minutes, another employee did it and very "kindly" threw it to me. Just a distraction. I was with a friend, she went to the coffee shop across the street for coffee and left a piece of paper on the table, I got up and stood next to him and the employee shouted at me: girl, what is so difficult to remove? I know perfectly well that everyone cleans up after themselves at the food courts, but I didn't go anywhere to make such a remark appropriate. In addition, my friend left her bag, which shows that she will return to the table. Such a boorish attitude discourages any desire to visit this institution.
The first thing I noticed was the quality of service, which is 0.
Employees do not know how to talk to customers, they only roll their eyes at questions or requests (which has been noticed many times). To get attention, you need to say something loudly, then they will come out of their "hole" and deign to serve.
Secondly: donuts are always cold, laid down, not the best kind.
It would seem that the location is in the city center, and the quality of work is like in a backwater!
To say a nightmare is to say nothing!!!We and the children wanted to try it, we took it for the first and last time!First of all:the service is rude, the only answer to the questions is moo-moo, the donuts are so-so on the outside and inside, cold, greasy, the smell of burnt oil, in general, the impression is ruined once and for all!This is a nightmare!!!
After changing the glaze, things get better. The very taste of the fruit / berry is felt. It's a little uncomfortable to eat, since the glaze is very sticky and the donut is abundantly covered, the main thing is to be careful. In general, it's not bad, the idea is original.
Yana.I was so unhappy , I punched through everything we ordered and multiplied it by 2 .She didn't want to give the money back and generally ruined the mood. I wish she was fired and didn't work with people.
Today, 09/22/2024, we bought a package of powdered donuts. They turned out to be cold and the answer to the question of why they are like that was shocking: "And donuts should be COLD!!!" To the question of whether they cook here or bring them, they calmly replied: "Of course, they cook here! Okay, after swallowing what was said, they began to eat, it was good that the tea turned out to be hot, otherwise it would be problematic to swallow a rubber, completely cold doughnut. But the chagrin did not end there, it turned out to be in the package...not 10, but 9 pieces!!! We are adults and we can count, why this deception? It's petty, like you can't see how many pieces are in the package? On a cultural request to clarify the situation, they threw the same cold doughnut! It was 3:30 p.m., Sunday, and they just don't have any others. As a result, we are disappointed with the service and the donuts themselves (size and taste). We have something to compare it with, we have tried it in different places in Russia and Belarus, but we would not eat such things a second time. For example, in Gomel they were cheaper and cooked with us, they were hot and large. The taste and quality were excellent, people ordered 60 pieces with us repeatedly!!! It is a pity that there is such a disappointment in the center of Mogilev!..
Sunday. Seven thirty in the evening. They asked for donuts with powdered sugar. The cashier seemed to lend ... They gave the last 9 pcs. Not fresh, tasteless. They threw out almost everything.
It's a good place. It is located in a shopping mall. A wide selection of donuts. Good fast and pleasant service. The donuts are delicious. You can buy it to take away.
You come to the checkout and have to wait until the employee deigns to put down his phone and accept the order. Everything would be fine, but they refused to make a large set of identical donuts, referring to the fact that they do not cook "to order" and you need to choose only those that are on display. And what if I want a set of identical donuts? At the same time, there is a "mountain" of cooked donuts in the background, which no one even approaches. And when I was asked to make the donuts that I want, I heard the answer: there are other donuts being prepared. What are the "others" like? Are they special or maybe golden, that if you have the right glaze, you can't put them in the glaze and put them in a box? Apparently laziness and interesting correspondence or video in tiktok discourage employees from any desire to work and move at least a little.
I wanted to order donuts for coffee, but after I witnessed how her boyfriend came to the employee and she scratched his head with her own hands, with an extremely long manicure, which is unacceptable in catering, and then with the same hands, without gloves, she served customers - I suddenly wanted to eat there. Uh-huh.
Delicious donuts, until they are very cold). The choice is good, there are boxes. On the downside, there are queues, and employees are not always able to resolve disputes. And if you often eat donuts, fat grows.
I like pampushki, especially powdered ones)) But everyone can find their favorite ones. There are with starters, as well as with different sprinkles. I also liked the ice cream.
You go to the city center for donuts, you come, and there's nothing. More precisely , there were 5 pieces , then they were removed . Close up then , since you don 't have anything , and don 't work together . Ruined the mood !
3 stars, the donuts themselves are delicious only if you order a box of donuts, but if you take them piece by piece, they are already laid down and the taste is not wow, so to speak😕
It is very good that such a place has appeared in the city. We went to evaluate, warm doughnuts are something waaaah, especially in chocolate sprinkles melted in your mouth. I advise everyone, but there may be queues, sometimes you have to wait.
Delicious donuts are a large assortment. The only disadvantage is that there are a lot of visitors and therefore you have to stand in line for a long time. The prices are reasonable
The donuts are delicious.
But there is a huge disadvantage.
I bought a promo code for cream and came to order it in the evening.
When the seller says that there is no large box available, he can offer a small one
In my opinion, an overrated institution. Just donuts, not the most delicious. It's much tastier to eat. But marketing and promotion are my respects.
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Т
Татьяна
Level 10 Local Expert
November 27, 2023
They made an order in 40 minutes, during all this time no one called back and confirmed it, they went to pick it up specially through the whole city, as a result, for 5 minutes they found out among themselves who was to blame, why they did not see my order and where to watch it at all. On my offer to finally collect my order according to the list, they said that literally there was a big queue in front of us and the ingredients ran out. Why then this pre-order, if it does not work. Thank you for the mood
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Местный эксперт
Level 24 Local Expert
May 22
A new bakery in Mogilev. You can recommend a visit.
Donuts are delicious, but it's impossible to work with pre-order. I make an order , they don 't call me back, they don 't answer my calls . Terrible service !