Poliklinika
81 review
January 5
If you are in a great mood and have strong nerves, then a visit to this clinic will definitely change everything. The difficulties begin already with the registration: employees behave as if they are not a human being, but God himself, to whom you should be grateful for every word. Communication is often abrupt, turning into shouting, especially if they run out of arguments. They just don't seem to be able to explain anything or help sort out the issues.
The patient admission system leaves much to be desired. If something went wrong the first time, consider that there is almost no chance to figure it out. Twice I had to contact the deputy head for simple questions, and both times the situation ended with screams and attempts to evade responsibility. Instead of solving the problem, you get the impression that you've wasted your time and applied in vain.
The reason for this situation is clear: young people do not want to work in such conditions. There are no incentives for young professionals, a normal working atmosphere, and staff turnover turns the team into angry and tired employees. As a result, this affects the patients who are the main victims of this situation.
It is necessary to reconsider the approach to organizing work and creating conditions for both employees and patients. After all, a polyclinic is a place where people seek help, not additional stress.
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5
January 5
A general practitioner has finally appeared at our site 1.Although she is young, she is very attentive.Having noticed the deviations in the blood tests, she sent for a lung X-ray.The picture showed pneumonia, although there was no fever, she felt good.Thank you Tatiana Vitalievna Halimonenko and nurse Ekaterina Olegovna for your attentive and empathetic attitude towards your patients.We wish you a Happy New Year and Merry Christmas and wish you health, happiness and good luck in your hard work.Your patients are from house 1 of Pervomaisky microdistrict.
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April 18
There are no coupons. You need to make an appointment with a therapist a month in advance. My husband passed the commission, they answered him - take a coupon and come back in a month. Thanks to the head of the clinic, with her help he got admission. And I also faced the same problem at MREK a month ago. It's not possible to get a ticket at the reception, and they'll yell at you.
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January 16
That's horrible.
Where the authorities are looking.
Everything is old, the terrible condition of the building, furniture, and so on.
Why not put up an electronic queue like everywhere else?!
Grandmas lose consciousness from the stuffiness in queues.
Coupons will make it easier for everyone.
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1
September 7, 2024
I am writing because there are simply no words from the ophthalmologist Maskalchuk T.G. The case was like this, my father and I came to an appointment to sign a medical commission for MREK (father after a stroke and heart attack). He does not speak because he lost his speech after a stroke, I am his escort. we go to this terrible doctor, to which she starts hitting on me and I quote, "he can't walk himself, why are you here?" I calmly answer and explain that my father does not speak and he needs an escort, we go through a commission on the mrek. to which the doctor tells me, "How should I check him if he doesn't speak?" I didn't say anything about it. As a result, I started giving her all the necessary documents and asking if there was anything else, to which she just started yelling at me and kicking me out of the office. I went out, after which, sitting in the hallway with other patients, I hear this incompetent "doctor" YELLING just YELLING at my father, who can't answer her but tries, and she just YELLS at him to the whole office that she doesn't understand him and what would he explain to her. IT'S JUST THE WORST RELATIONSHIP I'VE EVER SEEN. YELLING AT A SICK PERSON WHO CANNOT SPEAK AND ANSWER HER IS SIMPLY NOT ACCEPTABLE, I REPEAT, A PERSON AFTER A STROKE AND A HEART ATTACK THAT HAPPENED AT THE SAME TIME. After all that happened, my father came out of the office just like a bullet and twisted at her temple, yes, he can't talk, but he understands everything, I went to the head with a complaint about this abnormal, to which they heard me but said they couldn't do anything because she was the only employee and they couldn't fire her even though she was on a daily basis There are complaints. I ASK YOU TO TAKE ACTION, IT'S JUST NOT OKAY, SHE YELLED AT ME, but it's half the trouble, but YELLING AT A PERSON WHO IS SICK AND CAN'T TALK, AND SAYING THAT SHE CAN'T CHECK ON HIM IS UNACCEPTABLE, I ask you to take all the measures that you can, because I won't tolerate it, I ask the public to help me remove this abnormal and incompetent employee, and prevent her from working with people.After everything that happened, an ambulance team was called to my father, in the evening (the ambulance itself had already done a cardiogram of the heart, injected him and sent him for an ultrasound the next day), his arm began to go numb and hurt badly, which had previously been paralyzed. I believe that the doctor violated medical ethics, and also harmed my father's health. I can provide documents about the ambulance call and the results of the cardiogram that the ambulance did. The complaint was written to the Chief physician of the Svetlogorsk CRH, Shiryaev Viktor Viktorovich, I never received an answer, and no measures were taken, only ignoring and hushed up this topic.
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11
March 24
The building has been in need of major repairs for a long time, there are not enough doctors, it is necessary to switch to modern methods of service (regarding the registry)
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3
October 14, 2024
A terrible health care institution, there are only a few competent doctors! Don't expect to be treated well, if you show respect to someone there, don't expect it in return.
There are a lot of things to work on, queues to the Caucasus, in less than a week you will hardly pass the commission.
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3
November 1, 2024
Only one name Svetlogorsk and already causes nausea in the field of service organizations! Especially the clinic with its arrogant doctors! They have more arrogance and arrogance than skill and understanding!
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5
1
August 22, 2024
A typical institution of a typical Belarusian healthcare system. There is a lot of fuss, queues. The main thing is to understand the system of work - then it will be easier to understand and maneuver.
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May 9
My husband's disability was removed because he hadn't had seizures in a year. After 3 days, the seizures started again. And in order to get my disability back, I need to go to Gomel.And because the disability was removed, the disease did not disappear. You can't go to a normal job, you can't drive. Thanks
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October 30, 2023
Someday, maybe the registry will teach you how to issue coupons normally, then their doctor no longer accepts them, then on vacation and the coupon is on hand. Interns doctors don't feel like they came from school, but they smoked books in pairs and don't know anything. PS not all doctors there are bad, of course, but there are a couple, especially the ocular one, it's time to retire or change the field of activity since he does not know how to work with people!!! Paid medicine, though not in when effective, but at least the human attitude!
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6
February 7, 2024
Everything is fine, but sometimes it is not so easy to get through the working session, due to the fact that due to the meeting time that I had to make it, I did not pass because of other kobinets, but because the rest of the time is on the ticket.And you almost made me late for my trip. Let the commission be accepted as much as possible at the maximum, even if the time is on the coupon
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1
September 11, 2024
Yuri Puzenevsky is a surgeon
Please teach him manners to patients so that he does not offend, this is not the first time I have heard about his unflattering statements
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4
April 19
Super administration works clearly
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January 30, 2024
A good clinic, but there are not enough doctors. There is only one orthopedist at all. In this regard, the queues to it are kilometers long. A person has a reception of 5 hours, and he takes all 8. For which it is worth paying tribute to him
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5
December 19, 2022
Awful.
Both the establishment is outside and inside.
Repairs need to be done not only inside the clinic, but also for some employees... In their heads ... In relation to visitors.
He passed a medical examination for a driver's license.
The work of the classrooms for passing at different times.
Take a photo of the work of each office, put together a puzzle. Because you are given a workaround with the words: "The opening hours are posted on the doors of the office."
Fire. Running around 5 floors and looking at the signs is another activity)))
But don't believe all the inscriptions. After lunch, they tend to change to an indefinite office, where you will not find the head, because he (she) is in a gray area.
I've encountered a lot.
- Give me a ticket for tomorrow, I ask.
- Come back tomorrow and I'll give you a ticket. The receptionist answered me.
If you have nothing to do and want to spend a week in the catacombs of this magical institution, then come.
You will have fun and fervently complete this quest)
P.S.
Special respect for therapists.
In fact, no kidding.
Well done!!!
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11
May 29, 2023
In the clinic, everything is sad with the medical staff. They assign anything and don't even listen. There were skin problems. They were discharged for only 54 rubles. They began to deal with Google. The most expensive thing is drunk. The most interesting thing is that I had all this and it didn't help, and the doctor listened to it, but didn't hear it. But she quoted the whole Bible. In a word, I was at the reception of the midwife's grandmother.
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15
June 17, 2024
They never take tubes in the registry. As if they weren't there, they were sitting drinking coffee, laughing.
It already pisses me off, you call all day, none of them will pick up
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4
1
January 4, 2024
Excellent clinic. And doctors know their job. I want a little equipment in the treatment rooms and physical rooms.
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2
2
February 13, 2024
The worst medical care in our city. Endless queues , people sit at the reception for beauty , they often lose their documents.
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3
1
March 23
Indifferent attitude towards people
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1
May 12
Queues and incompetence
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April 30, 2023
The building was built in the 1990s from what had not been stolen. The building was originally defective, and over the years it also became dilapidated. There is talk of its imminent repair. But the doctors are working well, trying their best despite the surroundings. They helped me not so long ago.
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6
September 15, 2022
The staff relations are good, especially the doctor of general policy Lesun Evgeny Romanovich, although young, but very responsible, attentive, everything is super.
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5
August 8, 2024
In principle, except for the highest score, I can not evaluate the doctors
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1
February 28
Well, so-so (
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January 7, 2022
Many doctors are absolutely shameless and allow you to make comments on clothes, they can ask about your personal life, talk disrespectfully. It's just awful. There is no culture. The light bulbs are lit at best in half of the fixtures. There was a payment for the service rendered to me, but there was no attitude towards people.
The building is bursting at the seams, it has not been renovated for a long time. The furniture is ancient. It's like there hasn't been any repairs since the opening day.
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10
1
February 13, 2024
There are never coupons, the reception is rude, the elevators do not work.....
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3
1
October 27, 2021
I had to contact the head of the clinic by phone, the impression remained very negative. Ambitions are off the scale! I got the answer, but the sediment remained for a long time. And another question is why they don't give PCR at the primary reception, people go to the secondary reception in a dirty area, not knowing if they have coronavirus and stand for hours in a crowd, either getting infected themselves, or infecting others. Then we wonder where we got so many infected people.
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16
1
May 16, 2021
There are very long queues, you can not only get cured, but also get infected from someone.The interior on the floors is gloomy, dark, can not be compared with paid clinics where civilization has reached, the staff is adequate, friendly, except for certain characters who are contraindicated to work with people, they can yell, be rude, like what do you want from me - this is an example of visiting an optometrist
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10
1
May 28, 2022
I've been trying to find words to describe this place for a long time, it seems that they don't exist. I used to be served in one of the polyclinics in Minsk, the guys just got into the distant past..... a scary place both inside and out.
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9
1
February 14, 2022
Today, coming to the reception, it was scary...There are 100 people, the time is 18.45. They suggested that you can close the sick leave in the 403 office of the head of Shostak. I had no complaints. Only...She asked me to take my blood pressure...to which I was pointed at the door and told to go to the reception. What can we talk about...
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7
1
June 4, 2021
Good afternoon. I would like to share how doctors work in Svetlogorsk. In short, the essence is this: we came to the reception, but it turns out that our reference book that we were sick was given to another person (although we have a passport). WHO DID YOU GIVE IT TO? And the very essence is also this, we are only 4 days with sore throat (with fever, purulent plugs - and this was confirmed by the doctors themselves), so they also asked us to write a supposedly lost certificate and give a duplicate. Kind people, I'm just shocked.
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11
December 10, 2021
I put 5 stars because no matter what anyone says, but our doctors work for pennies. It remains to say thank you for at least having them.
If someone wants to object, study for 5-7 years to be a doctor in order to receive 350 rubles a month in the backwoods and I will listen to you
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5
11
February 23, 2021
Guess which office this call light is in, and the nurse wasn't happy about why everyone was slowing down. So you won't guess, it turns out in 503, and then it lit up and we all slowed down.And when covid was sick with a positive test with a fever every 4 days, you had to go to a therapist's appointment, so while you get to the clinic on minibuses, you cough in the minibus, you freeze 8 people, that's our system, that's how we fight the virus and raise statistics
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3
November 24, 2020
I hope that the registrars from this clinic will read this. Well, or someone from their friends will pass it on. In a word, with .....ki.... I called not just to make an appointment with a therapist with snot. I called for a more serious reason. I wanted to make an appointment with a cardiologist. This creature did not even listen, hung up the phone, saying that they did not have such doctors. And where did your doctor go? Maybe you should have told me what to do?! Maybe you should have helped me. Where should I go with a heart defect? Where the fuck can I get advice and help?
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14
March 20, 2023
There's trouble with coupons.The service is so-so.that's why I visit paid centers more often.
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4
1
October 5, 2023
An ordinary polyclinic, surprised by the lack of queues.
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2
3
August 11, 2024
It's a complete mess
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3
1
May 8, 2021
In general, not everything is so bad!And the medical staff and doctors, each corresponds not to the position, but first of all to humanity and their upbringing!If a person is "shit", then whoever he is by profession, he will remain so!but!!!!Patients also play a role, especially when they themselves break the queue, yell, swear!
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5
2
March 27, 2021
Terrible attitude, service. The illiteracy of specialists!!! There is an opinion that people are very far from their profession!!! Red zone only ... One name!!! They are separated by a sundress, a manhole is made and people walk forward... A very serious approach!!!
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4
December 21, 2020
The temperature has risen. I called the registry office, they quickly sorted out where to apply. By 8.00 I arrived at 107 kab. There are a lot of people, but 4 offices were working, so I got to the doctor within an hour. The doctor, Ekaterina Andreevna Prikhodko, listened very carefully and made appointments. Thank you for your work.
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4
1
August 2, 2021
They don't want to work. In three and a half hours, the therapist released 4 people. There is no clear distribution (by coupons or on a first-come, first-served basis).
They're just sitting out their time.
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9
July 13, 2021
The place is so-so, but the staff is almost entirely made up of good doctors, especially from new and middle generations
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3
1
November 12, 2022
I rarely started going there, I don't trust the doctors, they are not there anymore
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6
1
June 18, 2024
Worthy👌
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1
1
July 5, 2023
Coupons are impossible to get
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4
1
September 1, 2022
Repairs are required. Long queues. There are few staff.
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5
October 5, 2021
A polyclinic next to my apartment, a convenient polyclinic, to undergo a medical examination, etc.
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3
3
January 23, 2020
I give 5 stars to the renovation and interior with carpets and leather sofas and armchairs and other expensive things in the boss's office, because comfort is much more important for them than for visitors to the clinic.
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4