Positive:
they are sociable, help with choosing a car, check the history of the car, tell you how to pay, the price of the car is good.
Minuses:
It is not immune from force majeure (sanctions), it is slowly reorienting with routes, all costs are borne by the customer. An additional contract for an alternative route is not drawn up, a new invoice is issued and that's it (a car can travel around the world at your expense for a very long time). I ordered 2 cars: Tucson - ordered in early June, and received in early December. Santa Fe - ordered in early May, arrived on January 8, so + surcharge of 5700u.ready for delivery and with damage received on the way to Minsk. There were no extremes. The cost of repairing the damage was 600. Total to the initial cost of the car 6300
The representative office in the Republic of Belarus does not have any obligations to the client!
In case of force majeure, all expenses are solely borne by the client. The representative in Minsk does not resolve any issues, if something does not go according to plan, refers to the Lithuanians (the director is there). Accordingly, you won't get anyone there and you won't ask anyone!
Cars often arrive damaged!
Deadlines are not being met!
If you have to make additional payments, you will not be provided with any documents or justifications. They charge the amount and leave you no choice. Either you pay for it or we don't bring you a car! A peculiar way of extortion.
Car delivery took 11 months and the cost increased by a third!
Pros: maybe it was until June 2024.
Cons: they don't answer for anything, no guarantees, just words. The car was delivered in 11 months, although it was promised in 2. The cost of the car increased by 37% - by $8.4 thousand above the initial cost: $5.9 thousand for additional delivery and $ 2.5 thousand additionally for customs clearance of cars older than 5 years, which occurred on the way due to the fault of the company. In addition, theft of small components and additional damage during the delivery of Klaipeda-Minsk.
But yes, they are good guys, sociable.