There is a large polyclinic, but there are few doctors and there are many queues.
Inconvenient location of the laboratory to donate urine, you need to go up to the 3rd floor of the building And leave the jar there and go down again to the first floor to donate blood. Pregnant women, the elderly, and everyone else all go to the 3rd floor. And there is a separate laboratory for pregnant women on the 3rd floor of the B building. And imagine, in order to donate urine, a pregnant woman first goes to the 3rd floor in A building and goes downstairs, and in order to donate blood she goes to the 3rd floor of B building. Why can't urine be taken on the ground floor? The elevator can only be used for people with limited mobility. Even moms with strollers have to walk up the stairs. The clinic also has a canteen and a pharmacy, as well as a coffee machine.
And often there are problems with the hearing test device for newborns, they can easily record for a hearing test (planned) and upon arrival in the office it turns out that the device is under repair and they check the old grandfather's way with a "rattle" so it's better to clarify whether the device is working or not.
We had an appointment with a surgeon for a child of 1 month, so we didn't stay in the office for 5 minutes. The doctor quickly looked at it and sent it saying everything was fine.
Also, the ENT doctor came complaining about a 3-month-old child and 5 minutes had not passed, he did not look at the blood test he had taken the day before, prescribed drops and sent them for no more than 5 minutes, there was an examination and a conversation, and that's why, because basically all doctors come for 2 hours and quickly accept all those who signed up
The management of Polyclinic 2 in Ekibastuz always takes care of its patients. Shoe covers are installed at the entrance, which help elderly people to put on shoe covers when entering in rainy weather. Interactive tables with doctors' appointment schedules are installed in the lobby at the entrance. At the entrance, you will be greeted by the lobby administrators who will answer all your questions. Coolers with drinking water are installed in the corridors on all floors. For those who find it difficult to move independently, there are wheelchairs at the entrance, as well as elevators in both buildings for the convenience of this category of residents. I would like to mention the well-established work of the nurses in the blood collection rooms. This clinic has its own mammography machine.
Hello!
On behalf of the Shepelenko family, I would like to express my gratitude to Abdenbayeva Gulsara Diyarova, doctor Aray Serikkhanovna Rakhmetova, Balzhan Nurlanovna Igisenova, oncology nurse Zhannochka, district nurse Baktiarova Bota for their assistance and timely assistance to my brother S.S. Shepelenko
. Congratulations on Nauryz and wish good health, prosperity, well-being and spring mood!
Sincerely, Veronika Shepelenko.
Prague, Czech Republic.
It's a good clinic, but everything doesn't change there at all! Wait for an appointment for several hours or days! They never have the Internet and the programs are hanging, come make sure!
Hello, I would like to write a complaint! In 2023, I went to an orthopedic traumatologist Nikolai Petrovich Martynenko. I was pregnant back then. I'm from Pavlodar myself. I got married in the village. I had a spinal fracture and went to the hospital. They sent me to him. And we came to Ekibastuz to see a traumatologist. I went into the office and showed all the papers. And he and the nurse there, I don't know what kind of relationship they had. It's not up to me in short. They respond rudely. I couldn't find out what
was shorter there. I ask questions and they look at each other and talk. And the MRI didn't go through. I was crying a lot at the time and couldn't walk properly because of my spine. They continued to laugh. And after that, I don't want to go to him. I had to go To Pavlodar. He's a very nice person. And there's a nurse next to her. Kazakh girl. Strange. He laughs all the time. I do not recommend this traumatologist. Tp is simple.
I call genicology from morning to evening, they just don't pick up the phone! How do I make an appointment? Once I got busy, at other times they just don't answer! I called the usual reception desk, the phone was picked up, so the phone is working! And there is light ! What kind of attitude is that?!
There is no transition in block 2, patients and employees have to run from building to building along the street, in any weather, through the wardrobe, it is not very convenient, especially with children.very inconvenient transport interchange, very inconvenient to get on foot.
The clinic itself is good, but it's a whole problem to sign up for some specialist.Not only can this be done only through a therapist, but a complete record will not be permanently recorded to the therapist.I came somehow without an appointment with the therapist at the reception , it's empty, and it's in the middle of the reception
What can be said about the clinic...They are accepted by postscript, all specialized doctors are available.There is a day hospital.There is a doctor on duty on weekends.You can get there by 6.33.5 and 7 also stop nearby.
The Dammed electronic queue application does not work, then why sign up if there is a live queue, it is impossible for a gynecologist to get in at all.
Ventilation is poorly thought out, it is very stuffy. The staff is different, but I came across, for the most part, adequate and friendly people. The queue for narrow specialists starts from two weeks. It is almost impossible to get to a gynecologist.
There is no warm transition between building A and building B. Medical staff run from building to building in the wind and cold in dressing gowns, not to mention patients.
The best polyclinic in the city! The medical staff is polite, prompt, and all capricious patients go to a meeting. They almost carry them on their hands and everything is not enough for them.
It was just terrible, I had a medical examination and everything became a wedge into the Therapist's office. It is not possible to get to the reception, unless you take a queue in the morning and wait until lunch.
Not which doctors or staff are not polite, nervous, boorish and arrogant, I understand a lot of people who are sick, but still I would like to be polite
There are no specialized children's specialists, there is no covered passage from one building to another, which is especially not convenient in winter, especially with children, the buffet is disgusting, not to compare with the one that was in the old building earlier in the morning you go to take tests with a child, naturally on an empty stomach, and you know that you can always feed fresh in the clinic food, and now all this is messing around from nowhere, and there was even a case when we were confused and vomited after baking them. And about doctors, is it really impossible to invite narrow specialists, you have to take them for a fee, and even then not everything is in the city, you have to go to the region, and even then wait for an appointment
The bus route is not convenient at all. To leave the bus station, you make 2 transfers. It is not convenient for residents of Sunny Peak at all. The hospital is terrible. Why did they go to the corps? All doctors are in different buildings, this is not a convenient nonsense. The cardiologist to the endocrinologist to the trauma surgeon can be lowered to the 1st floor . It's hard for grandmothers to get up. The other case could be opened for cores. There is no place in hospitals, but you can play football in a polyclinic. In short, everything is not done wisely. I don't want to talk about this hospital at all.And the medical staff are all evil
The slightly inconvenient location of the offices, the registry is the most boorish place in this hospital, Even when I was pregnant I went to see Fedorova for an ultrasound, I can say one thing rudeness is their specialty!!!
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Anonymous review
April 4, 2021
The bad thing is that you come by appointment.You don't have time and you sit for a long time.lack of staff.