Платина-груп
Business hours
Closed until Monday
Directions
Traktarny Zavod
970 m
Uralskaja
35 m
Information verified by owner
4 reviews
September 12, 2024
This summer, I purchased silver earrings in a 7 carat store. I put it on once, and the second time I tried to put it on, a stone fell off. I contacted the store where the product was previously purchased. He was taken away and sent for examination. There was no response for more than a month. Later, a response came from the platinum group, in which it was reported that the rules of operation of the product had been violated. Allegedly, I tore out a stone! I have a lot of jewelry made of gold and silver and none is broken, nothing has fallen off. And I decided not to spare these unfortunate earrings! And what kind of power is needed to pull out a stone?! And why spoil the earrings you just bought? They literally fell apart in my hands!
But given the exceptional loyalty and high degree of customer orientation of the company, they did me a huge favor and offered me repairs. You can't call it anything but a mockery. I don't need any favors. From this moment on, I cease to be a 7 carat customer.
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September 3, 2024
HR Tereshenkova Elena is as rude and rude as possible, and mocks potential employees
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1
September 12, 2024
A very comfortable and pleasant-looking office
See original · Русский